The UK's Largest Customer Review Website for the Property Industry

No Image Available

Dorset Property

5/5, 25 Reviews
50% Recommended

67% letting valuation accuracy

54% letting fee satisfaction

Contact Us
No Description Found
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting67%54.00%£575£1,125
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
31410000006
Address

Dorset Property
12A St Thomas StreetWeymouth, Dorset
DT4 8EW
01305 774800

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:00
  2. 09:00 - 17:00
  3. 09:00 - 17:00
  4. 09:00 - 17:00
  5. 09:00 - 17:00
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • ?Rightmove
  • ?Zoopla
Social Media
Email
Latest Properties

No Property Found

No Property Found
Dorset Property Branches (View All 6)
These clowns deserve zero ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Simon'
Branch : Dorchester, 55 High West Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SP8

15 Dec 2022
People found this helpful2

These clowns deserve zero stars for the appalling way they treated my 63 year old dad. Sending him on a 6 hour round trip, costing him £25 to view an unsuitable property. He enquired about a leasehold property and was told pets were accepted. He specifically requested if this was a ... Read Full Review

Comments (8)Was this helpful?:

By : Mark

15 Dec 2022

Simon, we were disappointed to read your review and apologise for the erroneous information we were given regarding pets, it is not in anyone’s interest for us to arrange a viewing where the...


Rude customer ...

Share On :  FacebookTwitter

1 Star Review

By : 'Elspeth'
Branch : Weymouth, 12A St Thomas Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : DT4

28 Sept 2022
People found this helpful0

Contacted the agency today in regards to an email I had received. I expressed my concerns but you could tell Amanda was not interested and even hung up on me. Very rude and extremely unprofessional..... if you're not enjoying the job and speak to customers the way you do, get another job ... Read Full Review

Comments (0)Was this helpful?:
We have found this agent to ...

Share On :  FacebookTwitter

5 Star Review

By : 'Susan'
Branch : Weymouth, 12A St Thomas Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DT4

10 Jul 2022
People found this helpful0

We have found this agent to be professional and most helpful throughout our dealings. We have had no problems ... Read Full Review

Comments (0)Was this helpful?:
HORRENDOUS. ...

Share On :  FacebookTwitter

1 Star Review

By : 'Becky'
Branch : Blandford, 4 West Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : DT11

31 May 2022
People found this helpful1

HORRENDOUS. I work within lettings and was assisting my mum relocation to Dorset. Firstly the attitude on the phone when enquiring was plain rude, you could hear them sighing. Busy is good, busy means your salary is being paid. Negotiators make mistakes by making false promises, never say ... Read Full Review

Comments (1)Was this helpful?:

By : Katie Starkey

1 Jun 2022

Good afternoon Becky, We have carried out a full investigation into this matter and have spoken with the staff in question, within the Blandford Office. Your mother left a voicemail enquiring about ...


Dreadful company if you want ...

Share On :  FacebookTwitter

1 Star Review

By : 'Rae'
Branch : Wimborne, 4-5 East Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BH21

25 Mar 2022
People found this helpful2

Dreadful company if you want to rent. Surely great if you are a landlord wanting to let. They are on the side of the person paying their fees ie the owner. Expect nothing but hassle if you wish to rent Good Luck ,I know it is difficult at this time, rents are high and owners think they can pick and ... Read Full Review

Comments (1)Was this helpful?:

By : William Boltwood

28 Mar 2022

Dear Rae, Thank you for taking the time to share your experience with us. Having concluded a thorough investigation into this case, we are satisfied that we acted properly and professionally in our...


I have rented through Dorset ...

Share On :  FacebookTwitter

5 Star Review

By : 'Benn'
Branch : Blandford, 4 West Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DT11

1 Feb 2022
People found this helpful0

I have rented through Dorset Property with their lettings team since 2013 and have had 2 different properties with them. The team have always been supportive and flexible, very pro-active in ensuring all legal requirements are met, while also very respectful that it is your home, even if you ... Read Full Review

Comments (0)Was this helpful?:
Outstandingly efficient ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Al'
Branch : Blandford, 4 West Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DT10

