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Only 1 Properties

3.3/5, 7 Reviews
57% Recommended

100% letting valuation accuracy

60% letting fee satisfaction

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"WARNING!!! - NEVER USE THIS..."

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1 Star Review

By : 'Sharon Laird'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : FK2

16 Jan 2022
People found this helpful2

WARNING!!! - NEVER USE THIS AGENCY!! This agency would rather protect a landlords 'holiday' than the health and wellbeing of a tenant. They are still renting out a property that has been deemed substandard by the council last year. The landlord has refused to fix the exposed brick that is causing serious damp to the property. The agency is refusing to call the landlord to sort this issue out urgently. The problem has been going on so long now that the other flats are now experiencing this same damp issue as a result. The male in charge of this agency is horrible and abusive on the phone. The law states that a letting agency has the responsibility of ensuring that repairs are carried out in a timely manner but this agency don't want to take any action. This has been ongoing for over 2 years. Picture attached for reference of the repair that needs to be carried out urgently. This agency should be shut down. Someone is going to take really unwell as a result of this agencies negligence.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting100%60.00%£375£525
    Review Statistics
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    Address

    Only 1 Properties
    28 Newmarket StreetFalkirk, Stirlingshire
    FK1 1JQ
    01324 552979

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:00 - 17:30
    2. 09:00 - 17:30
    3. 09:00 - 17:30
    4. 09:00 - 17:30
    5. 09:00 - 17:30
    6. Closed
    7. Closed
    Services offered
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    • Lettings
    • Block Management
    • Surveys
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    I have rented from Only 1 ...

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    5 Star Review
    UserName

    By : 'Janice'
    Branch : Larbert, 28 Newmarket Street
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : FK2

    23 Aug 2022
    People found this helpful0

    I have rented from Only 1 Properties for over 5 years and find them very professional. Any queries we have have been dealt with in a timely manner and staff are always really friendly and helpful. Andrew has been great! Would recommend this agency to ... Read Full Review

    Comments (0)Was this helpful?:
    WARNING!!! - NEVER USE THIS ...

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    1 Star Review

    By : 'Sharon'
    Branch : Larbert, 28 Newmarket Street
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : FK2

    16 Jan 2022
    People found this helpful2

    WARNING!!! - NEVER USE THIS AGENCY!! This agency would rather protect a landlords 'holiday' than the health and wellbeing of a tenant. They are still renting out a property that has been deemed substandard by the council last year. The landlord has refused to fix the exposed brick ... Read Full Review


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    Comments (0)Was this helpful?:
    Excellent company with ...

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    5 Star Review

    By : 'Stephen'
    Branch : Larbert, 28 Newmarket Street
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : FK5

    10 Aug 2021
    People found this helpful0

    Excellent company with helpful and friendly staff. Would recommend them to everyone. I have been renting from them for over 8 years now and wouldn't rent with anyone else. Any issues I have had have been sorted quickly and efficiently and I really cannot fault ... Read Full Review

    Comments (0)Was this helpful?:
    They don't even deserve ...

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    1 Star Review

    By : 'Gary'
    Branch : Larbert, 28 Newmarket Street
    Services : Letting (As a Tenant)
    Rent PCM : £375
    Would you recommend ? : No
    Postcode : FK13

    17 Jan 2021
    People found this helpful0

    They don't even deserve that sole star. From the very start - LIES LIES LIES. "We'll get this fixed"..."That straightened"... They did nothing. I had the cheek to ask for a cupboard door (which, like the whole kitchen is rotting) - They wouldn't spend the ... Read Full Review

    Comments (0)Was this helpful?:
    Absoluty ...

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    1 Star Review
    UserName

    UserName

    By : 'Andy'
    Branch : Larbert, 28 Newmarket Street
    Services : Letting (As a Tenant)
    Rent PCM : £525
    Would you recommend ? : No
    Postcode : EH52

    25 Mar 2020
    People found this helpful0

    Run fast and don't stop or this lot will it you and your children's lives ta risk, unregistered gas inspectors, shody properties and horrible management who threaten to evict you if you even think about complaining, don't worry though, Caralyn will tell you what you want to hear ... Read Full Review

    Comments (1)Was this helpful?:

    By : Darren

    22 Jun 2022

    Absolute cowboys who waited till I called environmental health about the rat infestation before they called or answered my calls, only to try and bully and begin harassing me on the phone. Give them...


    Professional and ...

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    5 Star Review
    UserName

    UserName

    By : 'Bellinda'
    Branch : Larbert, 28 Newmarket Street
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : FK5

    19 May 2018
    People found this helpful1

    I have been a tenant with this company for over 4 years and have had nothing but good experiences with them my boiler recently wasn't working and they had a contractor out to my property immediately and had it fixed within two days of me reporting the problem!! Always helpful staff and kind on ... Read Full Review


    Comments on Agent Fees

    Have had no fees but would defo recommend to anyone that is looking for a reliable friendly agent!

    Comments (0)Was this helpful?:
    Excellent! ...

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    5 Star Review

    By : 'Excellent'
    Branch : Larbert, 28 Newmarket Street
    Services : Letting (As a Owner)
    Would you recommend ? : Yes
    Postcode : FK1

    10 May 2018
    People found this helpful1

    Great Agent! professional & friendly staff with really competitive prices.We have been renting property with Only 1 and are very impressed with their efficiency. Repairs that were reported by our tenants have been resolved quickly. We have been informed beforehand and costs have been ... Read Full Review

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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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