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The UK's Largest Customer Review Website for the Property Industry

3.4/5, 5 Reviews
60% Recommended
100% letting valuation accuracy
99% letting fee satisfaction
By : 'Becky Clemons'
Services :
Would you recommend ? : No
Postcode : DT11
HORRENDOUS. I work within lettings and was assisting my mum relocation to Dorset. Firstly the attitude on the phone when enquiring was plain rude, you could hear them sighing. Busy is good, busy means your salary is being paid. Negotiators make mistakes by making false promises, never say something if your not sure. My mum was told she'd be contacted back either way of the outcome… has she heard anything.. no of course not because Dorset properties is incapable of communicating. Or if you contact them (god forbid) it's a snappy rude response. I hope these agents find a different job that they enjoy soon. For everyone's sake.
By : Katie Starkey
1 Jun 2022Good afternoon Becky, We have carried out a full investigation into this matter and have spoken with the staff in question, within the Blandford Office. Your mother left a voicemail enquiring about a property advertised with us. We called her back within the same day and was unable to make contact at this time, so we left a voicemail and provisionally booked your mother a viewing so when she did call back there was an appointment available to view the property. Following your viewing we were awaiting further instruction from the landlord which took a number of days and within this time you had chased us for an update which we were unable to provide at the time. The landlord instructed us to proceed with a different applicant. We do apologise that your mother was not updated to this affect in a timely manner. Being in the business as you are, I'm sure you will appreciate that with the number of enquiries we receive per property, it is not always possible to update the unsuccessful applicants immediately. We do hope your mother finds the property she is looking for and will be sure to keep you updated accordingly.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 99.00% | £600 | £725 |
Dorset Property
4 West Street, Blandford, Dorset
DT11 7AJ
01258 452444
By : 'Becky'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : DT11
HORRENDOUS. I work within lettings and was assisting my mum relocation to Dorset. Firstly the attitude on the phone when enquiring was plain rude, you could hear them sighing. Busy is good, busy means your salary is being paid. Negotiators make mistakes by making false promises, never say... Read Full Review
By : Katie Starkey
1 Jun 2022Good afternoon Becky, We have carried out a full investigation into this matter and have spoken with the staff in question, within the Blandford Office. Your mother left a voicemail enquiring about ...
By : 'Benn'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DT11
I have rented through Dorset Property with their lettings team since 2013 and have had 2 different properties with them. The team have always been supportive and flexible, very pro-active in ensuring all legal requirements are met, while also very respectful that it is your home, even if you... Read Full Review


By : 'Al'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DT10
We have used Dorset properties for a long time to rent our let cottages and over the last two years since Grace and Katie have been involved the service has never been more efficient. They are a credit to the organisation. We have never let properties so quickly and hassle free with any other... Read Full Review
By : 'Joyce'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : DT11
A lovely bunch of young ladies, helpful and polite. Made renting my flat very easy. Have answered all my questions. Thank... Read Full Review

By : 'Mia'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DT11
Since start of tenancy we have had taps running on full both hot and cold in the downstairs bathroom, took 6 months to get it fixed. The water running down the bedroom wall everytime it rains is still an issue 8 months in the black mould all over the bedroom wall makes it inhabitable so we are... Read Full Review
Fixing issues promptly but as this has not been forthcoming a reduction in the rent as one bedroom is a health hazard.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 6/21/2019, 10:28:00 AM by allAgents