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Lowestoft, NR32

3.3/5, 19 Reviews
61% Recommended

75% sales valuation accuracy

100% letting valuation accuracy

100% sales fee satisfaction

91% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales75.00%100%£66,500£240,000
Lettings100%91%£380£650
Address

William H Brown
138 London Road NorthLowestoft, Suffolk
NR32 1HB
01502 585998

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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William H Brown Branches (View All 145)
Katie has been really helpful ...

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5 Star Review

By : 'Evie'
Services : 2
Sold price : £800
Would you recommend ? : Yes
Postcode : NR32

30 May 2025
People found this helpful

Kara has been really helpful during our renting period. She is easy to get hold of and replies quickly and when she came round to do the inspection was on time, polite and just generally a nice... Read Full Review

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Useless!!!! ...

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1 Star Review

By : 'K'
Services : Online Auctions
Would you recommend ? : No
Postcode : NR32

10 Jan 2024
People found this helpful2

Anyone who's looking to sell with William H Brown - steer clear. Before we signed the contract, it was all positive. We spoke about all these ideas and things they would do to try and secure a sale. We had promises of lots of investors and cash buyers who are on their books that would be... Read Full Review

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The worst service ever, they ...

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1 Star Review

By : 'Remus'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : NR35

21 Nov 2023
People found this helpful0

The worst service ever, they never call back when you have a problem, just when they need something, all claim they take soo long to fix or they don't do anything and now they take my deposit saying I didn't report a leak, when I done that when I dropped the keys. Plus I never missed a ... Read Full Review

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From the first moment we meet ...

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5 Star Review
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Lydia

By : 'Debbie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NR

21 Jan 2022
People found this helpful0

From the first moment we meet Lydia we was impressed by her professionalism and confidence. We would like to thank Lydia and all the team at the Lowestoft branch for all there help in selling our house so... Read Full Review

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False promises and broken ...

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1 Star Review
UserName

Jamie

By : 'M'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NR32

26 Jun 2021
People found this helpful4

Upon our initial meeting Joe gave us a great deal of confidence in the sale of 41 Tonning Street. The phrases used included ‘We’ll put it at £150,000 to get people through the door’, ‘It will easily sell’, ‘we have people in... Read Full Review


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Appalling Service and No Idea ...

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1 Star Review

By : 'Malcolm'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NR32

19 Nov 2019
People found this helpful2

Appalling Service and No Idea of what they were doing. They changed my property particulars without reference to me to my detriment. They made and then cancelled the same appointment only to phone me to check whether I would be there. at the cancelled time. They changed the asking price of my... Read Full Review

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Dodgy estate ...

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1 Star Review
UserName

Dave

By : 'Techno'
Services : Other
Would you recommend ? : No
Postcode : NR32

23 May 2019
People found this helpful2

We are cash buyers and enquired about a property as soon as it appeared on Rightmove. We were told that they didn't have all the details and someone would call back. No call. Chased still no call. A day later found out that the house had been sold for less than the very low asking price... Read Full Review

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No ...

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1 Star Review

By : 'Property'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NR33

30 Jul 2018
People found this helpful1

Viwed a property and placed an offer but over a week later have had no call to advise me about my offer. If this is what passes for service then so be it but based on this I would never choose to sell a property via this... Read Full Review


Comments on Agent Fees

No fees charged as a buyer

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Communication non existant. ...

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1 Star Review

By : 'Rubbish.'
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : No
Postcode : NR34

3 Jan 2018
People found this helpful2

Communication non existant. Totally unprofessional, could not be worse. Avoid if at all possible. Have been awaiting call backs after piller to post handling of my deposit return requests. If their boss new how incapable they were they would be... Read Full Review


Comments on Agent Fees

RUBBISH.

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Rented a property from them ...

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1 Star Review
UserName

Ellie

By : 'Dissapointed'
Services : Letting( As a Tenant )
Rent PCM : £380
Would you recommend ? : No
Postcode : NR33

3 Sept 2017
People found this helpful2

Rented a property from them handed primarily by Ellie. She did not seem very personable and appeared more interested in selling me their own add ons: house insurance, telephone, broadband, electricity than they are in managing the property. Visited the property felt it was very dirty requested... Read Full Review

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Aaron and Ellie were ...

