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Windermere, LA23
2.3/5, 3 Reviews
33% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
No Description Found
Latest Reviews
Disappointed'R'Us
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 50% | £47,500 | £47,500 |
| Lettings | 100% | 50% | £850 | £1,260 |
Address
Hackney & Leigh
Ellerthwaite Square, Windermere, Cumbria
LA23 1DU
015394 44461
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Hackney & Leigh Branches (View All 8)
Excellent service all ...
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5 Star Review
By : 'Jason'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : LA23
25 Sept 2018
People found this helpful0
Thank you so much Sarah and Colette for making our move to langbank so smoothie, Always on the end of the phone for any issues. Very professional service with a... Read Full Review
Comments on Agent Fees
Good
Comments (0)
Thank you so much Sarah and Colette for making our move to langbank so smoothie,
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Jason and yui said about Hackney & Leigh
Services : Letting( As a Tenant )Date: 24th Sep 2018
Thank you so much Sarah and Colette for making our move to langbank so smoothie,
Always on the end of the phone for any issues.
Very professional service with a smile.
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Very poor ...
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1 Star Review
By : 'BSC'
Services : Letting( As a Owner )
Rent PCM : £1260
Would you recommend ? : No
Postcode : LA23
29 Jun 2018
People found this helpful7
I employed Hackney & Leigh Lettings to manage an inherited property in Windermere for a number of years, as living in London, it was almost impossible to manage it myself. Unfortunately I would have to say that the service which I received during this time was well below what I would consider... Read Full Review
Comments (1)I employed Hackney & Leigh Lettings to manage an inherited property in Windermere for a number of years, as living in London, it was almost impossible to manage it myself.
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BSC said about Hackney & Leigh
Services : Letting( As a Owner )Date: 28th Jun 2018
I employed Hackney & Leigh Lettings to manage an inherited property in Windermere for a number of years, as living in London, it was almost impossible to manage it myself.
Unfortunately I would have to say that the service which I received during this time was well below what I would consider to be of an acceptable standard.
This culminated towards the end of our contract in my contacting the tenants directly, as I grew increasingly sceptical of the information and service which I was receiving.
It subsequently transpired that Hackney & Leigh Lettings had been, for want of a better term, taking advantage of my absence and the nature of our long distance contract. The fees for the final month of this contract were waived, in some acknowledgement of the failings in their service, but this was only after I personally visited the Windermere office with a list of examples of my dissatisfaction and demanded compensation.
The failings included, but are not limited to, misrepresenting me to the tenants and them to me; failing to manage repair works, such that jobs were in some cases incomplete and in others completed to an appalling standard - apparently in all cases void of the management supervision for which I believed I had been paying; in at least one instance, family members of Hackney & Leigh staff were employed to conduct some of the required works, without disclosure of this fact, when I believed that a proper and formal tender process had been used. In this case some windows/doors were fitted without FENSA certification, requiring me to later obtain indemnity insurance at my own cost when the property was subsequently sold.
Once I had begun to complain about the above, the staff at Hackney & Leigh Lettings in Windermere became uncooperative and in some cases even obstructive, failing to respond to emails when challenged or even provide some documents necessary for the subsequent sale of the property.
I write this review with no agenda other than to highlight an experience which I believe to have been utterly unsatisfactory. In these times of online reviews, only by sharing these experiences can we hope for an improvement from the companies concerned.
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By : Hackney & Leigh
9 Jul 2018Having worked together successfully for over 4.5 years, during which time you had no cause for complaint, we are disappointed to have received your review. Feedback is very important to us, and we...
Two weeks before our ...
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1 Star Review
By : 'Disappointed'R'Us'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £47500
Would you recommend ? : No
Postcode : LA
11 Oct 2015
People found this helpful11
Two weeks before our completion date re purchase of a house with 'Hookme and Lie' , I received a phone call telling me our future home was being taken off the market, the next business day, I received another call saying that the vendors had received a higher offer for our house and that the people ... Read Full Review
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Disappointed'R'Us said about Hackney & Leigh
Services : Sales( Prospective Vendor/Buyer )Date: 10th Oct 2015
Two weeks before our completion date re purchase of a house with 'Hookme and Lie' , I received a phone call telling me our future home was being taken off the market, the next business day, I received another call saying that the vendors had received a higher offer for our house and that the people making the offer could go higher, were we in a position to match? Since our sale had been previously agreed for our maximum, it was impossible for us to find the extra funds! They'd gazzumped us!! Highly unethical, highly unprofessional! They couldn't even apologies, and Mr Hackney refused to meet with us to discuss! Avoid this company if you are serious about purchasing a property!
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