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Docklands, London E14
4/5, 69 Reviews
77% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
88% sales fee satisfaction
88% letting fee satisfaction
Holland Properties was established in 1998 with the aim to provide a property service that was professional yet personable and exceeded the expectations of landlords and tenants alike.
We are an Asset Management Company specializing in Residential Sales along with Property Lettings & Management, dealing with a wi
de range of properties within the M25.
"Awful company to do any..."
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1 Star Review
By : 'GM'
Services :
Rent PCM : £2100
Would you recommend ? : No
Postcode : E14
14 Sept 2021
People found this helpful8
Awful company to do any business with. I lived in a property they managed for 8.5 years, never once late with rent and looked after the place well, which as a landlord myself I know how that's actually something of a rarity these days, this despite the fact that the landlord applied for (and was granted) a demolition order on my home 3 years ago so that they could redevelop the plot and build more houses without even notifying me - I found out when the order was posted to the lamppost outside the house that they were planning to knock down the house I had been living in for 5 years. Fortunately the down-turn in the London property market meant their greed didn't end up progressing into action as nobody wanted to pay the ridiculous value they placed on the plot. Through that whole time both they and the landlord refused to do a single piece of maintenance unless something was actually broken (a washing machine and a few fence panels were the only things they finally after much complaining accepted were their responsibility). They didn't service or maintain any of the appliances even though the boiler was barely working for the last 5 years, never contributed to any redecorating or renovations, and then had the audacity to complain about the level of wear and tear when I moved out; they tried to make me pay for professionally cleaning of the (by now 9 year old) carpets because they had a little dog hair left after cleaning the place from top to bottom, even though at that age they would clearly need to be replaced before anyone else could rent the place. They also tried to make me pay an extra 2 months rent because they had inserted a badly written clause in the contract at renewal which they claimed meant that a '6 month break clause' meant that I could only give (2-months) notice at 6 months, making it actually an 8-month break clause. I refused of course and under-paid the rent for the last 5 weeks of the tenancy (equal to the value of the deposit) because I had absolutely no trust that they would return it, and after the request to clean the carpets I believe I was right to do so - they are unscrupulous and would definitely have kept my deposit if I hadn't taken action to protect myself. After paying in total over £200,000 in rent over the period I didn't even get a 'thank you', 'good luck with your new place' or 'sorry you're leaving' - as always they were sullen, unprofessional and argumentative. I finally had to just walk out after handing over the keys - they were unpleasant to the end. I can't tell you how happy I was that lockdowns are finally over and I can finally move away and hopefully never hear from this dreadful company again. I can't stress enough how much I recommend you stay away from this bunch of cowboys. If anyone wants to hear the terrible details of how they treat tenants feel free to send me a message.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 88% | £190,000 | £730,000 |
| Lettings | 100% | 88% | £685 | £2,350 |
Areas covered
- DA9
- E1
- E14
- E16
- E3
- IG1
- N8
- SE1
- SE14
- SE16
- SE8
Address
Holland Properties Ltd
429 Westferry Road, London, Greater London
E14 3AN
02075385554
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Latest Properties
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Holland Properties Ltd Branches (View All 2)
Anisa Choudhury and Holland ...
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1 Star Review
By : 'Avoid'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1
5 Dec 2023
People found this helpful0
Anisa Choudhury and Holland Properties - AVOID Problems since the start of the tenancy - they promised to fix but nothing has happened Withheld deposit even though it has been past the deadline to return deposit As I am sure you will have read previous reviews, please AVOID using Holland... Read Full Review
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‼️ WANT PEACE OF MIND? STAY ...
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1 Star Review
By : 'D.Gombos'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : DA9
27 Aug 2023
People found this helpful2
Hello. ‼️ WANT PEACE OF MIND? STAY AWAY.‼️ Although I informed this agency for any problem, they want to withhold my deposit. I have all the evidence with pictures, videos, emails, all up to date. They blame me for stopping the money, but the apartment was flooded by the upstairs neighbor.... Read Full Review
Attached Files
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We have been tenants of this ...
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5 Star Review
By : 'Blair'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE10
4 Aug 2023
People found this helpful0
We have been tenants of this magnificent riverside property since May 2021 and our overall experience with Holland has never fallen below 100%. They have been super attentive to all our needs and a special mention needs to be made to Jorge, Suzanna and more recently, our end of tenancy advisor,... Read Full Review
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We have been tenants of this ...
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5 Star Review
By : 'Blair'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE10
4 Aug 2023
People found this helpful0
We have been tenants of this magnificent riverside property since May 2021 and our overall experience with Holland has never fallen below 100%. They have been super attentive to all our needs and a special mention needs to be made to Jorge, Suzanna and more recently, our end of tenancy advisor,... Read Full Review
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Update 2023 I am changing my ...
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2 Star Review
By : 'DrMP'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E14
4 Aug 2023
People found this helpful1
Update 2023 I am changing my review from excellent to poor. Excellent applied to the old management of Holland Properties. Poor applies to the new management. We have been long term tenants; since the new management took over we face delays in priority maintenance (my elderly/disabled... Read Full Review
Comments on Agent Fees
I do not know
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Potentially expensive ...
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1 Star Review
By : 'Maria'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : No
Postcode : DA1
19 Dec 2022
People found this helpful17
Apart from other reservations, as a landlord I decided not to take things further with this company when I discovered that there was a clause in their terms and conditions which stated that: "Upon termination of the Management services, the parties acknowledge and agree that the Premises... Read Full Review
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By : Allen
24 Feb 2023Had to read that three times to make sure that I had got it right. Astonishing! Thanks for the...
Susanna and the team at ...
