By : 'Kate' Services : Letting( As a Tenant ) Rent PCM : £1250 Would you recommend ? : Yes Postcode : BN11
7 Jan 2025
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Hamways were a fantastic company from start to finish.
No discrimination, everything dealt with efficiently and promptly!
I would definitely... Read Full Review
Services : Letting( As a Tenant )Date: 7th Jan 2025
Hamways were a fantastic company from start to finish. No discrimination, everything dealt with efficiently and promptly! I would definitely recommend
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Hamways Lettings - a cut ...
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5 Star Review
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By : 'Paul' Services : Letting( As a Tenant ) Rent PCM : £1250 Would you recommend ? : Yes Postcode : E11
3 May 2023
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Hamways Lettings have been my rental provider/ management for more than a decade. In addition to always providing prompt, reliable repairs services, they recently supported me with a move from my long term tenancy (11 years) to another of their managed properties, including transport and helpers... Read Full Review
Services : Letting( As a Tenant )Date: 3rd May 2023
Hamways Lettings have been my rental provider/ management for more than a decade. In addition to always providing prompt, reliable repairs services, they recently supported me with a move from my long term tenancy (11 years) to another of their managed properties, including transport and helpers to move furniture to a new flat which was totally unexpected - to say that I was grateful is an understatement! A highly recommended letting agent in an era when many are not known for quality or care for tenants.
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Dear Paul, Many thanks for taking the time to review us and we are delighted that you have moved from one long term property to another one of our managed homes. We were delighted to be able to help...
Staff always helpful and ...
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By : 'Elsie' Services : Letting( As a Tenant ) Rent PCM : £1100 Would you recommend ? : Yes Postcode : E11
8 Nov 2022
People found this helpful0
Staff always helpful and pleasant, nothing is too much trouble. Problems resolved quickly and efficiently. Communal areas kept clean on a regular basis.
If you need to speak to a member of staff and they are not available at the time they always return your... Read Full Review
Services : Letting( As a Tenant )Date: 8th Nov 2022
Staff always helpful and pleasant, nothing is too much trouble. Problems resolved quickly and efficiently. Communal areas kept clean on a regular basis. If you need to speak to a member of staff and they are not available at the time they always return your call.
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Thank you Elise, for your excellent review & we are delighted that you have found the team helpful and pleasant to deal with, more so that queries and requests have been resolved efficiently....
Very happy with the service ...
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5 Star Review
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By : 'Jack' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : GU16
7 Nov 2022
People found this helpful0
We have been in a Hamways property for just over 5 years and they are the best agent we have dealt with.
Their communication is great and any issues that we have had have been resolved swiftly and without any grumbling.
They have relationships with good maintenance companies who carry out... Read Full Review
Thank you very much, Jack, for your excellent review & are we so pleased to be noted as the best agent you have dealt with. We are glad that our communication as been top notch and any issues...
Hamways worst managing agents ...
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1 Star Review
By : 'Rajesh' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : HA8
10 Sept 2022
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Hamways worst managing agents
See attached photos for evidence
We have bin collections every Friday unfortunately the bins were not cleared as there was no access
All the fly tipping blocking the path
Phone calls made by few of the residents but had e had no response from any of the staff... Read Full Review
Services : Letting( As a Tenant )Date: 10th Sep 2022
Hamways worst managing agents See attached photos for evidence We have bin collections every Friday unfortunately the bins were not cleared as there was no access All the fly tipping blocking the path Phone calls made by few of the residents but had e had no response from any of the staff The Hallways have not been cleaned in Months Why the hell are all the landlords paying service charges the landlords to this company I really don’t understand Clean up the bloody mess please
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I am sorry to see this review & more so that you feel we are the worst managing agents, a point which is demonstrably incorrect based on other reviews about our positive and proactive service. I...
We have lived here for seven ...
