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Oxted, RH8

4/5, 21 Reviews
70% Recommended

100% sales valuation accuracy

0% letting valuation accuracy

94% sales fee satisfaction

99% letting fee satisfaction

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"Hamways worst managing agents ..."

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1 Star Review

By : 'Rajesh Kanabar'
Services :
Would you recommend ? : No
Postcode : HA8

10 Sept 2022
People found this helpful0

Hamways worst managing agents See attached photos for evidence We have bin collections every Friday unfortunately the bins were not cleared as there was no access All the fly tipping blocking the path Phone calls made by few of the residents but had e had no response from any of the staff The Hallways have not been cleaned in Months Why the hell are all the landlords paying service charges the landlords to this company I really don’t understand Clean up the bloody mess please


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    By : Edd Johnson

    6 Oct 2022

    I am sorry to see this review & more so that you feel we are the worst managing agents, a point which is demonstrably incorrect based on other reviews about our positive and proactive service. I accept that there has been some fly tipping at this property, which is naturally outside of our control, but we will deal with it promptly. Please phone the office and ask to speak to Edd Johnson and I will deal with it personally. Kind regards, Edd


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales100%94%£0£0
    Lettings0%99%£800£1,250
    Areas covered
    • RH8
    Address

    Hamways Residential
    104 Station Road EastOxted, Surrey
    RH8 0QB
    01883 730 890

    Services offered
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    • Lettings
    • Block Management
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    Latest Properties

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    Hamways Residential Branches (View All 2)
    Hard to contact by phone when ...

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    4 Star Review

    By : 'Jeanette'
    Services : 2
    Sold price : £1300
    Would you recommend ? : Yes
    Postcode : CM22

    11 Aug 2025
    People found this helpful

    Hard to contact by phone when they first took over in Takeley, Have much improved in the last 6 months or so, nice lady did my annual review very professional. Glad to say she was please with how I keep the bungalow and said... Read Full Review

    Comments (0)Was this helpful?:
    Hamways were a fantastic ...

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    5 Star Review
    UserName

    UserName

    By : 'Kate'
    Services : Letting( As a Tenant )
    Rent PCM : £1250
    Would you recommend ? : Yes
    Postcode : BN11

    7 Jan 2025
    People found this helpful0

    Hamways were a fantastic company from start to finish. No discrimination, everything dealt with efficiently and promptly! I would definitely... Read Full Review

    Comments (0)Was this helpful?:
    Hamways Lettings - a cut ...

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    5 Star Review
    UserName

    By : 'Paul'
    Services : Letting( As a Tenant )
    Rent PCM : £1250
    Would you recommend ? : Yes
    Postcode : E11

    3 May 2023
    People found this helpful0

    Hamways Lettings have been my rental provider/ management for more than a decade. In addition to always providing prompt, reliable repairs services, they recently supported me with a move from my long term tenancy (11 years) to another of their managed properties, including transport and helpers... Read Full Review

    Comments (1)Was this helpful?:

    By : Edd Johnson

    24 May 2023

    Dear Paul, Many thanks for taking the time to review us and we are delighted that you have moved from one long term property to another one of our managed homes. We were delighted to be able to help...

    Staff always helpful and ...

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    5 Star Review
    UserName

    By : 'Elsie'
    Services : Letting( As a Tenant )
    Rent PCM : £1100
    Would you recommend ? : Yes
    Postcode : E11

    8 Nov 2022
    People found this helpful0

    Staff always helpful and pleasant, nothing is too much trouble. Problems resolved quickly and efficiently. Communal areas kept clean on a regular basis. If you need to speak to a member of staff and they are not available at the time they always return your... Read Full Review

    Comments (1)Was this helpful?:

    By : Edd Johnson

    17 Nov 2022

    Thank you Elise, for your excellent review & we are delighted that you have found the team helpful and pleasant to deal with, more so that queries and requests have been resolved efficiently....

    Very happy with the service ...

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    5 Star Review
    UserName

    UserName

    By : 'Jack'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : GU16

    7 Nov 2022
    People found this helpful0

    We have been in a Hamways property for just over 5 years and they are the best agent we have dealt with. Their communication is great and any issues that we have had have been resolved swiftly and without any grumbling. They have relationships with good maintenance companies who carry out... Read Full Review

    Comments (1)Was this helpful?:

    By : Edd Johnson

    17 Nov 2022

    Thank you very much, Jack, for your excellent review & are we so pleased to be noted as the best agent you have dealt with. We are glad that our communication as been top notch and any issues...

    Hamways worst managing agents ...

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    1 Star Review

    By : 'Rajesh'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : HA8

    10 Sept 2022
    People found this helpful0

    Hamways worst managing agents See attached photos for evidence We have bin collections every Friday unfortunately the bins were not cleared as there was no access All the fly tipping blocking the path Phone calls made by few of the residents but had e had no response from any of the staff... Read Full Review


    Attached Files
    • Icon
    Comments (1)Was this helpful?:

    By : Edd Johnson

    6 Oct 2022

    I am sorry to see this review & more so that you feel we are the worst managing agents, a point which is demonstrably incorrect based on other reviews about our positive and proactive service. I...

    We have lived here for seven ...

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    5 Star Review
    UserName

    By : 'Ginny'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : W4

    16 Aug 2022
    People found this helpful0

    We have lived here for seven and a half years and I am quite certain Hamways are the best landlords in London, or indeed this country. I feel very lucky to be their tenant and I wish all tenants could have as good an experience as we do! It’s their house but always feels like our... Read Full Review

    Comments (1)Was this helpful?:

    By : Edd Johnson

    6 Oct 2022

    Thank yo very much, Ginny, for your excellent review & we are delighted that we are providing a good service for you. I hope you continue to enjoy your home for many years to come. Best regards,...

    Wow - how property should be ...

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    5 Star Review

    By : 'B'
    Services : Letting( As a Tenant )
    Rent PCM : £1000
    Would you recommend ? : Yes
    Postcode : SW19

    5 May 2021
    People found this helpful0

    Wow - how property should be managed. Following the Law efficiently and speedily ultimately saves the owner huge amounts of money. It also prevents an acrimonious relationship and huge amounts of time. Even in a Pandemic things can be achieved with a bit of give and... Read Full Review

    Comments (1)Was this helpful?:

    By : Edd Johnson

    11 May 2021

    Dear B, many thanks for your positive review & we are delighted that you are happy with the service provided. Best regards,...

    I have contacted Hamways ...

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    5 Star Review

    By : 'Brian'
    Services : Letting( As a Tenant )
    Rent PCM : £800
    Would you recommend ? : Yes
    Postcode : BN21

    8 Mar 2021
    People found this helpful0

    I have contacted Hamways twice for emergency repairs and I am delighted to say their response was excellent. I have nothing but praise for the company. They were polite and professional and carried out the repairs very quickly. I have rented in the past and I have to say that Hamways are by far the ... Read Full Review

    Comments (1)Was this helpful?:

    By : Edd Johnson

    11 Mar 2021

    Thank you for your great review Brian, and delighted that you have had a positive experience with us. Best regards,...

    Hamways saved me during first ...

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    5 Star Review
    UserName

    By : 'Karen'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : EC1A

    24 Jan 2021
    People found this helpful0

    Hamways saved me during first lockdown! They found me much needed accomodation in the perfect location when it was an exceptionally difficult time to move house. They were always quick to attend to any maintenance requests while I was in the... Read Full Review

    Comments (1)Was this helpful?:

    By : Edd Johnson

    4 Mar 2021

    Hi Karen, many thanks for your great review & we are delighted to have helped you. Best regards,...

    I recently moved into my ...

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    5 Star Review

    By : 'Janice'
    Services : Letting( As a Tenant )
    Rent PCM : £800
    Would you recommend ? : Yes
    Postcode : BN21

    22 Jan 2021
    People found this helpful0

    I recently moved into my property and would like to say a great big thank you to all at Hamways. The property is the cleanest and best maintained in my 25 years of renting . Everyone was very helpful during my move and I know if I need help it is just a phone call away. Thank you to everyone.... Read Full Review

    Comments (1)Was this helpful?:

    By : Edd Johnson

    4 Mar 2021

    Hi Janice, thanks for the great review & we are really glad that you are happy. Best regards,...

    Looked after by ...

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    5 Star Review

    By : 'Kamini'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : KT3

    1 Dec 2020
    People found this helpful0

    I've been in my property managed by Hamways for a year and a half and they have been amazing! Everything I have needed from minor house repairs to tree surgeons they have provided and promptly. Everyone who has been sent round has done a brilliant job and were friendly and professional. I... Read Full Review

    Comments (1)Was this helpful?:

    By : Edd Johnsn

    2 Dec 2020

    Hi Kamini, many thanks for the great review & delighted that you are pleased with the service. Best regards,...

