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Bellwood and Harris Limited

3/5, 6 Reviews
50% Recommended

0% sales valuation accuracy

100% letting valuation accuracy

100% sales fee satisfaction

99% letting fee satisfaction

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"I moved into a property..."

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1 Star Review
UserName

Lee

By : 'Kev1982'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : DL1

15 Mar 2013
People found this helpful14

I moved into a property rented through Bellwood and Harris. On moving in, the contractor hadnt finished the works on the property such as the central heating, and promised to return the next working day. After several false promises to return, he eventually turned up at the end of January 2013 to finish the work - lmost 3 months after I had moved in.. He blew the circuit board and left me with no hot water or heating (despite snowy weather). The part turned up the next day, but he didnt return for 4 days. I was left to purchase heaters and spent £80 on electric. Subsequently I fell 2 weeks behind with my rent. The agent was unhelpful and unsympathetic, over the situation. The house has rising damp, and the agent's attitude - keep windows open and buy and run a dehumidifier. The mold is caused by me breathing in bed. The shower only switches off using main switch on wall outside bathroom, the electric fire is connected to the light circuit and blows the fuse when turned on. I received a photocopy of gas safety certificate today (19th Feb) from Environmental Health dated 1 Feb 2013 - a date during which my heating was not working. I have complained almost twice weekly regarding the condition of the house, and told each time the landlord isnt prepared to do anything. I have had a phone call from the contractor (share owner of the agency) today when I said I thought he was a cowboy due to everything he has installed not working. I was threatened and sworn at, and told to leave. I have now been served a Section 21 Notice, wait for it.....a day after I paid my deposit and month upfront and 2 weeks prior to my tenancy commencing. I had high regard for this letting agent, but since the company director Justine Harris (Dave Williams the contractor's wife) is seldom in the place, itt's gone substantially down hill. I wouldnt touch this agent with a barge pole, and the sooner I leave the better!!!


What agent could do to change your mind?

Considered the situation fairly and resolved the issues without delay, and helped resolve the issues without needing to involve Environmentl Health and the Council, Could have handled the situation rather than swearing at me etc.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0%100%£0£0
Lettings100%99%£395£520
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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Address

Bellwood and Harris Limited
4-6 Yarm RoadDarlington, County Durham
DL1 1XH
01325 287286

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Friendly professional ...

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5 Star Review
UserName

By : 'Wayne'
Branch : Darlington, 4-6 Yarm Road
Services : Letting (As a Tenant)
Rent PCM : £520
Would you recommend ? : Yes
Postcode : DL3

18 Apr 2024
People found this helpful0

Friendly professional service. Ive been renting a property from Bellwood and Harris for over a year now. The service and care provided by the company during my tenure has been second to none. Easy to use website if any faults occurred with property and these were dealt with quickly. I've now ... Read Full Review

Comments (0)Was this helpful?:
Awful ...

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1 Star Review

By : 'Jo'
Branch : Darlington, 4-6 Yarm Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : DL1

14 Dec 2020
People found this helpful6

First of all, be very wary of the positive reviews on their Facebook page. At least two of the three are from either the owner of the company - ‘Juz’ or her employees. We had the misfortune of letting our house through this company. I cannot state strongly enough how awful ... Read Full Review

Comments (2)Was this helpful?:

By : Justine Harris

15 Dec 2020

Good morning I am obviously shocked and upset by this review, however I have our files and we have never had a landlord by your name (Jo Whittaker) as a landlord with our company since we opened in ...


Rental ...

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5 Star Review

By : 'Nette'
Branch : Darlington, 4-6 Yarm Road
Services : Letting (As a Tenant)
Rent PCM : £395
Would you recommend ? : Yes
Postcode : DL3

5 Jun 2019
People found this helpful0

The team at the Darlington branch proved to be very helpful in assisting with finding a suitable property to rent. They explained the conditions of let and lease. Setup was quick and easy. They proved much more friendly and professional than previous landlords. ... Read Full Review


Comments on Agent Fees

On a par with others in the area.

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Fantastic ...

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5 Star Review
UserName

By : 'George'
Branch : Darlington, 4-6 Yarm Road
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : Yes
Postcode : DL3

16 Oct 2018
People found this helpful0

I have recently moved into my first home with my young family and its fair to say that Bellwood & Harris have been absolutely fantastic from start to finish. They made the whole process of moving completely stress free and easy. All the staff were lovely and went completely out of there way to ... Read Full Review


Comments on Agent Fees

The Fees were very reasonable! we viewed other properties with other agents and we'd need a small mortgage just to pay there admin fee.

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Rented property that was in a ...

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1 Star Review
UserName

By : 'Paul'
Branch : Darlington, 4-6 Yarm Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : DL1

7 Aug 2013
People found this helpful7

Rented property that was in a poor state of repair and the forecourt was little more than a gravel filled cat litter box, spent time and money improving the property and have moved out to buy my own house and now suddenly there are spurious reasons to withhold return of ... Read Full Review


What agent could do to change your mind?

Be HONEST and RESPECTFUL

Comments (2)Was this helpful?:

By : Terry O'Brien

15 Oct 2018

My wife left her deposit with this company when she starting renting a house in 2013.we recently moved to a new property and went to collect her deposit back.they say they have no recollection of it...


I moved into a property ...

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1 Star Review
UserName

By : 'Kev1982'
Branch : Darlington, 4-6 Yarm Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : DL1

15 Mar 2013
People found this helpful14

I moved into a property rented through Bellwood and Harris. On moving in, the contractor hadnt finished the works on the property such as the central heating, and promised to return the next working day. After several false promises to return, he eventually turned up at the end of January 2013 to ... Read Full Review


What agent could do to change your mind?

Considered the situation fairly and resolved the issues without delay, and helped resolve the issues without needing to involve Environmentl Health and the Council, Could have handled the situation rather than swearing at me etc.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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