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The UK's Largest Customer Review Website for the Property Industry

2/5, 4 Reviews
25% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
By : 'Michael Lyons'
Services :
Would you recommend ? : No
Postcode : BH23
CHRISTCHURCH BRANCH - AVOID AT ALL COSTS AWFUL SERVICE. I asked for a valuation on my property. This is the second time I have requested this service from Palmer Snell. On this occasion, incorrect time given, but thought I would wait for the appointment… so waited … and waited.. The person never arrived, so called the office 40 minutes later and was told it would be looked into. No call back, then I got a call from the Assistant Branch Manager (Amanda) who was meant to do the valuation. She immediately made me feel as though I was an inconvenience, quoting office procedure and that I should have confirmed the appointment. No apology, or offer to reschedule. At the end she said if you’re not happy you need to speak to Michael the Branch Manager. I thought of this is the way they treat people, would I place my property in their hands?!? Very poor service all round. Please find someone who respects customers
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Palmer Snell
1 The Saxon Centre Fountain Way, Bournemouth, Hampshire
BH23 1QN
01202 367132
By : 'Michael'
Services : Conveyancing
Would you recommend ? : No
Postcode : BH23
CHRISTCHURCH BRANCH - AVOID AT ALL COSTS AWFUL SERVICE. I asked for a valuation on my property. This is the second time I have requested this service from Palmer Snell. On this occasion, incorrect time given, but thought I would wait for the appointment… so waited … and... Read Full Review
By : 'Marie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH5
Awful estate agents, on the side of the greedy landlords! Never got anything done which was reported. Do not use, save your... Read Full Review

By : 'Alma'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BH7
I have had just one occasion to deal with Agency unfortunately they couldn't help because we have cat but I am sure that we will stay in touch with... Read Full Review
By : 'Hannah'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH12
They are just awful. 8 years as a tenant and never ever again. Frequently failed to turn up for inspections that we waited in for, never reported any issues to our landlord so we usually had to resolve ourselves. When handing in our notice I was assured we were paid up until the 15th, and if we... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents