The UK's Largest Customer Review Website for the Property Industry
London, NW6
2/5, 4 Reviews
25% Recommended
0% letting valuation accuracy
25% letting fee satisfaction
No description for branch.
No Staff Registered
Latest Reviews
Helder Eichenberger Barral
hadenoughofhamways
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 25.00% | £1,000 | £1,375 |
Areas covered
- RH8
Address
Hamways Residential
Haskell House,152 West End Lane, London, Greater London
NW6 1SD
020 7644 9977
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Hamways Residential Branches (View All 2)
I have always found Hamways ...
Share On : 
5 Star Review
By : 'Eileen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN11
11 Jul 2024
People found this helpful0
I have always found Hamways staff responsive, very friendly and helpful, carry out any work quickly and to a good standard. Having been a Tennant for many years, I am happy with the service I have received,thank you... Read Full Review
Comments (1)
Was this helpful?:
Eileen Caslake said about Hamways Residential
Services : Letting( As a Tenant )Date: 11th Jul 2024
I have always found Hamways staff responsive, very friendly and helpful, carry out any work quickly and to a good standard. Having been a Tennant for many years, I am happy with the service I have received,thank you Hamways!
The UK's Largest Customer Review Website for the Property Industry
By : Ann Hollman
1 Aug 2025hamways staff always very pleasant and deal with the problem quickly and always a goog job we are very...
Hamways are the agents we ...
Share On :
1 Star Review
By : 'Ali'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG14
3 Jun 2023
People found this helpful0
Hamways are the agents we rent from. They outsource to companies eg ABC for repair works and safety checks. Both fall short. I gave a list of dates I was available for checks. Each time I was told they couldn’t make. Then given a date, 1 date they could make. I can’t just take... Read Full Review
Comments (1)Was this helpful?:
Ali Slade said about Hamways Residential
Services : Letting( As a Tenant )Date: 3rd Jun 2023
Hamways are the agents we rent from. They outsource to companies eg ABC for repair works and safety checks. Both fall short. I gave a list of dates I was available for checks. Each time I was told they couldn’t make. Then given a date, 1 date they could make. I can’t just take time off work. Find them unreliable. Also the service hap hazard. Paying s premium rate for a third class service. Won’t be renting from them again
The UK's Largest Customer Review Website for the Property Industry
By : Edd Johnson
6 Jun 2023Dear Ali, many thanks for your review and you are correct, we like most other property management companies outsource our repairs and safety checks to (usually) proficient contractors. I am sorry to...
Hamways is extremely bad at ...
Share On :
1 Star Review
By : 'Helder'
Services : Letting( As a Tenant )
Rent PCM : £1375
Would you recommend ? : No
Postcode : SE22
19 Nov 2022
People found this helpful2
Hamways is extremely bad at dealing with problems in the flats. We live in a 2-bedroom flat with our kids, and one of the bedrooms is literally uninhabitable due to the amount of mould in it. We've been making complaints about it for over a year, and they always neglected the issue. Now, we... Read Full Review
Attached Files
Comments (1)Was this helpful?:
Helder Eichenberger Barral said about Hamways Residential
Services : Letting( As a Tenant )Date: 19th Nov 2022
Hamways is extremely bad at dealing with problems in the flats. We live in a 2-bedroom flat with our kids, and one of the bedrooms is literally uninhabitable due to the amount of mould in it. We've been making complaints about it for over a year, and they always neglected the issue. Now, we read the news that a 2-year-old boy died from mould exposure ( https://www.bbc.co.uk/news/uk-england-manchester-63635721 ) and we are very concerned about our kids' health. But apparently, they don't care. I'm sure we will probably be kicked out of our flat after this review...
The UK's Largest Customer Review Website for the Property Industry
By : Edd Johnson
4 Jan 2023Thank you, Helder, for your comments and photos. I am sorry that you are experiencing problems with your property. Perhaps you would be kind enough to contact me directly and I will investigate it...
Poor service, slipshod ...
Share On :
1 Star Review
By : 'hadenoughofhamways'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : RG14
30 Jul 2017
People found this helpful7
Poor service, slipshod workmanship and constantly have to chase them up. When we moved into this property, there was a problem with the drains such that food waste returned back into the sink and wouldn't drain away. This took months to solve the first time round, as they would send out a... Read Full Review
Comments (1)Poor service, slipshod workmanship and constantly have to chase them up. When we moved into this property, there was a problem with the drains such that food waste returned back into the sink and wouldn't drain away.
Was this helpful?:
hadenoughofhamways said about Hamways Residential
Services : Letting( As a Tenant )Date: 29th Jul 2017
Poor service, slipshod workmanship and constantly have to chase them up. When we moved into this property, there was a problem with the drains such that food waste returned back into the sink and wouldn't drain away.
This took months to solve the first time round, as they would send out a different person to look at the problem each time, who would do virtually nothing, say how the company had to fix a bigger problem with the drains, and then we wouldn't hear anything. You have to constantly chase them up or nothing happens, and when you call through they seem oblivious to any kind of time pressure to get anything done.
After 4 attempts and calling the council to initiate a formal complaint they finally installed valve to stop the food waste coming back the other way. This took months.
Now the there is a problem again, caused by the same thing, and I can't use the kitchen sink to wash up because it doesn't drain.
Everything in this flat has been done in the most cynical and bean counting manner. Virtually none of the light switches are the right way up or connected in any logical manner. The hot water system doesn't work properly - you can't switch on the hot water without firing up the central heating. We started to chase this up with Hamways but got so tired of hassling them we gave up.
They don't care about anything other than the bottom line, and only that if you threaten to make a complaint to the council.
The UK's Largest Customer Review Website for the Property Industry
By : Mr James
21 Feb 2022I sympathise with you. Hamways provide an appalling service and treat tenants as if they’re scum. Constantly chasing them, dealing with jumped up, rude women who think they own the place and...
1 - 4 of 4 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 6/3/2020, 2:45:47 AM by allAgents
