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Springbok Properties
4.7/5, 5111 Reviews
91% Recommended
92% sales valuation accuracy
79% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property market's in a slump. The papers say the recession's not over yet. The same houses on the market every week
for months and months says that it's the worst time to sell.
We say that's rubbish - the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
"Ernest &..."
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3 Star Review
Ernest
Anna
By : 'Nikki'
Services : Sales(I sold a property using them)
Sold price : £160000
Would you recommend ? : No
Postcode : WN6
7 Sept 2023
People found this helpful0
Unable to give 5 stars as I haven’t actually sold my property with Springbok (I have withdrawn my property due to circumstances ) I can however review Ernest & Anna with whom I dealt with. Both very professional and did their best to get me viewers and offers in what can only be described as a very slow market
Was this helpful?:
By : Springbok Customer Services
8 Sept 2023We're delighted to receive your positive review and appreciate your kind words. Knowing that you were impressed with our service. Best of luck for all your future endeavours, and please don't hesitate to reach out if you require our services again. Warmest Regards, Springbok Customer Services
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Latest Reviews
Simon Downing
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 79.00% | £21,500 | £35,200,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 145 | 14 | 17 | 3 | 2208 | 214 | 1974 | 167 | 236 | 116 |
Areas covered
- National
- National
Address
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 00:00 - 23:59
- 00:00 - 23:59
- 00:00 - 23:59
- 00:00 - 23:59
- 00:00 - 23:59
- 00:00 - 23:59
- 00:00 - 23:59
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Purchase of ...
5 Star Review
By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
14 Mar 2025
People found this helpful1
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
House ...
5 Star Review
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
13 Mar 2025
People found this helpful0
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
Selling my property quickly ...
5 Star Review
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
27 Dec 2024
People found this helpful1
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...
Such a professional and ...
5 Star Review
By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
18 Dec 2024
People found this helpful0
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
Quick and Smooth Cash ...
5 Star Review
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
15 Dec 2024
People found this helpful0
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Thanks to ...
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5 Star Review
By : 'Simon'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : TR15
13 Mar 2026
People found this helpful
Just put in an offer a property though Haden who explained some questions we had and wasn't to sure about but he reassured us. Service so good so far but still a long way to ... Read Full Review
Comments on Agent Fees
One thing I did find Strange having to pay reservation fees but Haden clarified everything.
Chester ...
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5 Star Review
By : 'Sajid'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £107500
Would you recommend ? : Yes
Postcode : CH1
13 Mar 2026
People found this helpful
I am competing to be the highest rated negotiator within the company the month and every review that mentions their name (Richard white) contributes to their final ... Read Full Review
Easy ...
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5 Star Review
By : 'Hayley'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : B23
12 Mar 2026
People found this helpful
Great communication & regular updates from Matt Hurford. Made the process straightforward, during a stressful time ... Read Full Review
Very swift and ...
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5 Star Review
By : 'Manpreet'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : CV1
12 Mar 2026
People found this helpful
Daniel at Springbok was very helpful throughout the process. He explained everything clearly, kept communication straightforward, and answered any questions I had. The process felt smooth and transparent, and I appreciated his professionalism. Thanks again the ... Read Full Review
excellent ...
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5 Star Review
By : 'Dee'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B23
12 Mar 2026
People found this helpful0
Matt was excellent in service and came back to me with feedback when he promised and was very knowledgable in the property industry, he definitely went out his way in providing a great service springbok and a great asset to them and i would definitley buy from him again knowing he has a fair ... Read Full Review
Hadan donovan was ...
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5 Star Review
By : 'saad'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BL1
12 Mar 2026
People found this helpful0
Haden Donovan was professional efficient and very helpful in getting us through our first property ... Read Full Review
I was very impressed with our ...
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5 Star Review
By : 'Rebecca'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £520000
Would you recommend ? : Yes
Postcode : CM11
11 Mar 2026
People found this helpful0
I was very impressed with our adviser,Richard White He was prompt with any questions or problems and always went out his way Great guy, would highly recommend ... Read Full Review
By : Springbok Customer Services
12 Mar 2026Thank you for your positive review. We’re glad we could provide the service you needed, and your feedback will be shared with the team. If there’s anything else we can help with, don’t hesitate to...
. ...
