The UK's Largest Customer Review Website for the Property Industry
Jesmond, Newcastle upon Tyne NE2
2.1/5, 15 Reviews
27% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
From our brand new offices in the heart of Newcastle, and from our well-established Jesmond estate agents in the exclusive suburb just north of the city centre, we provide the people of the North East with a premium quality lettings and property sales. From impartial mortgage advice and legal expertise to buy to l
et properties, student accommodation and investment opportunities, Easiliving provides you with a complete, top-to-toe letting and selling service.
"Absolutely horrific, we had..."
Share On : 
1 Star Review
By : 'angeldeliteft?'
Services :
Rent PCM : £800
Would you recommend ? : No
Postcode : NE2
14 Aug 2021
People found this helpful1
Absolutely horrific, we had nothing but bother with them. I don’t know if it was a landlord issue or what but the amount of things I had to report that never got fixed was a joke. We had mice, mould and damp that had nothing to do with us and it was never sorted. One of the tenants had to move out because the mould was so bad. We were never taken seriously and the house was falling apart around us. The house was supposedly cleaned before we moved in it definitely wasn’t, I’ve had many snotty emails from the staff that work there and they have horrible attitudes. No way would they live in a house we had too in the state it was in. It was my first time renting and it honestly was one of the worst experiences ever, so much so I left earlier as I couldn’t stand being in a house that was so vile. Whatever you do DONT give them any of your money !!!
Attached Files
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
angeldeliteft?
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 100.00% | £175,000 | £175,000 |
Areas covered
- NE13
- NE2
- NE20,NE8,NE11
- NE25
- NE26
- NE28
- NE29,
- NE3
- NE4
- NE5
- NE6
- NE9,NE10
Address
Easiliving
257 Jesmond Road, Newcastle upon Tyne, Tyne and Wear
NE2 1LB
0191 281 4577
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Easiliving Branches (View All 2)
Absolutely horrific, we had ...
Share On :
1 Star Review
By : 'angeldeliteft?'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : NE2
14 Aug 2021
People found this helpful1
Absolutely horrific, we had nothing but bother with them. I don’t know if it was a landlord issue or what but the amount of things I had to report that never got fixed was a joke. We had mice, mould and damp that had nothing to do with us and it was never sorted. One of the tenants had to ... Read Full Review
Attached Files
Comments (0)Was this helpful?:
Easiliving were responsible ...
Share On :
1 Star Review
By : 'Tales'
Services : Letting( As a Tenant )
Rent PCM : £41653
Would you recommend ? : No
Postcode : NE2
24 Feb 2021
People found this helpful0
Our tumble dryer had received and passed their inspection, however 3 days later a fire broke out from said tumble dryer. On top of that, this was on the eve of the first national lockdown, so we had to leave the house unattended for several months. When we returned the house was still covered In... Read Full Review
Comments (0)Was this helpful?:
The clue is in the title, ...
Share On :
1 Star Review
By : 'J'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : NE2
24 Aug 2020
People found this helpful0
The clue is in the title, Easiliving, that's what they want to make out of you. Take note all students and paying parents, this company represents the stero-typical bottom of the pile estate agents. All that was missing was the Ricky Gervais character. Do remember you are not a customer... Read Full Review
Comments (0)Was this helpful?:
Very very ...
Share On :
1 Star Review
By : 'Tom'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE2
31 Jul 2019
People found this helpful1
Would advice strongly to stay away from easyliving if you can. Very unhelpful throughout your tenancy going without hot water or heating for days and them not rushing to fix it and sending someone weeks after letting them know. Also will take large sums of money out of your deposits for very... Read Full Review
Comments (0)Was this helpful?:
Unprofessional and ...
Share On :
1 Star Review
By : 'Timothy'
Services : Letting( As a Tenant )
Rent PCM : £300
Would you recommend ? : No
Postcode : NE2
22 Jul 2019
People found this helpful1
My experience as a tenant was altogether disappointing and I would discourage students from renting Easiliving's properties. I lived for 9 months in a maisonette managed by Easiliving and the agency was consistently unprofessional and unhelpful when compared to other rental agencies I have... Read Full Review
Comments (0)Was this helpful?:
Honest ...
Share On :
5 Star Review
By : 'Tom'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : NE1
23 May 2019
People found this helpful0
I was first a student in Newcastle and became a landlord at the age of 21, the service offered by Easiliving is 5 star, I have owned properties in other cities i.e London, Bristol, Liverpool and Nottingham to name a few and have never experienced the service that I receive from Easiliving. They are ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Untruthful with ...