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5 Star Review
Lima
By : 'Ginny' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : W4
16 Aug 2022
People found this helpful0
We have lived here for seven and a half years and I am quite certain Hamways are the best landlords in London, or indeed this country. I feel very lucky to be their tenant and I wish all tenants could have as good an experience as we do! It’s their house but always feels like our... Read Full Review
Services : Letting( As a Tenant )Date: 16th Aug 2022
We have lived here for seven and a half years and I am quite certain Hamways are the best landlords in London, or indeed this country. I feel very lucky to be their tenant and I wish all tenants could have as good an experience as we do! It’s their house but always feels like our home!
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Thank yo very much, Ginny, for your excellent review & we are delighted that we are providing a good service for you. I hope you continue to enjoy your home for many years to come. Best regards,...
Wow - how property should be ...
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5 Star Review
By : 'B' Services : Letting( As a Tenant ) Rent PCM : £1000 Would you recommend ? : Yes Postcode : SW19
5 May 2021
People found this helpful0
Wow - how property should be managed. Following the Law efficiently and speedily ultimately saves the owner huge amounts of money. It also prevents an acrimonious relationship and huge amounts of time.
Even in a Pandemic things can be achieved with a bit of give and... Read Full Review
Services : Letting( As a Tenant )Date: 4th May 2021
Wow - how property should be managed. Following the Law efficiently and speedily ultimately saves the owner huge amounts of money. It also prevents an acrimonious relationship and huge amounts of time. Even in a Pandemic things can be achieved with a bit of give and take.
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Dear B, many thanks for your positive review & we are delighted that you are happy with the service provided. Best regards,...
I have contacted Hamways ...
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5 Star Review
By : 'Brian' Services : Letting( As a Tenant ) Rent PCM : £800 Would you recommend ? : Yes Postcode : BN21
8 Mar 2021
People found this helpful0
I have contacted Hamways twice for emergency repairs and I am delighted to say their response was excellent. I have nothing but praise for the company. They were polite and professional and carried out the repairs very quickly. I have rented in the past and I have to say that Hamways are by far the ... Read Full Review
Services : Letting( As a Tenant )Date: 8th Mar 2021
I have contacted Hamways twice for emergency repairs and I am delighted to say their response was excellent. I have nothing but praise for the company. They were polite and professional and carried out the repairs very quickly. I have rented in the past and I have to say that Hamways are by far the best agents I have ever dealt with. Well done Hamways.
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Thank you for your great review Brian, and delighted that you have had a positive experience with us. Best regards,...
Hamways saved me during first ...
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5 Star Review
Edd
By : 'Karen' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : EC1A
24 Jan 2021
People found this helpful0
Hamways saved me during first lockdown! They found me much needed accomodation in the perfect location when it was an exceptionally difficult time to move house. They were always quick to attend to any maintenance requests while I was in the... Read Full Review
Services : Letting( As a Tenant )Date: 24th Jan 2021
Hamways saved me during first lockdown! They found me much needed accomodation in the perfect location when it was an exceptionally difficult time to move house. They were always quick to attend to any maintenance requests while I was in the property.
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Hi Karen, many thanks for your great review & we are delighted to have helped you. Best regards,...
I recently moved into my ...
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5 Star Review
By : 'Janice' Services : Letting( As a Tenant ) Rent PCM : £800 Would you recommend ? : Yes Postcode : BN21
22 Jan 2021
People found this helpful0
I recently moved into my property and would like to say a great big thank you to all at Hamways. The property is the cleanest and best maintained in my 25 years of renting . Everyone was very helpful during my move and I know if I need help it is just a phone call away. Thank you to everyone.... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Jan 2021
I recently moved into my property and would like to say a great big thank you to all at Hamways. The property is the cleanest and best maintained in my 25 years of renting . Everyone was very helpful during my move and I know if I need help it is just a phone call away. Thank you to everyone. Janice syddall
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Hi Janice, thanks for the great review & we are really glad that you are happy. Best regards,...
