Kara has been really helpful during our renting period. She is easy to get hold of and replies quickly and when she came round to do the inspection was on time, polite and just generally a nice... Read Full Review

Anyone who's looking to sell with William H Brown - steer clear. Before we signed the contract, it was all positive. We spoke about all these ideas and things they would do to try and secure a sale. We had promises of lots of investors and cash buyers who are on their books that would be... Read Full Review

The worst service ever, they never call back when you have a problem, just when they need something, all claim they take soo long to fix or they don't do anything and now they take my deposit saying I didn't report a leak, when I done that when I dropped the keys. Plus I never missed a ... Read Full Review

From the first moment we meet Lydia we was impressed by her professionalism and confidence. We would like to thank Lydia and all the team at the Lowestoft branch for all there help in selling our house so... Read Full Review

Upon our initial meeting Joe gave us a great deal of confidence in the sale of 41 Tonning Street. The phrases used included ‘We’ll put it at £150,000 to get people through the door’, ‘It will easily sell’, ‘we have people in... Read Full Review

Appalling Service and No Idea of what they were doing. They changed my property particulars without reference to me to my detriment. They made and then cancelled the same appointment only to phone me to check whether I would be there. at the cancelled time. They changed the asking price of my... Read Full Review

We are cash buyers and enquired about a property as soon as it appeared on Rightmove. We were told that they didn't have all the details and someone would call back. No call. Chased still no call. A day later found out that the house had been sold for less than the very low asking price... Read Full Review

Viwed a property and placed an offer but over a week later have had no call to advise me about my offer. If this is what passes for service then so be it but based on this I would never choose to sell a property via this... Read Full Review

Communication non existant. Totally unprofessional, could not be worse. Avoid if at all possible. Have been awaiting call backs after piller to post handling of my deposit return requests. If their boss new how incapable they were they would be... Read Full Review

Rented a property from them handed primarily by Ellie. She did not seem very personable and appeared more interested in selling me their own add ons: house insurance, telephone, broadband, electricity than they are in managing the property. Visited the property felt it was very dirty requested... Read Full Review

Aaron and Ellie were professional, honest, efficient and very helpful throughout the entire process. They dealt with everything in a very timely manner and nothing was ever too much trouble. I will definitely use them again and recommend them to... Read Full Review

I've had brilliant service from start to finish, all very helpful especially Aaron helping me all the way through excellent staff!! Thank... Read Full Review

We found the agents very helpful and very pleasant to deal with, they have acted quickly and professionally and with more friendliness than most of the other agents we have dealt... Read Full Review

Very prompt in first instance to get my property on the market. Within days they had prospective buyers viewing the property and sold it before a week was up! Whenever I have had a query I would ring the office and they would get back to me with an... Read Full Review

Having been let down by another so called Agent. ie: Unanswered telephone calls - failed appointments - no feedback and almost an air of indifference to my concern, I parted company and thought I'd try W H Brown. I made the right decision. Aaron and Ellie gave excellent service. They were... Read Full Review

We are very happy with the service we received. We were able to move into our rented 2 bedroom house within the time agreed. We relocated from London to Lowestoft and Ellie and Aaron were very helpful with dealing with all our questions and making the process run as smoothly as possible would... Read Full Review

The branch is in Lowestoft. This is not on your list. Aaron was always ready to help with enquires and appointments. Ready to make an appoint if required. I would not hesitate to deal with this branch... Read Full Review

I'm so glad I went with William H Brown ! I had a mammoth move from Wales to Lowestoft but Aaron & Ellie were so helpful,it all went smoothly and I was always made to feel valued as a client.If ever I had to move again I would stick with this company,good agents make such a... Read Full Review

As an overseas landlord, I found the help and support that I have been given by Mr. Phillips invaluable, after purchasing the property with the intent to rent he assisted with every aspect for renting the property, I can only thank him for all of his... Read Full Review