The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 5 Reviews
0% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
By : 'Rashed'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : CO2
This letting agency is a disgrace! They wouldn't return my deposit!!! Landlord approved renovation of this property as soon as I gave my 2 months notice. Builder took measurements to build new kitchen, bath, carpets etc. However these immoral agents charged me for cleaning and redecorating total of £374.00 for a flat that was already cleaned. I took photos of the property before checking out. Disputed against their unfair, unjustified and fraudulent bills to DPS. DPS found this letting agency guilty and refunded my deposit. Ignore their property listings and all type of services they provide!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Property Book UK
The Cartlodge, Braiswick Lane, Mile End, Colchester, Essex
CO4 5ED
01206 854387
By : 'Rashed'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CO2
This letting agency is a disgrace! They wouldn't return my deposit!!! Landlord approved renovation of this property as soon as I gave my 2 months notice. Builder took measurements to build new kitchen, bath, carpets etc. However these immoral agents charged me for cleaning and... Read Full Review
By : 'jannat'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CO2
I rented through this agent and lived in a flat for almost 6 years. On the check out day 2 agents came and collected the keys. They were all jolly lolly! Few days later they sent me email they wouldn’t return a penny from my £830 deposit. I’ve uploaded a photo... Read Full Review
By : 'Lal'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CO1
I used their service for many years. They're all smiley, ha ha, la la people! I only got to know their true face when they had to return my deposit. They inspected the property, took the keys without any comments. Few days later send me an email that I'd be charged for this and that, as... Read Full Review

By : 'NorfolkHawk'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CO4
My experience of Property Book UK Limited is that they are a cynical, income-driven outfit lacking in integrity, focused on making a 'quick buck' - a profit - out of their customers regardless of circumstances, morals or ethics. Once you have given them a deposit don't expect to see... Read Full Review
Their fee structure is questionable and as a company they are not signed up, accountable, to any Residential Lettings Association so there is no way of appealing to an independent arbitrator when you are not satisfied with the way you have been treated.
By : 'giorgie'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CO2
Please beware of this agent. They are rogues, liars and the worst * in existence. They are lacking in integrity, and will do everything to hold unto your deposit at the end of your tenancy. My tenancy ended months ago, and they have come up with all sort of costs, totalling over and above my... Read Full Review
This agent is a fraudster, beware!
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.