Looked after by ...
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5 Star Review
By : 'Kamini' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : KT3
1 Dec 2020
People found this helpful0
I've been in my property managed by Hamways for a year and a half and they have been amazing! Everything I have needed from minor house repairs to tree surgeons they have provided and promptly. Everyone who has been sent round has done a brilliant job and were friendly and professional. I... Read Full Review
Services : Letting( As a Tenant )Date: 1st Dec 2020
I've been in my property managed by Hamways for a year and a half and they have been amazing! Everything I have needed from minor house repairs to tree surgeons they have provided and promptly. Everyone who has been sent round has done a brilliant job and were friendly and professional. I feel really looked after by them which is really important being a single mum and living alone.
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Hi Kamini, many thanks for the great review & delighted that you are pleased with the service. Best regards,...
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By : 'Jack' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : GU16
2 Nov 2020
People found this helpful0
We have been renting a 3 bed house through Hamways for 3 years and have always found them to be responsive and friendly.
There have not been too many issues with the house but any issues have been resolved quickly and without complaint. This has included minor fixes and as much as replacing a... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Nov 2020
We have been renting a 3 bed house through Hamways for 3 years and have always found them to be responsive and friendly.
There have not been too many issues with the house but any issues have been resolved quickly and without complaint. This has included minor fixes and as much as replacing a boiler.
The contractors used for work have also been friendly and efficient.
I would highly recommend them.
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Hi Jack, many thanks for the positive review & glad that you have had a good experience, despite unavoidable maintenance obligations! Best,...
I have rented this property ...
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By : 'Rob' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : EN4
6 Jul 2020
People found this helpful0
I have rented this property for nearly 30 years. Hamways took over approximately 6/7 years ago and it was like a present from Heaven they have proved to be a great lanlord/agent their staff are a great bunch of people to deal with always on the ball for any reason you have to call about i.e... Read Full Review
Services : Letting( As a Tenant )Date: 5th Jul 2020
I have rented this property for nearly 30 years. Hamways took over approximately 6/7 years ago and it was like a present from Heaven they have proved to be a great lanlord/agent their staff are a great bunch of people to deal with always on the ball for any reason you have to call about i.e Repairs are dealt with promptly and efficiently. The staff are friendly and helpful unlike the previous agents. They give the impression they want to help rather than it being a chore. I cannot sing their praises loud enough thanks to Hamways staff.
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Thank you so much Rob for a great review and we are so pleased that you have enjoyed a positive service from the Hamways team! Keep in touch! Best regards,...
I have been renting with ...
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5 Star Review
By : 'Rehana' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SW16
3 Jul 2020
People found this helpful0
I have been renting with hamways I am very pleased with them and all issues are delt with quickly very... Read Full Review
Hi Jackie, I am saddened by your review & surprised that you have had such a negative experience. Please could you contact me @ ejohnson@hamways.com and I will try to help. Kind regards,...
I have been in a Hamways ...
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5 Star Review
By : 'Noel' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : KT8
6 Apr 2020
People found this helpful0
I have been in a Hamways rental for 15 months now. I am very pleased with my tenancy and very impressed by their responses to my occasional cries for help. They gave me a brand new oven and hob soon after I moved in when I complained that the existing one was not fit for purpose. Over the past year ... Read Full Review
Services : Letting( As a Tenant )Date: 5th Apr 2020
I have been in a Hamways rental for 15 months now. I am very pleased with my tenancy and very impressed by their responses to my occasional cries for help. They gave me a brand new oven and hob soon after I moved in when I complained that the existing one was not fit for purpose. Over the past year they have come without delay to make minor repairs that I requested.
Excellent company.
Noel Macara
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Thank you very much for such a positive review, and so glad we could be assistance when you required it. Wishing you well at this troubling time,...
this agency when there is a ...