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5 Star Review
By : '.'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £121000
Would you recommend ? : Yes
Postcode : BL1
11 Mar 2026
People found this helpful0
I recently had the pleasure of working with haden donovan , and I couldn't be happier with the service I received. He was incredibly helpful throughout the entire process, always keeping me in the loop and making sure I understood each step. Plus, he's just a genuinely nice person to work ... Read Full Review
By : Springbok Customer Services
12 Mar 2026Thank you for your kind review. It’s great to know we could meet your expectations, and we’ll pass your feedback along to the team. If you ever need assistance in the future, don’t hesitate to...
Haden gave excellent service. ...
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5 Star Review
By : 'Grayson'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £395000
Would you recommend ? : Yes
Postcode : WS7
11 Mar 2026
People found this helpful0
Haden gave excellent service. Highly recommended. Thanks the ... Read Full Review
By : Springbok Customer Services
12 Mar 2026We truly appreciate your positive review. We’re happy to know you were satisfied with the service we provided. Your feedback will be shared with the team. Please feel free to reach out if you need...
I have recently had the ...
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5 Star Review
By : 'Sara'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BL1
11 Mar 2026
People found this helpful0
I have recently had the pleasure to liason with Haden Donovan in regards to supporting a property purchase. He is incredibly efficient and helpful Gets the job done! - thank you ... Read Full Review
By : Springbok Customer Services
12 Mar 2026Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else, we’re here to...
Professional and ...
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5 Star Review
By : 'Michael'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW19
11 Mar 2026
People found this helpful0
I found Matt Hurford (the negotiator) to be professional, reliant and considerate at all times. We exchanged honest and realistic views which enable to sale to progress smoothly. I have offered feedback as to how the bookings team might improve on their service and interactions with clients. I ... Read Full Review
By : Springbok Customer Services
12 Mar 2026We really appreciate your review. It’s great to know that we were able to meet your expectations. Your comments will be shared with the team, who will appreciate the feedback. If there’s anything...
Great ...
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5 Star Review
By : 'Sophie'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SA6
11 Mar 2026
People found this helpful0
Really pleased with the process so far, selling a house is really stressful, especially when you have had a buyer pull out and drag time on. Things are moving promptly and not having to deal with much as the team at springbok do most of the work is a dream. Chris and the team are great at ... Read Full Review
By : Springbok Customer Services
12 Mar 2026Thank you for your kind words. We’re pleased to hear we could provide the support you needed. We’ll share your feedback with the team, who will be encouraged by your comments. If you require further...
I’m currently in the process ...
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5 Star Review
By : 'Susmita'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SL3
10 Mar 2026
People found this helpful0
I’m in the process of buying my first home, and Chris, Senior Sales Negotiator at springbok properties, has been incredible. He is professional, patient, and always available to answer my questions. His support makes the whole process much easier, and I really appreciate his guidance so far. Highly ... Read Full Review
By : Springbok Customer Services
12 Mar 2026We’re grateful for your review and happy to know you had a positive experience with us. We’ll pass your feedback on to the team. If you have any further needs, feel free to reach out anytime. Warm...
Would recommend for ...
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5 Star Review
By : 'Jacqueline'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £90000
Would you recommend ? : Yes
Postcode : WF6
10 Mar 2026
People found this helpful0
We are in the final stages of selling a property in WF6. Bethany did an amazing job coordinating everything ahead of sales and the relevant forms etc. Joe has supported us through the sale process. The communication has been good and we were informed and reminded of viewings. We are very satisfied ... Read Full Review
By : Springbok Customer Services
12 Mar 2026Thank you for taking the time to leave a review. We’re pleased that we were able to assist you and meet your expectations. Your comments will be shared with the team, who will appreciate your kind...
Sold with ...
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5 Star Review
By : 'Tim'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WS7
10 Mar 2026
People found this helpful0
I sold through Springbok. The agent , Haden, was proactive and kept in touch with update through the viewing process and final sale. I was at no time left wondering what was going on and was happy with their negotiations on my behalf and appreciated advice ... Read Full Review
By : Springbok Customer Services
12 Mar 2026We really appreciate your feedback and are glad to know that we could provide the service you were looking for. Your kind words will be shared with the team as motivation. If you ever need further...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 8/12/2025, 3:09:03 PM by allAgents
