Horrible experience. Landlord does not pay the energy bill, it falls on my name . I've contacted the agency for the past 6 months, however nothing has been done. (Constantly getting calls and mails from SPARK). No communication at all. Decent house, terrible agency + landlord . I would strongly ... Read Full Review

AVOID AT ALL COSTS! If you want a lettings agency which is unorganised, avoids communication, demands last minute surprise documentation, lies to its customers (in writing), breaches it's own tenancy contract and BREAKS THE LAW, then AJR / The Student Lettings Company is the way to go. I've... Read Full Review

Very poor agents. As university students finding and then renting a house is a completely new concept, we had hoped that AJR would help us at least a little bit. But apart from being very keen to get our original deposit money we heard barely anything from them! After numerous phone calls and... Read Full Review

THIS IS BOLLOCKS MARK, had loads of problems that were not sorted out. Poor service all round and mainly unhelpful... Read Full Review

Extremely unprofessional from start to finish. Threatened court action in my name due to AJR failing to pay our all-inclusive bills, affecting my personal credit rating. Countless faults within the property that were not fixed, an example being that I didn't have any source of light in my bedroom... Read Full Review

We took on this house from friends who lived in it before us and for some reason Aidan J Reed took this as a chance to not fulfil part of their contract. The contract clearly states that the house to be cleared off rubbish before move in but when I arrived on the 1st of July there was an entire... Read Full Review

Awful, incompetent and unprofessional company. Staff are useless and lazy. Avoid at all costs- use the likes of EcoCare or Andrew... Read Full Review

You couldn't get a worse estate agent if you tried. They aren't fit to run a stall at a car boot sale let alone an estate agents. NO ONE I know that has rented a house with AJR has had a good experience. From unjustly stealing deposit money and breaking the contract to being the most unorganised... Read Full Review

They are a joke of a company, failed to pay our bills on an inclusive rent causing debt collectors to arrive. Failed to protect our deposits like we were promised. Left us with out a boilers for two weeks. Dont know any of my friends using them that havent been treated poorly. Please dont use them, ... Read Full Review

We stayed in this flat as students and it had many problems. This on its one didn't bother us too much, but the fact that AJR will just continually ignore you until you stop chasing things up is infuriating. We lived with a leaking shower for the whole year because they constantly just... Read Full Review

AJR Student Lets insist that they are positioned in the market as 'Loughborough's premier student lettings agency', but from my experiences as a tenant I am led to believe that this is far from the truth. Quite simply, I had a terrible experience letting a student house with AJR and... Read Full Review

Nick Hall in one word "superb" throughout a very stressful and difficult sale/purchase Nick took the lead to ensure that everything was completed on time. He went the extra mile doing things that our useless solicitor should if been doing. He was calm and professional throughout and... Read Full Review

Absolutely awful service by the estate agents. The house was filthy when we moved in and no recompense was made for that, even though they had paid £200 for a company to come and clean which they obviously hadn't done. Broken fences and walls and several incidents with the police elicited no... Read Full Review

Just the right balance of professional and individual service offered. We sold our house within 2 weeks of it going onto the market and we also got the asking price! A big thanks and very well done Aidan Reed - especially Nick Parker and Richard... Read Full Review

We had a very positive experience with Aidan J Reed. They let our property extremely quickly and efficiently and with a rent price we were happy with. They were also very helpful when we needed a plumber sending out to our property. Ryan quickly solved the issue and the plumber got the job done... Read Full Review

Aiden J Reed are a very professional and thorough company. They think about the customer well, providing that they get the best possible accommodation suited to them and their needs. They are efficient in their work process, and deal with any queries quickly. Their staff members are friendly and... Read Full Review

My student let property has been fully managed by Aidan J Reed for over 3 years. I am satisfied with their rental management services they are providing and happy to continue using them as my agent. They handle all aspects of the rental efficiently, I am particularly pleased that they have been... Read Full Review

Agent had good knowledge on most details / questions asked about the property. Anything he was unable to answer, he found out and got back to us on. Agent was very helpful with contact as all tenants were not in loughborough when going through the application... Read Full Review

I was impressed with the choice of houses that we were shown- exactly what we were looking for and in the perfect area! I was surprised to see the variety and number of properties AJReed had to offer. Answered all questions we had and liaised with the Landlords about summer rent etc. Efficient... Read Full Review

Very friendly and helpful in finding what was best available for our needs and requests. Showed various properties within our price range, giving a good insight into the different properties available.Viewings were professional and well shown, covering everything we needed to know. Was able to... Read Full Review