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1 Star Review
By : 'Julio' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SW4
9 Oct 2019
People found this helpful0
this agency when there is a damage we always beg you to fix
for being foreigners we hang up the phone when we call
a year ago we have leaks and do not want to fix them
we were without electricity for two days and they didn't fix anything
I can't recommend this... Read Full Review
Services : Letting( As a Tenant )Date: 8th Oct 2019
this agency when there is a damage we always beg you to fix for being foreigners we hang up the phone when we call a year ago we have leaks and do not want to fix them we were without electricity for two days and they didn't fix anything I can't recommend this agency
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1 Star Review
By : 'Luckyescapefromhamways' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : E3
10 Dec 2018
People found this helpful3
We rented a 3 bedroom house through Hamways. I personally only lived in the house for 16 months. Hamways were happy for us to have a rolling contract where each tenant just replaced themselves on moving out, therefore no one knew when the original contract started, estimated more than 5 years ago.... Read Full Review
Luckyescapefromhamways said about Hamways Residential
Services : Letting( As a Tenant )Date: 10th Dec 2018
We rented a 3 bedroom house through Hamways. I personally only lived in the house for 16 months. Hamways were happy for us to have a rolling contract where each tenant just replaced themselves on moving out, therefore no one knew when the original contract started, estimated more than 5 years ago.
I found Hamways to be particularly unfriendly from the moment I began the process of moving into the house.
Throughout my tenancy it didn't get any better. I reported damp issues in the house with no response. When I chased this up I was told it wasn't an urgent issue to be dealt with, I should consider that some people don't even have water. To note that nothing was actually done about the damp for another 9 months. In fact Hamways left it so long to do anything about the damp issues we were having that when workmen came to do a superficial job in the bathroom they found they needed to replace the entire bathroom.
We had someone come to measure the very old and unstable brick wall in our garden for replacement, nothing was done about this. After nothing was done about this 9 months late, the heavy brick wall actually fell over into our neighbour's garden when were all outside, luckily for Hamways no one was injured. I reported this to Hamways who said they would send someone to repair the wall, they did send someone but they just stacked the bricks in the middle of our garden. This wall was not actually repaired until we were about to vacate the property.
In the end, one tenant handed her one month notice in to move out so Hamways told us they were increasing our rent by 20% and charging her £100 for breaking the contract. Obviously we objected to this as the house was in no state to accept a rent hike. Convenient that the rent increase came just as Hamways was obliged to fit a new bathroom (the lady from Hamways that inspected the property even agreed with us at how shoddy the work on the new bathroom was!)!
Long story short, they inspected the property and agreed that work needed to be done so they served us our section 21, the request for us to vacate the property.
I can't wait to see what they try to charge when they refurb the place.
I have never felt less supported as a tenant by an agency and would advise all tenants to steer clear wherever possible.
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5 Star Review
By : 'michelle' Services : Letting( As a Tenant ) Rent PCM : £1200 Would you recommend ? : Yes Postcode : KT33
21 Mar 2017
People found this helpful0
I was pleasantly surprised by this letting company! After renting for a long time it was nice to have a letting agency that was responsive to requests, and had a good system for out of hours emergencies (such as a leaking kitchen pipe!). Good communication and helpful even after we have moved... Read Full Review
Services : Letting( As a Tenant )Date: 21st Mar 2017
I was pleasantly surprised by this letting company! After renting for a long time it was nice to have a letting agency that was responsive to requests, and had a good system for out of hours emergencies (such as a leaking kitchen pipe!). Good communication and helpful even after we have moved out.
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This company has done an ...
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1 Star Review
By : 'Jessica' Services : Property Management Would you recommend ? : No Postcode : E81E
28 May 2014
People found this helpful7
This company has done an awful job redecorating our building and managed to damage our property in the process. Stay... Read Full Review
Services : Property Management( )Date: 27th May 2014
This company has done an awful job redecorating our building and managed to damage our property in the process. Stay away!
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