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5 Star Review
By : 'Peter'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SE10
3 Aug 2022
People found this helpful0
Susanna and the team at Holland consistently deliver first class service in managing my properties. Always readily available and prompt in handling... Read Full Review
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Thank you, Susana and the ...
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5 Star Review
By : 'Finley'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E14
30 Apr 2022
People found this helpful0
Thank you, Susana and the team at Holland Properties. I was having problems with my previous management agency until I found Holland. Definitely giving my other properties for them to manage. Thank you, for the brilliant work getting the old problems sorted for... Read Full Review
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We had our rental property ...
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1 Star Review
By : 'Peter'
Services : Letting( As a Owner )
Rent PCM : £885
Would you recommend ? : No
Postcode : RM16
23 Mar 2022
People found this helpful23
We had our rental property managed by Holland Properties since we purchased it in 2008, and we received a good standard of service and communication. A complete senior management change was instigated in summer 2021 and almost all the original staff left the business within a couple of months. From ... Read Full Review
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By : Barry
5 Aug 2022Your first paragraph reflects our experience to the letter. Too much to recount at this time. We’re also taking our business...
Simply the worst estate agent ...
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1 Star Review
By : 'George'
Services : Letting( As a Tenant )
Rent PCM : £2350
Would you recommend ? : No
Postcode : E14
14 Feb 2022
People found this helpful13
Simply the worst estate agent I've ever dealt with: a) They had agreed to remove a pointless cupboard in the living room and then failed to do so, preventing me moving in properly due to the amount of space taken up. They then failed repeatedly to respond to calls or email until I... Read Full Review
Comments (1)Was this helpful?:
By : Carl
26 Nov 2022Reflects my experience. Work not carried out, lies, evasion, deception. High staff turnover (why, I wonder?), calls not returned. Avoid any property managed by these...
Had a terrible check out ...
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2 Star Review
By : 'Linda'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : RM16
12 Oct 2021
People found this helpful8
Had a terrible check out experience with this , initially at the start of our tenancy the company was okay. They were very helpful in the beginning. But during our tenancy standards seemed to have slipped, firstly it took forever for repairs, the flat we were in had faulty electrics I think as the... Read Full Review
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My entire move and moving in ...
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5 Star Review
By : 'Cheryll'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW16
6 Oct 2021
People found this helpful0
My entire move and moving in experience with Holland Properties was professional and easy, From viewing the property to getting the keys. Questions were answered straight away and everyone was helpful and friendly. Regards... Read Full Review
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We were in contact with ...
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5 Star Review
By : 'Marty'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
6 Oct 2021
People found this helpful0
We were in contact with Tierney, who was very helpful with the moving in process. Really smooth move-in and any questions we had were promptly answered. Would absolutely... Read Full Review
Comments (0)Was this helpful?:
Awful company to do any ...
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1 Star Review
By : 'GM'
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : No
Postcode : E14
14 Sept 2021
People found this helpful8
Awful company to do any business with. I lived in a property they managed for 8.5 years, never once late with rent and looked after the place well, which as a landlord myself I know how that's actually something of a rarity these days, this despite the fact that the landlord applied for... Read Full Review
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Vincenzo was very helpful in ...
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5 Star Review
By : 'Ivan'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : E14
23 Jul 2021
People found this helpful0
Vincenzo was very helpful in finding a suitable property for my needs. He is always responsive and proactive whenever I have an issue I need help with. What I am particularly impressed with is his response speed. He may be busy with viewings but he always finds time to answer my... Read Full Review
Comments (1)Was this helpful?:
By : Vincenzo
2 Aug 2021Hi Ivan, thank you very much for your words. it was a pleasue to help you. I wish you all the...
Holland Properties is the ...
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5 Star Review
By : 'Stacey'
Services : Letting( Property Management )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : RM17
6 May 2021
People found this helpful0
Holland Properties is the regions number one property management company in the UK. I have been a long term customer for over 15 years as the team are very professional and have always been extremely helpful. I have always felt they represent my best interests and for this I am very grateful for... Read Full Review
Comments (1)Was this helpful?:
By : selina westerman
6 May 2021Thank you so much Stacey, we are pleased that you are happy with our service and we have enjoyed working with you for the past 15...
Excellent agency, I got along ...
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5 Star Review
By : 'Libero'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
26 Jan 2021
People found this helpful0
Excellent agency, I got along very well with them. They are helpful and very professional. The apartment the agent showed me is very nice, there were no false promises or omitted... Read Full Review
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The service Nick has provided ...
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5 Star Review
By : 'Steve'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : DA9
18 Jan 2021
People found this helpful0
The service Nick has provided has been excellent. He has always responded promptly and has always been on time with every viewing. All questions have also been answered in a timely... Read Full Review
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Professional and ...
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5 Star Review
By : 'Eugene'
Services : Letting( As a Owner )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : E14
15 Jan 2021
People found this helpful0
After carefully discussing my letting requirements with three firms, I selected Holland Properties. A decision I have not regretted. The whole team at Holland Properties has been extremely helpful. From the initial consultation with Nick outlining the steps to letting, to Tierney hosting... Read Full Review
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Reasonably priced fee ...
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5 Star Review
By : 'Steven'
Services : Letting( Property Management )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : E14
15 Jan 2021
People found this helpful0
Reasonably priced fee structure Limited charging for incidentals compared to other local agents. riendly staff, will respond to my requests or those of the tenant promptly and arrange services very... Read Full Review
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