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5 Star Review
UserName

Aaron

By : 'Vanessa'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : NR33

24 Dec 2014
People found this helpful0

Aaron and Ellie were professional, honest, efficient and very helpful throughout the entire process. They dealt with everything in a very timely manner and nothing was ever too much trouble. I will definitely use them again and recommend them to... Read Full Review

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I've had brilliant service ...

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5 Star Review
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Aaron

By : 'Ninky'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : NR32

1 Dec 2014
People found this helpful0

I've had brilliant service from start to finish, all very helpful especially Aaron helping me all the way through excellent staff!! Thank... Read Full Review

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We found the agents very ...

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5 Star Review
UserName

Simon

By : 'Sally'
Services : Letting( As a Tenant )
Rent PCM : £645
Would you recommend ? : Yes
Postcode : NR32

25 Nov 2014
People found this helpful1

We found the agents very helpful and very pleasant to deal with, they have acted quickly and professionally and with more friendliness than most of the other agents we have dealt... Read Full Review


Comments on Agent Fees

The fees seemed higher than some but the service we received compensated any thought

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Very prompt in first instance ...

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5 Star Review
UserName

TOM

By : 'Ms'
Services : Sales( As a Vendor )
Sold price : £66500
Would you recommend ? : Yes
Postcode : NR32

24 Nov 2014
People found this helpful0

Very prompt in first instance to get my property on the market. Within days they had prospective buyers viewing the property and sold it before a week was up! Whenever I have had a query I would ring the office and they would get back to me with an... Read Full Review


Comments on Agent Fees

The fees that were quoted with the estate agent, were acceptable and nothing added.

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Having been let down by ...

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5 Star Review
UserName

Aaron

UserName

Ellie

By : 'Jonathan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NR32

21 Nov 2014
People found this helpful0

Having been let down by another so called Agent. ie: Unanswered telephone calls - failed appointments - no feedback and almost an air of indifference to my concern, I parted company and thought I'd try W H Brown. I made the right decision. Aaron and Ellie gave excellent service. They were... Read Full Review

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We are very happy with the ...

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5 Star Review
UserName

Ellie

UserName

Aaron

By : 'Keekee'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : NR32

20 Nov 2014
People found this helpful0

We are very happy with the service we received. We were able to move into our rented 2 bedroom house within the time agreed. We relocated from London to Lowestoft and Ellie and Aaron were very helpful with dealing with all our questions and making the process run as smoothly as possible would... Read Full Review

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The branch is in Lowestoft. ...

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4 Star Review
UserName

Aaron

By : 'Fred'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NR33

19 Nov 2014
People found this helpful0

The branch is in Lowestoft. This is not on your list. Aaron was always ready to help with enquires and appointments. Ready to make an appoint if required. I would not hesitate to deal with this branch... Read Full Review

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I'm so glad I went with ...

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5 Star Review
UserName

Aaron

UserName

Ellie

By : 'Happy'
Services : Letting( As a Tenant )
Rent PCM : £480
Would you recommend ? : Yes
Postcode : NR32

19 Nov 2014
People found this helpful0

I'm so glad I went with William H Brown ! I had a mammoth move from Wales to Lowestoft but Aaron & Ellie were so helpful,it all went smoothly and I was always made to feel valued as a client.If ever I had to move again I would stick with this company,good agents make such a... Read Full Review


Comments on Agent Fees

Very reasonable

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As an overseas landlord, I ...

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5 Star Review

By : 'T.J.'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : NR33

18 Nov 2014
People found this helpful0

As an overseas landlord, I found the help and support that I have been given by Mr. Phillips invaluable, after purchasing the property with the intent to rent he assisted with every aspect for renting the property, I can only thank him for all of his... Read Full Review


Comments on Agent Fees

As expected, no comment other than what I am paying is fair.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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