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The UK's Largest Customer Review Website for the Property Industry

4/5, 69 Reviews
77% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
88% sales fee satisfaction
88% letting fee satisfaction
By : 'DrMP'
Services :
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E14
Update 2023 I am changing my review from excellent to poor. Excellent applied to the old management of Holland Properties. Poor applies to the new management. We have been long term tenants; since the new management took over we face delays in priority maintenance (my elderly/disabled mother was left without central heating between Nov22 and Feb23) while we still wait for a lock to be fitted for more than one year now. Most importantly, recently, they accused my mother for being in arrears for not paying the rent increase without the proper paperwork in place (june 23); while the last two months I received emails and phone calls to say we are in arrears when we are NOT, they just cannot check with their accounts team and they are accusing tenants just like this. Earlier today, I was told If I do not send them a printscreen of the paid rent they will notify the landlord we are in arrears, when I explained that the rent is paid as always for the last 6 years ON TIME. I will not interrupt my work because they do not know how to do theirs, Ridiculous. Avoid. Past review below this line_____ Stephanie Lacey of the Docklands office was helpful, precise and prompt in the renewal of the contract. Happy with both Holland properties offices.
I do not know
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 88% | £190,000 | £730,000 |
| Lettings | 100% | 88% | £685 | £2,350 |
Holland Properties Ltd
429 Westferry Road, London, Greater London
E14 3AN
02075385554
By : 'Avoid'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1
Anisa Choudhury and Holland Properties - AVOID Problems since the start of the tenancy - they promised to fix but nothing has happened Withheld deposit even though it has been past the deadline to return deposit As I am sure you will have read previous reviews, please AVOID using Holland... Read Full Review
By : 'D.Gombos'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : DA9
Hello. ‼️ WANT PEACE OF MIND? STAY AWAY.‼️ Although I informed this agency for any problem, they want to withhold my deposit. I have all the evidence with pictures, videos, emails, all up to date. They blame me for stopping the money, but the apartment was flooded by the upstairs neighbor.... Read Full Review

By : 'Blair'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE10
We have been tenants of this magnificent riverside property since May 2021 and our overall experience with Holland has never fallen below 100%. They have been super attentive to all our needs and a special mention needs to be made to Jorge, Suzanna and more recently, our end of tenancy advisor,... Read Full Review

By : 'Blair'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE10
We have been tenants of this magnificent riverside property since May 2021 and our overall experience with Holland has never fallen below 100%. They have been super attentive to all our needs and a special mention needs to be made to Jorge, Suzanna and more recently, our end of tenancy advisor,... Read Full Review
By : 'DrMP'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E14
Update 2023 I am changing my review from excellent to poor. Excellent applied to the old management of Holland Properties. Poor applies to the new management. We have been long term tenants; since the new management took over we face delays in priority maintenance (my elderly/disabled... Read Full Review
I do not know
By : 'Maria'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : No
Postcode : DA1
Apart from other reservations, as a landlord I decided not to take things further with this company when I discovered that there was a clause in their terms and conditions which stated that: "Upon termination of the Management services, the parties acknowledge and agree that the Premises... Read Full Review
By : Allen
24 Feb 2023Had to read that three times to make sure that I had got it right. Astonishing! Thanks for the...

By : 'Peter'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SE10
Susanna and the team at Holland consistently deliver first class service in managing my properties. Always readily available and prompt in handling... Read Full Review

By : 'Finley'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E14
Thank you, Susana and the team at Holland Properties. I was having problems with my previous management agency until I found Holland. Definitely giving my other properties for them to manage. Thank you, for the brilliant work getting the old problems sorted for... Read Full Review
By : 'Peter'
Services : Letting( As a Owner )
Rent PCM : £885
Would you recommend ? : No
Postcode : RM16
We had our rental property managed by Holland Properties since we purchased it in 2008, and we received a good standard of service and communication. A complete senior management change was instigated in summer 2021 and almost all the original staff left the business within a couple of months. From ... Read Full Review
By : Barry
5 Aug 2022Your first paragraph reflects our experience to the letter. Too much to recount at this time. We’re also taking our business...
By : 'George'
Services : Letting( As a Tenant )
Rent PCM : £2350
Would you recommend ? : No
Postcode : E14
Simply the worst estate agent I've ever dealt with: a) They had agreed to remove a pointless cupboard in the living room and then failed to do so, preventing me moving in properly due to the amount of space taken up. They then failed repeatedly to respond to calls or email until I... Read Full Review
By : Carl
26 Nov 2022Reflects my experience. Work not carried out, lies, evasion, deception. High staff turnover (why, I wonder?), calls not returned. Avoid any property managed by these...
By : 'Linda'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : RM16
Had a terrible check out experience with this , initially at the start of our tenancy the company was okay. They were very helpful in the beginning. But during our tenancy standards seemed to have slipped, firstly it took forever for repairs, the flat we were in had faulty electrics I think as the... Read Full Review
By : 'Cheryll'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW16
My entire move and moving in experience with Holland Properties was professional and easy, From viewing the property to getting the keys. Questions were answered straight away and everyone was helpful and friendly. Regards... Read Full Review
By : 'Marty'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
We were in contact with Tierney, who was very helpful with the moving in process. Really smooth move-in and any questions we had were promptly answered. Would absolutely... Read Full Review
By : 'GM'
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : No
Postcode : E14
Awful company to do any business with. I lived in a property they managed for 8.5 years, never once late with rent and looked after the place well, which as a landlord myself I know how that's actually something of a rarity these days, this despite the fact that the landlord applied for... Read Full Review
By : 'Ivan'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : E14
Vincenzo was very helpful in finding a suitable property for my needs. He is always responsive and proactive whenever I have an issue I need help with. What I am particularly impressed with is his response speed. He may be busy with viewings but he always finds time to answer my... Read Full Review
By : Vincenzo
2 Aug 2021Hi Ivan, thank you very much for your words. it was a pleasue to help you. I wish you all the...
By : 'Stacey'
Services : Letting( Property Management )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : RM17
Holland Properties is the regions number one property management company in the UK. I have been a long term customer for over 15 years as the team are very professional and have always been extremely helpful. I have always felt they represent my best interests and for this I am very grateful for... Read Full Review
By : selina westerman
6 May 2021Thank you so much Stacey, we are pleased that you are happy with our service and we have enjoyed working with you for the past 15...
By : 'Libero'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
Excellent agency, I got along very well with them. They are helpful and very professional. The apartment the agent showed me is very nice, there were no false promises or omitted... Read Full Review
By : 'Steve'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : DA9
The service Nick has provided has been excellent. He has always responded promptly and has always been on time with every viewing. All questions have also been answered in a timely... Read Full Review
By : 'Eugene'
Services : Letting( As a Owner )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : E14
After carefully discussing my letting requirements with three firms, I selected Holland Properties. A decision I have not regretted. The whole team at Holland Properties has been extremely helpful. From the initial consultation with Nick outlining the steps to letting, to Tierney hosting... Read Full Review
By : 'Steven'
Services : Letting( Property Management )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : E14
Reasonably priced fee structure Limited charging for incidentals compared to other local agents. riendly staff, will respond to my requests or those of the tenant promptly and arrange services very... Read Full Review
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Last updated at 8/19/2022, 8:32:27 AM by allAgents