26 Aug 2021
People found this helpful0

We have used Dorset properties for a long time to rent our let cottages and over the last two years since Grace and Katie have been involved the service has never been more efficient. They are a credit to the organisation. We have never let properties so quickly and hassle free with any other ... Read Full Review

Comments (0)Was this helpful?:
I have been with Dorset ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Sylvia'
Branch : Sherborne, Long Street
Services : Letting (As a Tenant)
Rent PCM : £925
Would you recommend ? : Yes
Postcode : DT9

31 Jul 2021
People found this helpful0

I have been with Dorset Letting/Sherborne for two years. In that time I’ve had different members of staff looking after me but that said that each one has has always been very kind and helpful. Any problem that I’ve had has been addressed promptly. I’m very pleased ... Read Full Review

Comments (0)Was this helpful?:
A lovely bunch of young ...

Share On :  FacebookTwitter

5 Star Review

By : 'Joyce'
Branch : Blandford, 4 West Street
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : DT11

28 Jun 2021
People found this helpful0

A lovely bunch of young ladies, helpful and polite. Made renting my flat very easy. Have answered all my questions. Thank ... Read Full Review

Comments (0)Was this helpful?:
Do NOT use this ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Brenda'
Branch : Dorchester, 55 High West Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SP7

3 Feb 2020
People found this helpful3

I arranged with Jennifer to view a property and on the day, which was last Tuesday, I arrived with a friend. When “Jennifer” arrived she got out of her car, did not greet us just smiled and did not acknowledge my friend when I introduced her, just a nod. At this point it turned out that “Jennifer” ... Read Full Review

Comments (0)Was this helpful?:
Cowboys ...

Share On :  FacebookTwitter

1 Star Review

By : 'Matt'
Branch : Shaftesbury, 4 The Commons, Bell Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1125
Would you recommend ? : No
Postcode : DT11

12 Oct 2019
People found this helpful1

Firstly, thank you to anyone who posted a negative comment on here, not that I needed to see it as I've seen it for myself and I don't even rent with them! First property we went to view, no one turned up, we drove 40mins and no call or text from anyone letting us know why no one ... Read Full Review

Comments (1)Was this helpful?:

By : Barrie George

5 Dec 2019

Users of such media are free to use inflammatory and misleading and language when listing a complaint. Dorset Property is the antithesis of 'Cowboys'. We pride ourselves on service excellence and ...


With out prejudice.No stars ...

Share On :  FacebookTwitter

1 Star Review

By : 'Irene'
Branch : Shaftesbury, 4 The Commons, Bell Street
Services : Letting (As a Tenant)
Rent PCM : £895
Would you recommend ? : No
Postcode : SP7

18 Sept 2019
People found this helpful1

With out prejudice. No stars warranted. I cannot recommend this rental company. The house was is poor condition when we took it on. Pointed this out to Emily, was told don't worry it will all written down for you. We had broken light bulbs, blown doors on the kitchen units, smoke alarm ... Read Full Review

Comments (1)Was this helpful?:

By : Hannah Goddard

10 Dec 2019

I am so sorry to hear of your bad experience with our office, especially as we have built our reputation over 35 years on the quality of our service. We were also unaware of these issues at the...


Very professional service. ...

Share On :  FacebookTwitter

5 Star Review

By : 'David'
Branch : Shaftesbury, 4 The Commons, Bell Street
Services : Letting (As a Owner)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : SP8

25 Oct 2018
People found this helpful1

I am spending my semi retirement travelling and teaching English in South America and would only be able to do this with the support and help of a very professional agent. I get this support from the Shaftesbury branch of Dorset Properties and especially would single out Rachael Cook without whose ... Read Full Review


Comments on Agent Fees

The fees are a fair reflexion of the work done.

Comments (0)Was this helpful?:
ABSOLUTELY ...

Share On :  FacebookTwitter

1 Star Review

By : 'Disgruntled'
Branch : Wimborne, 4-5 East Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £925
Would you recommend ? : No
Postcode : BH21

31 Aug 2018
People found this helpful1

Can't believe how unprofessional this Wimborne Branch is! We went in to register our requirements etc. received absolutely nothing yet adverts placed online matched our requirements! Called again only to be told our requirements and details weren't on their system! How can a professional ... Read Full Review


Comments on Agent Fees

They get money for a VERY POOR SERVICE

Comments (0)Was this helpful?:
Absolutely ...

