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The UK's Largest Customer Review Website for the Property Industry

2.6/5, 9 Reviews
33% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
By : 'Tamla'
Services :
Rent PCM : £850
Would you recommend ? : No
Postcode : PO4
Horrendous Estate Agents, avoid at all cost! Consistently poor service, rude staff and the worst 18 months of my life in a property completely below par. The oven was awful, mould built up due to blown windows, the house was unbearable in winter due to how cold the house was and overall just poor standards. Since moving out we are now being charged for cleaning costs which considering the house was filthy when we moved in was laughable, and I had to spend 2 days to clean the house myself. Avoid, Avoid, Avoid!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £210,000 | £210,000 |
| Lettings | 0% | 50% | £850 | £850 |
Fry & Kent Estate Agents
7-9 Stanley Street, Portsmouth, Hampshire
PO5 2DS
023 9281 5221
By : 'Chantalle'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : PO4
These guys are honestly one of the worst estate agents. I cannot wait to get out of my contract! They NEVER respond to anything and they even sent me a fake gas certificate...something I will be taking... Read Full Review
By : Director
31 Jan 2022This review is wholly inaccurate and without any...
By : 'Jason'
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : No
Postcode : PO5
Little effort , encouraged low offers .Poor communication dismal sales chasing , Own favourite solicitor asked for a 5k reduction as that what the previous client was paying who had different... Read Full Review
By : Director
27 Feb 2024We have never acted for you in selling a...
By : 'Tamla'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : PO4
Horrendous Estate Agents, avoid at all cost! Consistently poor service, rude staff and the worst 18 months of my life in a property completely below par. The oven was awful, mould built up due to blown windows, the house was unbearable in winter due to how cold the house was and overall just poor ... Read Full Review
By : 'F&K'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO5
Stay away!! The worst customer service in the world. Rude, unprofessional. Patronising. Disgusting attitude. Incompetent. Slow. Avoid at your peril. Utter bunch of... Read Full Review
By : 'Dishonest'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO5
I rent from this agency, they told me a contract renewal was £20 when I moved in. A year later they then asked for £50 for a contract renewal, I signed all the paperwork and went to pay the £50 to find that they actually hid the VAT so I had to pay £60. Another hidden price hike! After all... Read Full Review

By : 'The'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
We have used Fry & Kent to sell our last two homes, the purchase of two properties and used their letting department on another property over the period of at least 12 years. We can say, that in all our experiences across many departments over this time, we have continually been pleased with... Read Full Review

By : 'Carl'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
We approached Fry & Kent because of previous experience with management staff (very positive) and their apparent understanding of our needs in a widely reported difficult property market. Having agreed terms, we left the keys with them and hoped for the best! Tricia became the regular point of ... Read Full Review


By : 'Hils'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
The office was open and welcoming - good for potential buyers. They were efficient and pleasant during all communications. Whenever I phoned an alternative member of their staff - they had up to date information on file and could deal with my queries. The sale happened ver quickly (within less than ... Read Full Review
By : 'Atsuko'
Services : Sales( As a Vendor )
Would you recommend ? : No
I chose this agent only because they were selling more properties than others in my post cord area. And yes, it was the only merit. The offer that I agreed came in shortly after they put the adverts on the Right Move and other sites. But they did absolute minimal to sell my house.(no sale sign... Read Full Review
They could have allocated me one friendly knowlegible person for a point of contact to take me through the whole process. Human touch could cover multitude of imperfections.
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