The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2/5, 4 Reviews
25% Recommended
50% sales valuation accuracy
50% letting valuation accuracy
33% sales fee satisfaction
33% letting fee satisfaction
My review is based on fact and my personal experience of using this company whilst looking to purchase a residential property in Kendal, Cumbria. I started the process of purchasing a property in October. There was a known issue, however, that issue wasn't clearly communicated and was far worse than originally communicated, resulting in having to back out of the purchase, 10 weeks in, with no sign of an exchange. Its important to note, I had sold my house and was living in a motorhome, in the middle of winter. I spent weeks chasing for answers and made it clear my living situation was not sustainable, long term. I also stipulated I wanted an exchange date before the end of the year. It was Friday 22nd, I found out an exchange date wasn't possible, as the issue discussed at the start of the process, was delayed even further, but that hadn't been communicated to me by Hackney and Leigh, I found out, by insisting with speaking to the vendor, which Hackney and Leigh were reluctant to allow, I now know why. All in all, a very poor experience, which I hope never to go through again, which is why I will avoid using this company in the future.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 33% | £650,000 | £650,000 |
| Lettings | 50% | 33% | £600 | £720 |
Hackney & Leigh
100 Strickland Gate, Kendal, Cumbria
LA9 4PU
01539 729711
By : 'The'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : LA9
My review is based on fact and my personal experience of using this company whilst looking to Rent a commercial unit for the purpose of running a cafe. Communications were very poor from the start and throughout the process of enquiring about the opportunity of renting the unit(s) for the purpose... Read Full Review
By : 'debbie'
Services : Land & New Homes
Sold price : £650000
Would you recommend ? : No
Postcode : LA9
My review is based on fact and my personal experience of using this company whilst looking to purchase a residential property in Kendal, Cumbria. I started the process of purchasing a property in October. There was a known issue, however, that issue wasn't clearly communicated and was far... Read Full Review


By : 'Diane'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LA9
I just want to take this opportunity to thank you all for your support, patience and hard work on getting my tenants settled into the property and putting both property and mind at ease. You have been very efficient, understanding and professional in all you have done. I cannot thank you... Read Full Review
Reasonable and Fair
By : 'A.S'
Services : Letting( As a Owner )
Rent PCM : £720
Would you recommend ? : No
Postcode : LA8
Clearly I was very desperate trying to use Hackney and Leigh again to rent a property in Kendal and the surrounding areas. I make such a comment because in 2011/2012 when I registered with the estate agents I declared I was a single parent with one small child. I knew it was a mistake as soon as I... Read Full Review
Exploitative referencing fees
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.