The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.2/5, 31 Reviews
37% Recommended
100% letting valuation accuracy
73% letting fee satisfaction
By : 'A'
Services : Letting(I am a Tenant)
Rent PCM : £1603
Would you recommend ? : No
Postcode : E1
I cant describe the level of unprofessional atitude some of the employees have. The lack of respect, consideration and professional manners. Since I took up the contract which I was misinformed about the terms and conditions, till their visit for pre moving out marketing
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 73.00% | £550 | £2,600 |
Dexters
Global House, 5 Sandys Row, London, Greater London
E1 7HW
020 7392 9111, 020 7392 9155
By : 'Giuseppe'
Services : Letting (As a Tenant)
Sold price : £2200
Would you recommend ? : No
Postcode : E1
As an individual living in London over 15 years and a verified Local Guide who's battled through the city's relentless rental scene, I believed I knew the lows of letting agencies—but Dexters has redefined rock bottom with their incompetence, contractual violations, and a dismissive attitude that... Read Full Review
By : 'Daorsa'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1
I am Daorsa Aliu and have just recently let one apartment. My agent was Nyshaea Solomon and she made the whole experience amazing and was the main reason that I decided to let the apartment. Her communication skills, level of professionalism, always being in touch with every question that I had... Read Full Review
By : Asma Chuhgtai
20 Jun 2023Dear Daorsa, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma...
By : 'A'
Services : Letting (As a Tenant)
Rent PCM : £1603
Would you recommend ? : No
Postcode : E1
I cant describe the level of unprofessional atitude some of the employees have. The lack of respect, consideration and professional manners. Since I took up the contract which I was misinformed about the terms and conditions, till their visit for pre moving out... Read Full Review
By : 'Josephine'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E1
Bitterly disappointed in Dexters as managing agents of our Shoreditch property. Throughout the 2 year relationship we have felt no support and regularly question what the 17% we pay them is actually for. Our agreement is finally over and we are moving to a more professional operation. Avoid these... Read Full Review
By : Sarah Tranter
22 Jan 2021Dear Josephine, I am sorry to read your comments and have brought this to the attention of the Director of Property Management and we will be in touch. Kind regards, Sarah...
By : 'A'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W1H
Garrie Mayers was an absolute pleasure to deal with - always bright and cheerful, and very responsive to our requirements. Thank... Read Full Review
No fees paid

By : 'Maxime'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E11L
Isaac have been extremely helpful and understanding for our situation, we had a certain budget and some criteria for our flat, he did find directly what we were looking for, all the way through the process, Isaac helped us for all the references but also understood our difficult situation as we... Read Full Review
By : 'Alberto&Rebecca'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1W
Although we didn't end up renting the property advertised we just wanted to say thank you to Nathan Walters as an agent. He was extremely professional, friendly and helpful. He didn't make you feel pressured into the property but was more than happy to answer any questions you had,... Read Full Review
By : Marilyn
6 Jun 2018Dear Alberto and Rebecca, Having read your review, we would like thank you for your feedback about Nathan from our Wapping Office. Our service levels are very important to us, and recognition...