    Very happy with ...

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    5 Star Review
    UserName

    By : 'Jack'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : GU16

    2 Nov 2020
    People found this helpful0

    We have been renting a 3 bed house through Hamways for 3 years and have always found them to be responsive and friendly. There have not been too many issues with the house but any issues have been resolved quickly and without complaint. This has included minor fixes and as much as replacing a... Read Full Review

    Comments (1)Was this helpful?:

    By : Edd Johnson

    4 Mar 2021

    Hi Jack, many thanks for the positive review & glad that you have had a good experience, despite unavoidable maintenance obligations! Best,...

    I have rented this property ...

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    5 Star Review
    UserName

    By : 'Rob'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : EN4

    6 Jul 2020
    People found this helpful0

    I have rented this property for nearly 30 years. Hamways took over approximately 6/7 years ago and it was like a present from Heaven they have proved to be a great lanlord/agent their staff are a great bunch of people to deal with always on the ball for any reason you have to call about i.e... Read Full Review

    Comments (1)Was this helpful?:

    By : Edd Johnson

    7 Jul 2020

    Thank you so much Rob for a great review and we are so pleased that you have enjoyed a positive service from the Hamways team! Keep in touch! Best regards,...

    I have been renting with ...

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    5 Star Review

    By : 'Rehana'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : SW16

    3 Jul 2020
    People found this helpful0

    I have been renting with hamways I am very pleased with them and all issues are delt with quickly very... Read Full Review

    Comments (1)Was this helpful?:

    By : Edward Johnnson

    6 Jul 2020

    Thank you very much for your positive review & I am very glad you are happy in your home & with our service. Best regards,...

    An absolute disgrace.Damage ...

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    1 Star Review

    By : 'Jackie'
    Services : Property Management
    Would you recommend ? : No
    Postcode : BH23

    2 Jul 2020
    People found this helpful0

    An absolute disgrace. Damage to my property and no support when I am being harassed by a tenant. I don't think they could be... Read Full Review

    Comments (2)Was this helpful?:

    By : Edward Johnnson

    8 Jul 2020

    Hi Jackie, I am saddened by your review & surprised that you have had such a negative experience. Please could you contact me @ ejohnson@hamways.com and I will try to help. Kind regards,...

    I have been in a Hamways ...

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    5 Star Review

    By : 'Noel'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : KT8

    6 Apr 2020
    People found this helpful0

    I have been in a Hamways rental for 15 months now. I am very pleased with my tenancy and very impressed by their responses to my occasional cries for help. They gave me a brand new oven and hob soon after I moved in when I complained that the existing one was not fit for purpose. Over the past year ... Read Full Review

    Comments (1)Was this helpful?:

    By : Edd Johnson

    6 Apr 2020

    Thank you very much for such a positive review, and so glad we could be assistance when you required it. Wishing you well at this troubling time,...

    this agency when there is a ...

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    1 Star Review

    By : 'Julio'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : SW4

    9 Oct 2019
    People found this helpful0

    this agency when there is a damage we always beg you to fix for being foreigners we hang up the phone when we call a year ago we have leaks and do not want to fix them we were without electricity for two days and they didn't fix anything I can't recommend this... Read Full Review

    Comments (0)Was this helpful?:
    Never again with ...

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    1 Star Review

    By : 'Luckyescapefromhamways'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : E3

    10 Dec 2018
    People found this helpful3

    We rented a 3 bedroom house through Hamways. I personally only lived in the house for 16 months. Hamways were happy for us to have a rolling contract where each tenant just replaced themselves on moving out, therefore no one knew when the original contract started, estimated more than 5 years ago.... Read Full Review

    Comments (0)Was this helpful?:
    I was pleasantly surprised by ...

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    5 Star Review

    By : 'michelle'
    Services : Letting( As a Tenant )
    Rent PCM : £1200
    Would you recommend ? : Yes
    Postcode : KT33

    21 Mar 2017
    People found this helpful0

    I was pleasantly surprised by this letting company! After renting for a long time it was nice to have a letting agency that was responsive to requests, and had a good system for out of hours emergencies (such as a leaking kitchen pipe!). Good communication and helpful even after we have moved... Read Full Review


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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 6/3/2020, 2:46:40 AM by allAgents

    Awards won by Hamways Residential, Oxted RH8 0QB