Share On :  FacebookTwitter

1 Star Review

By : 'Runa'
Branch : Shaftesbury, 4 The Commons, Bell Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SP8

19 May 2018
People found this helpful6

False advertised features in the property I rented, yes I admit there was an electric shower on the wall as advertised but was not informed it didn't work and would not be fixed. Had a battle for over 10 months to get one rotten cupboard fixed only for it replaced 6-8 weeks before the end of ... Read Full Review


Comments on Agent Fees

Setting up the tenancy agreement was expensive and the credit checks cost were just insulting given anyone can do a credit check for free online. The "check out administration fees" just felt like a slap in the face after a year of sub standard service

Comments (1)Was this helpful?:

By : Hannah Goddard

16 Dec 2019

We do not recognise the property from your description or complaint. Would you be kind enough to confirm your name and the address of the property? We will then be able to investigate the issues you ...


I'm not generally in the ...

Share On :  FacebookTwitter

1 Star Review

By : 'Unhappy1'
Branch : Dorchester, 55 High West Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : DT1

15 Jul 2015
People found this helpful12

I'm not generally in the business of leaving bad reviews but this company really are awful. Firstly, I'd imagine we are some of the best tenants a landlord could hope for. Both professional people while my partner is bordering on ocd when it comes to cleanliness. We rented for almost 2 years and ... Read Full Review

Comments (3)Was this helpful?:

By : Barbara Handcroft

11 Jun 2016

Dorset Lettings as a company is to be avoided at all costs. It is a Franchise and one of its Franchisee's is serving a 32 month prison sentence (BBC website) for fraudulently using £325,000 of...


DO NOT RENT WITH THEM!!!! * ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Tenant'
Branch : Dorchester, 55 High West Street
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : No
Postcode : DT1

4 Jun 2015
People found this helpful9

DO NOT RENT WITH THEM!!!! * Rented with them for just 5 months and it was hell! Immediately after the tenancy started they charged us for one thing after another. Everyone I have spoke to who has rented from them before confirmed they too had been victims of dorset lettings and did not recieve the ... Read Full Review

Comments (0)Was this helpful?:
I instructed them to let out ...

Share On :  FacebookTwitter

1 Star Review

By : 'Flavia'
Branch : Sherborne, Long Street
Services : Letting (As a Owner)
Rent PCM : £575
Would you recommend ? : No
Postcode : DT9

22 Nov 2014
People found this helpful5

I instructed them to let out my cottage, which is very good condition as it was recently renovated. After three weeks that they told me they had been advertising it, since there was no interest I checked on rightmove how they had publicised it only to realise that it wasn't actually listed. When ... Read Full Review


What agent could do to change your mind?

The should have been professional and worked much harder.

Comments (0)Was this helpful?:
Totally unhelpful, ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Unhappy'
Branch : Dorchester, 55 High West Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : DT6

14 May 2014
People found this helpful2

Totally unhelpful, unsupportive, and left us really deflated after renting a property through these agents. We were under the impression that we'd have some backup if there were any disagreements with the landlord, however they made no effort to help us with our concerns, directing us back to ... Read Full Review


What agent could do to change your mind?

Ask about what support they will offer if there are discrepancies in the future. To which they should reply \'we\'d be totally useless\'

Comments (0)Was this helpful?:
Phoned this agent today, to ...

Share On :  FacebookTwitter

1 Star Review

By : 'Carl'
Branch : Dorchester, 55 High West Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : DT4

7 Mar 2014
People found this helpful2

Phoned this agent today, to view a property. The agent didn't introduce themselves, and gave a hostile attitude throughout the call, tried to arrange a viewing, however was told they only work until 4.45pm, when questioned how a professional working person (one of the many intrusive questions ... Read Full Review


What agent could do to change your mind?

Learn some customer service skills, you may well have had some bad tenants, renting your properties but that does mean all tenants will behave this way. Take the massive chip off your shoulder with new customers, luckily there are plenty more agents out there.

Comments (0)Was this helpful?:
1 - 20 of 25 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 6/21/2019, 10:27:11 AM by allAgents

Awards won by Dorset Property

Regional Awards Won by Dorset Property

Individual Branch Awards

Loading...