By : 'Parmita'
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : E1
No hot water for the last 7 days...and counting!!! No idea when this basic necessity will be available again!!!bThis is the level of property management services they provide! Absolutely... Read Full Review
By : 'Stell'
Services : Letting (As a Tenant)
Rent PCM : £2600
Would you recommend ? : No
Postcode : EC2A
Shocking customer service from start to finish. I will never use this company again - to let, buy or rent. Offices do not speak to one another and the staff are downright... Read Full Review
Lots of hidden fees
By : Marilyn
15 Aug 2017Dear Stell, I am sorry to read your review. I have been unable to locate your details on our database and would appreciate it therefore if you could please let me have further details. Please ...
By : 'Very'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E28
This agency and in particular the agent have "managed" the property we rented for a year. This was the worst experience we could ever dread of. Not only was the agent incapable of dealing with anything, but she was also plainly lying to us. We have been facing several issues (water leaks, ... Read Full Review
Far too expensive given that we made the job by ourselves and given the numerous emails we had to loose time on
By : Marilyn
26 May 2017Dear Sir/Madam, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me...
By : 'Nisar'
Services : Letting (As a Owner)
Rent PCM : £1993
Would you recommend ? : Yes
Postcode : SW1
Natasha and Carly causer look after my property in London. Very professional and friendly Not much trouble Always quick to respond Nisar Ahmed Tangerine... Read Full Review
By : 'Helen'
Services : Letting (As a Owner)
Rent PCM : £778
Would you recommend ? : No
Postcode : SE28
We have been renting through Thamesview Estates for 12 months and have had to deal with at least half a dozen different people, none of whom talk to each other. There appears to be no centralized database so that every time you contact them, you start the conversation from scratch. We found that... Read Full Review
By : Marilyn
26 May 2015Dear Mrs Denney, I am really sorry to hear that you have been unhappy with the service provided by Thamesview. It is disappointing to hear from an unhappy client and I can assure you that we...
By : 'Pns'
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : E3
I guess that the story with landlord that lives outside of uk is a common story. I wonder if the landlord knows about my problems in his property. I requested to fix the bath tub but after a month and after dealing with 5 different agents nothing happened. Now I'm going to my council just to... Read Full Review
By : Marilyn Plews
22 Dec 2014Hello, I am really sorry to hear that you have been unhappy with the service provided by our Square Mile branch. I am head of Customer Services and I wondered if I could be of any further...
By : 'Esteban'
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : E1
Horrible property managers. Extremely difficult to get hold of them when there is a problem, and then they take ages to fix it (if they do at... Read Full Review
By : Marilyn
11 Nov 2014Hello, I am really sorry to hear that you have been unhappy with the service provided by our Square Mile branch. I am head of Customer Services and I wondered if I could be of any further...


By : 'Robert'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1
I contacted Andrew Jackson in early 2014 to search for an apartment in London. I was then living in South Africa and was unable to view the apartments myself. Andrew provided an excellent service - he frequently called and emailed me with well-selected properties, He stayed in touch during the... Read Full Review
By : Marilyn
22 May 2014Hello, I am head of customer services here at Square Mile and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy...

By : 'PK'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1
They help you to get the property vey fast. However, the agency and other fees is quite expensive if compare with the other... Read Full Review
By : Marilyn
19 May 2014Hello, I am head of customer services here at Square Mile and I just wanted to say thank you for your kind comments about the service you received. Your points raised have been noted and I can ...

By : 'Paul'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1
Great experience with Square Mile. Andrew listened to my needs and did everything he could to accomodate them. He kept me updated daily and seemed generally concerned that I was happy in my new flat. At the end of the day I was happy and overall the experience with Square Mile was a pleasant... Read Full Review
By : Marilyn
16 May 2014Hello, I am head of customer services here at Square Miles and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy...
By : 'Transparency,'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E1
Very quick to find tenants for the flat and good a providing advice on the price setting. He understood the situation of the flat from the beginning and found the best way to find Tenants very quickly. Reliable answering any questions or clarifications on the renting... Read Full Review
By : Marilyn
16 May 2014Hello, I am head of customer services here at Square Miles and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy...
By : 'NPanapoulou'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N1
Thank you!! I found a great flat through this agency and had a really good experience with them. I found exactly what I was looking for. Thank... Read Full Review
By : Marilyn
14 May 2014Hello, I am head of customer services here at Square Mile and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy...
By : 'rcleaton'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E2
Beyond one of the worst estate agents I have ever used! On moving into the rented property it was full of the previous tenants rubbish (old t-shirts, a tennis racket, a broken TV, it goes on..) We were then unconvincingly told by Square Mile that they contacted the landlord and refused to pick... Read Full Review
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