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Portsmouth, PO5

2.6/5, 9 Reviews
33% Recommended

100% sales valuation accuracy

0% letting valuation accuracy

100% sales fee satisfaction

50% letting fee satisfaction

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"HORRENDOUS..."

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1 Star Review

By : 'Chantalle Puttnam'
Services :
Rent PCM : £850
Would you recommend ? : No
Postcode : PO4

31 Jan 2022
People found this helpful0

These guys are honestly one of the worst estate agents. I cannot wait to get out of my contract! They NEVER respond to anything and they even sent me a fake gas certificate...something I will be taking further.

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By : Director

31 Jan 2022

This review is wholly inaccurate and without any grounds.

By : Chantalle Puttnam

2 Feb 2022

Either the certificate is fake or you entered the property unlawfully. Please find documentation attached. I find it embarrassing that you haven't even contacted me about this.


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£210,000£210,000
Lettings0%50%£850£850
Address

Fry & Kent Estate Agents
7-9 Stanley StreetPortsmouth, Hampshire
PO5 2DS
023 9281 5221

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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  • ?Move With Us
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Fry & Kent Estate Agents Branches (View All 6)
HORRENDOUS ...

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1 Star Review

By : 'Chantalle'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : PO4

31 Jan 2022
People found this helpful0

These guys are honestly one of the worst estate agents. I cannot wait to get out of my contract! They NEVER respond to anything and they even sent me a fake gas certificate...something I will be taking... Read Full Review

Comments (2)Was this helpful?:

By : Director

31 Jan 2022

This review is wholly inaccurate and without any...

Little effort , encouraged ...

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1 Star Review

By : 'Jason'
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : No
Postcode : PO5

8 Jun 2021
People found this helpful0

Little effort , encouraged low offers .Poor communication dismal sales chasing , Own favourite solicitor asked for a 5k reduction as that what the previous client was paying who had different... Read Full Review

Comments (1)Was this helpful?:

By : Director

27 Feb 2024

We have never acted for you in selling a...

Horrendous Estate Agents, ...

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1 Star Review

By : 'Tamla'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : PO4

15 Sept 2020
People found this helpful1

Horrendous Estate Agents, avoid at all cost! Consistently poor service, rude staff and the worst 18 months of my life in a property completely below par. The oven was awful, mould built up due to blown windows, the house was unbearable in winter due to how cold the house was and overall just poor ... Read Full Review

Comments (0)Was this helpful?:
Stay away!! The worst ...

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1 Star Review

By : 'F&K'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO5

28 Mar 2014
People found this helpful1

Stay away!! The worst customer service in the world. Rude, unprofessional. Patronising. Disgusting attitude. Incompetent. Slow. Avoid at your peril. Utter bunch of... Read Full Review

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I rent from this agency, they ...

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2 Star Review

By : 'Dishonest'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO5

11 Mar 2014
People found this helpful0

I rent from this agency, they told me a contract renewal was £20 when I moved in. A year later they then asked for £50 for a contract renewal, I signed all the paperwork and went to pay the £50 to find that they actually hid the VAT so I had to pay £60. Another hidden price hike! After all... Read Full Review

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We have used Fry & Kent ...

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5 Star Review
UserName

By : 'The'
Services : Sales( As a Vendor )
Would you recommend ? : Yes

15 Nov 2012
People found this helpful0

We have used Fry & Kent to sell our last two homes, the purchase of two properties and used their letting department on another property over the period of at least 12 years. We can say, that in all our experiences across many departments over this time, we have continually been pleased with... Read Full Review

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We approached Fry & Kent ...

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5 Star Review
UserName

By : 'Carl'
Services : Sales( As a Vendor )
Would you recommend ? : Yes

10 Nov 2012
People found this helpful0

We approached Fry & Kent because of previous experience with management staff (very positive) and their apparent understanding of our needs in a widely reported difficult property market. Having agreed terms, we left the keys with them and hoped for the best! Tricia became the regular point of ... Read Full Review

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The office was open and ...

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5 Star Review
UserName

UserName

By : 'Hils'
Services : Sales( As a Vendor )
Would you recommend ? : Yes

10 Nov 2012
People found this helpful0

The office was open and welcoming - good for potential buyers. They were efficient and pleasant during all communications. Whenever I phoned an alternative member of their staff - they had up to date information on file and could deal with my queries. The sale happened ver quickly (within less than ... Read Full Review

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I chose this agent only ...

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2 Star Review

By : 'Atsuko'
Services : Sales( As a Vendor )
Would you recommend ? : No

7 Aug 2012
People found this helpful0

I chose this agent only because they were selling more properties than others in my post cord area. And yes, it was the only merit. The offer that I agreed came in shortly after they put the adverts on the Right Move and other sites. But they did absolute minimal to sell my house.(no sale sign... Read Full Review


What agent could do to change your mind?

They could have allocated me one friendly knowlegible person for a point of contact to take me through the whole process. Human touch could cover multitude of imperfections.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Fry & Kent Estate Agents, Portsmouth PO5 2DS