Their auctions are not real, they can extend the auction as long as they wish, mysterious bids 1,000 more 1 minute before the auction ends, then they call you asking final bid, I declined, checked back they reset the timer by 10 minutes over and over until 30 minutes have passed, I have the proof... Read Full Review

We bought a leasehold flat from Keith Pattinson Limited and were told that all service charge and ground rent accounts were paid up to date before agreeing to purchase under an ‘auction’ type contract. Important to note that Keith Pattinson Limited charge £5,000... Read Full Review

Travelled from Glasgow to Newcastle to view a property , knocked on the door as property was empty the estate agent was showing us the property however when the agent answered the door she told me she was busy and to look around , when I asked a question she ignored me talking to two other buyers... Read Full Review

Put our apartment on the market 2 years ago at the price they valued it, made the fatal mistake of paying them up front and apart from doing the usual advertising on Rightmove etc they did very little else, apart from loose my keys. Have now changed the marketing strategy to other agencies on a no... Read Full Review

I found the staff pro active in finding a buyer for my property. I initially had the property up with 2 Estate Agents but it soon became apparent that Pattinsons were the most pro active. Whenever they had a viewing, they were quick to follow it up for feed back and report back to me. I dealt... Read Full Review

Hi about 2 weeks ago i put down the offer for the house which was actually the asking price. for the last 2 weeks i ve been chasing Pattinson (west rd newcastle) staff to let me know what is happening with my offer, i have made several phone calls but no luck. Instead of letting me know about the... Read Full Review

I had not bought or sold a house since 1981 so being faced with the sale of my mother's house presented me with quite a challenge. I was facing the unknown without a clue about the process and more importantly what the property was worth. I approached Keith Pattinson not least because they... Read Full Review

I sold my property through the auction process using the West Road office. From the property going on the market I had gained six offers within the first two weeks. All in all my property sold within eight weeks. A brilliant result in the current housing market and would recommend to... Read Full Review