Great service, Tooshita was exceptional, very helpful with any queries and answering all my calls and emails. An overall pleasant... Read Full Review

Brian took over this property from an online estate agent and there was a noticeable increase in the number of viewings we had since he took over. He managed to secure a sale quickly. He also needs to be commended for the amount of hard work he put in when getting the sale through. There were a... Read Full Review

Highly non recommendable. Extremely UNPROFESSIONAL! Was not given property details to view. Booked viewing for 1 day, the lady did not have keys and when i rang to find out where she was she told me she has to reschedule because she does not have the keys. 2nd viewing and was told to meet at a pub... Read Full Review

I have let my property through Andrews on a fully managed basis for the past 3 years and have recently re-let with them. Their fees are competitive for the area but the main reason I will continue to use Andrews and for this recommendation is because I rate their customer service very highly. The... Read Full Review

I am appalled with the lack of Service from the Purley Team. No communication from any of the Sales Advisors I am not impress! Not even a courtesy call, just to show their willingness to promote my property this was not forthcoming. A complete waste of time! I never use them... Read Full Review

When we moved in, nearly two years ago, Bobbie helped us to go through all the paper work and check-in. This was very easy and professional. Now, we are moving out and are still happy with the service Andrews provides, we receiving answers to our questions very fast and its a absolutely helpful... Read Full Review

The whole letting team were informed and helpful from listing the properties to finding suitable tenants and seeing the process through to the start of each tenancy. Potential difficult time of year to find tenants in December and January, but all 8 flats rented in good time. We felt the lettings... Read Full Review

This was my first time of being a tenant as I owned my property previously. I was very cautious about what to expect and must say that Mark did try and help me with all my concerns and questions and if he did not know the answer he asked someone who did and always got back to me quickly. My only... Read Full Review

I have been a customer of Andrews for a number of years and always get a first class service from all the staff. On this occasion the service was once again up to the usual high standard. Mark Harrington gave a very professional and thorough service. He is very through and diligent and made ... Read Full Review

He is very nice and helpful . He give us some ideas and always answer our question straight away. Very thankful for the help and supporthe gave it... Read Full Review

Pathetic Terrible Unfriendly Please dont use them. DO NOT go through a tenancy with Andrews. I have new to the UK and realize that. However, I have rented before in multiple other countries and have never had an experience even remotely similar to this one. Pathetic customer handling,... Read Full Review

Me and my partner rented a flat through Andrews for two years. However the property was managed by the landlord. The estate agents have been serious and professional throughout but I am slightly disappointed that the processing time for getting a deposit back is 1 month!! We were told it was going... Read Full Review

My wife and I were looking to buy our first property and from the outset Andrews were excellent. Dane showed us the property and when we put our offer in he advised the seller as to the attractiveness of our offer (we were first time buyers with a mortgage in place and no chain) and I really felt... Read Full Review

I am a landlord and have just had the 'year from hell' with Andrews managing my property. They take their annual management/letting fee from the first 2 months rent and then, once they've got your money, the tenants are let run riot with your property. The tenancy agreement is ignored and as... Read Full Review

7 months pregnant and my partner lost his job. We are forced to move out of the flat early and in fact leave the country. We are not allowed to speak to our landlord about releasing us from the agreement with 2 months notice. The agents are totally indeferrent and we received inhumane treatment. We ... Read Full Review

The initial choosing of a flat and signing everything all seemed fine and staff we dealt with in person at both the Purley and Wallington branches seemed lovely (for some reason even though we dealt with the Purley branch for everything we had to trek to the Wallington branch to sign the contract). ... Read Full Review

They are very rude and unprofessional - they confirmed to us they would show us three properties. We live quite far away from Purley and we were running a bit late. When I told them we would be twenty minutes late, they got really aggressive and told me they would not be able to show any property... Read Full Review