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Newcastle Upon Tyne, Newcastle upon Tyne NE4
2.5/5, 8 Reviews
38% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
"Leasehold flat with..."
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1 Star Review
By : 'Ancoads Limited'
Services : Sales( I bought a property using them)
Sold price : £57500
Would you recommend ? : No
Postcode : HD2
2 Jun 2022
People found this helpful3
We bought a leasehold flat from Keith Pattinson Limited and were told that all service charge and ground rent accounts were paid up to date before agreeing to purchase under an ‘auction’ type contract. Important to note that Keith Pattinson Limited charge £5,000 plus vat when the vendor had elected a ‘no fee’ option! Compared to other auctioneers / estate agents this is a lot of money! The day we were due to complete we found out that there were significant arrears on the service charge account, going back nearly 2 years! We were advised to not complete because if this had caused the freehold owner to take repossession proceedings we would be buying ultimately nothing!! We explained this to Keith Pattinson Limited. What proceeded was a nightmare! We were served with a notice and daily interest charges and we had to jump through a lot of hoops with the freehold owner to understand the present position. Keith Pattinson Limited did absolutely nothing to help us, aside from tell us that we were bound to complete under the contract we had signed and that we were liable for any arrears! They basically told us to stop contacting them!! A complete contradiction to our correspondence prior to and during the sale process. Things happen when buying and selling but what you look for in a reliable service provider is a bit of support. Sadly we didn’t get any and despite completing on the sale, it cost us nearly £1000 in extra fees. When things run smoothly I have no doubt Keith Pattinson Limited are really good to deal with and can’t do enough to help, however if there are issues which may be a little bit complex or difficult, they don’t, and there are other agents out there (for example Pugh auctions) who go the extra mile!
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By : Pattinson West Road
2 Jun 2022We would just like to make you aware that your review of our branch has been made in error. Pattinson West Road are based in Newcastle upon Tyne and cover the West of Newcastle Upon Tyne. We do not sell properties in the Huddersfield area. We would kindly ask you to remove your review.
By : Pattinson auction
6 Jun 2022Dear Ancoats Ltd. After our extensive efforts to assist you with your enquiries following your legal exchange of contracts on the subject property, we are disappointed to read your comments within your review. As previously discussed, we have provided you with the details of the process in order to follow the complaints procedure if you still feel aggrieved.
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Latest Reviews
Mirza Yasir Baig
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 0% | £57,500 | £175,000 |
| Lettings | 0% | 0% | £0 | £0 |
Address
Pattinson Estate Agents
158 West Road, Newcastle upon Tyne, Tyne and Wear
NE4 9QB
0191 215 0677
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Pattinson Estate Agents Branches (View All 29)
Their auctions are not ...
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1 Star Review
By : 'Unhappy'
Services : Online Auctions (Prospective Vendor/Buyer)
Sold price : £175000
Would you recommend ? : No
Postcode : LN6
3 Oct 2023
People found this helpful2
Their auctions are not real, they can extend the auction as long as they wish, mysterious bids 1,000 more 1 minute before the auction ends, then they call you asking final bid, I declined, checked back they reset the timer by 10 minutes over and over until 30 minutes have passed, I have the proof... Read Full Review
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Leasehold flat with ...
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1 Star Review
By : 'Ancoads'
Services : Sales (As a Buyer)
Sold price : £57500
Would you recommend ? : No
Postcode : HD2
2 Jun 2022
People found this helpful3
We bought a leasehold flat from Keith Pattinson Limited and were told that all service charge and ground rent accounts were paid up to date before agreeing to purchase under an ‘auction’ type contract. Important to note that Keith Pattinson Limited charge £5,000... Read Full Review
Comments (2)Was this helpful?:
By : Pattinson West Road
2 Jun 2022We would just like to make you aware that your review of our branch has been made in error. Pattinson West Road are based in Newcastle upon Tyne and cover the West of Newcastle Upon Tyne. We do not...
Travelled from Glasgow to ...
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1 Star Review
By : 'Claire'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : NE5
17 Dec 2019
People found this helpful3
Travelled from Glasgow to Newcastle to view a property , knocked on the door as property was empty the estate agent was showing us the property however when the agent answered the door she told me she was busy and to look around , when I asked a question she ignored me talking to two other buyers... Read Full Review
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Put our apartment on the ...
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1 Star Review
By : 'Ray'
Services : Property Management (They manage our estate)
Sold price : £170000
Would you recommend ? : No
Postcode : NE1
4 Nov 2019
People found this helpful1
Put our apartment on the market 2 years ago at the price they valued it, made the fatal mistake of paying them up front and apart from doing the usual advertising on Rightmove etc they did very little else, apart from loose my keys. Have now changed the marketing strategy to other agencies on a no... Read Full Review
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I found the staff pro active ...
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5 Star Review
By : 'mrs'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : NE15
3 Jul 2013
People found this helpful3
I found the staff pro active in finding a buyer for my property. I initially had the property up with 2 Estate Agents but it soon became apparent that Pattinsons were the most pro active. Whenever they had a viewing, they were quick to follow it up for feed back and report back to me. I dealt... Read Full Review
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By : keith pattinson
16 Jul 2013We welcome feedback,both positive and negative. These positive comments are motivational,while any negative ones help us resolve mis-understandings and issues. We always aim to delight clients,and ...
Hi about 2 weeks ago i put ...
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1 Star Review
By : 'Mirza'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
8 May 2012
People found this helpful0
Hi about 2 weeks ago i put down the offer for the house which was actually the asking price. for the last 2 weeks i ve been chasing Pattinson (west rd newcastle) staff to let me know what is happening with my offer, i have made several phone calls but no luck. Instead of letting me know about the... Read Full Review
Comments (1)Was this helpful?:
By : Sam Curran
9 May 2012Hi Mr Baig, as I mentioned yesterday I do apologise for the delay on your response however the offer of the asking price was put forward just under 1 week ago and as I have explained I cannot give...
I had not bought or sold a ...
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5 Star Review
By : 'David'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
23 Aug 2011
People found this helpful2
I had not bought or sold a house since 1981 so being faced with the sale of my mother's house presented me with quite a challenge. I was facing the unknown without a clue about the process and more importantly what the property was worth. I approached Keith Pattinson not least because they... Read Full Review
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I sold my property through ...
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5 Star Review
By : 'Alf'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
22 Mar 2011
People found this helpful0
I sold my property through the auction process using the West Road office. From the property going on the market I had gained six offers within the first two weeks. All in all my property sold within eight weeks. A brilliant result in the current housing market and would recommend to... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
