Awful! Rented a property off them for near enough 3 years. Ran out the property in the end. Absolutely awful customer service. Ruined my £1,000 new born sons pram cause their so called gas engineer is incapable of doing an inspection without breaking the boiler. ‘Beth’ an absolutely awful person to deal with repairs. Sandie’s attitude is awful. £264 for a end of tenancy clean and people viewed the house yesterday & it’s still not been professionally cleaned so what have you robbed me for now. Paid admin fees when i moved in the property which are now ILLEGAL! and were at the time you charged me. Nearly £13,000 in rent over 3 years, landlord not done anything to the property. No tiles on shower wall and they have the audacity to complain about the paint that has came off the wall. Unfortunately these are robbers with bad attitudes. Be making sure any future tenants that i know personally wont be renting from youse. Actual robbers. As for the ‘dog’ shit, its the smelly flea ridden cats that live in the entry with the rats. AVOID. Also, the pictures your providing are the ones on the market when the house was put up for sale years ago. With same flooring, kitchen, bathroom, OVEN!! Put the rent up from £395 as well. Enjoy the £264. Must need it. Blinds in the property. Its a shame when landlord buy houses and don’t maintain the up keep of THEIR properties & a shambles of an estate agent that organises more problems to the property. Also sends a group of men round without any notice to fix a leak in the bedroom roof! Banging on my door when i was heavily pregnant while i had my young son! think that was organised by the lovely Beth too. The house wasn’t advertised 3 years ago how it looked. It stunk, knickers behind the radiator! awful. Looks like they don’t provide any sort of end of tenancy clean. So why are you robbing people’s deposits? If your not getting paid enough take it up with your boss. Not out of small families pockets, that have done nothing but respect your shambles of a company. Thanks.