Initially we had a great experience with Fry and Kent, however the last year things have absolutely fallen apart. We pay £1450 a month in rent and yet in every transaction I am spoken to like a child. Any time we need work done it's a huge stress, the job is done reluctantly, the communication is ... Read Full Review

Extremely positive experience for us with Fry & Kent and all their staff. Very helpful at all times and never too much trouble for them. Would definitely recommend... Read Full Review

Always had a super quick and proactive experience with Fry and Kent. Always so attentive and supportive of any enquiry, both big and... Read Full Review

I want to give 0 stars. The staff in the Southsea office are so incredibly rude. When you make a complaint about the poor telephone manor the response is "Oh for god sake". I have never come across such a ride company. They give estate agents a bad name. I would never buy or sell a... Read Full Review

Horrendous - repeatedly sent people into the property with no warning, major building work undertaken, lied to us about a parking space and tried to rinse every penny out of the deposit when leaving with no good reason. Staff don't have the capacity or can't be bothered to do their... Read Full Review

Advise to stay away from Fry and Kent at all costs, especially if students. Just like every other letting agent in the area they are here to make as much money off of you as possible with abhorrent service. The staff are all smiles and help until the moment you have paid your hefty deposit at which ... Read Full Review

As both a landlord and tenant I know what good service looks like and this isn't it!! Appauling standards once you've paid your healthy deposit for references. A few choice examples: waiting ages for serious maintenance issues, (no washing machine for weeks, no heating in only... Read Full Review

Absolutely appalling service received as a tenant. Weeks, sometimes months, before action is taken on anything reported and very often a straight forward 'it's not our problem, so sort it out yourself'. I currently am without a cooker, without a gas fire, have damp in my kitchen and... Read Full Review

Not happy with the treatment I have received at this branch. When I applied I was in a difficult situation between homes and required a swift process. As it turns out the staff were most unhelpful, contact was through email only and we had to keep phoning to chase them. Items which could have been... Read Full Review

Lettings office in Marmion Road, Staff here are one step ahead and honesty a must Chap called Trevor extremley... Read Full Review