Share On :
1 Star Review
By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £2786
Would you recommend ? : No
Postcode : NE2
4 Mar 2019
People found this helpful1
Had no issues with Easiliving until it was time to get the deposits back for our student house. We were sent an email in December stating the amounts we would receive back ( the tenancy ended in June of the same year). Upon receiving the deposits back the amounts were reduced significantly. We were ... Read Full Review
Comments on Agent Fees
Average
Comments (0)Was this helpful?:
Very rude as soon as they ...
Share On :
1 Star Review
By : 'University'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE2
13 Dec 2017
People found this helpful1
Very rude as soon as they became aware we were students, made us feel like children which was very degrading. Every time I rang them I was spoken to in a rude manor and they could not wait to get off the phone quick... Read Full Review
Comments on Agent Fees
Too high especially because they know students are struggling financially already
Comments (0)Was this helpful?:
Terrible service, staff are ...
Share On :
1 Star Review
By : 'Gary'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE2
13 Oct 2017
People found this helpful1
Terrible service, staff are rude and unhelpful, will try to rip you off with anything they can, avoid at all costs, I don't know how these people can sleep at... Read Full Review
Comments on Agent Fees
Extoritionate
Comments (0)Was this helpful?:
Absolutely Awful. Before ...
Share On :
1 Star Review
By : 'George'
Services : Letting( As a Tenant )
Rent PCM : £78
Would you recommend ? : No
Postcode : NE2
14 Aug 2017
People found this helpful1
Absolutely Awful. Before moving in they gave us the impression the house we were looking at was much closer to where we wanted to be than it was. When we then moved in they had knowingly left one of the bathroom shower heads celletaped on and then proceeded to tell me it would be another 2 weeks... Read Full Review
Comments on Agent Fees
N\a
Comments (0)Was this helpful?:
Absolutely Awful. Before ...
Share On :
1 Star Review
By : 'George'
Services : Letting( As a Tenant )
Rent PCM : £78
Would you recommend ? : No
Postcode : NE2
14 Aug 2017
People found this helpful2
Absolutely Awful. Before moving in they gave us the impression the house we were looking at was much closer to where we wanted to be than it was. When we then moved in they had knowingly left one of the bathroom shower heads celletaped on and then proceeded to tell me it would be another 2 weeks... Read Full Review
Comments on Agent Fees
N\a
Comments (0)Was this helpful?:
Having experienced a variety ...
Share On :
1 Star Review
By : 'Gavin'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : NE21
17 Oct 2016
People found this helpful2
Having experienced a variety of different lettings agents throughout my time as a student in Newcastle, I have never come across agents who are less professional, more rude and more smug than those working at Easiliving. We dealt mainly with two agents who are not listed on this website, When we... Read Full Review
Comments on Agent Fees
About average for Newcastle student lettings, reasonable
Comments (0)Was this helpful?:
Easilving are a superb Estate ...
Share On :
5 Star Review
By : 'Benjamin'
Services : Letting( As a Owner )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : NE5
1 Apr 2015
People found this helpful0
Easilving are a superb Estate & Letting Agents with a professional and friendly approach. They have been looking after my properties in Newcastle City Centre for many years and I could not be happier with the service. They make being a landlord easy and completely stress free. Easilving... Read Full Review
Comments on Agent Fees
The fees were very competitive and I am completely satisfied with the services provided for the amount charged.
Comments (2)Was this helpful?:
By : Nadia
2 Apr 2015Hi Ben Thank you so much for the taking the time to write this review. We really appreciate your feedback and we are delighted that you are so pleased with the service we have given you. It has been ...
I have used Easivling as ...
Share On :
5 Star Review
By : 'AJW'
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : NE6
20 Mar 2015
People found this helpful0
I have used Easivling as managing agents and tenant finders since 2006. During that period of 9 years I have only had 5 months of void periods which over 9 years equates to a huge success as far as I am concerned. The types of tenancies that Easiliving have secured have varied from professional... Read Full Review
What agent could do to change your mind?
commensurate with local market but knowledge, service and ability to go extra mile all reasons to recommend. A good outfit full of class.
Comments on Agent Fees
commensurate with local market but knowledge, service and ability to go extra mile all reasons to recommend. A good outfit full of class.
Comments (1)Was this helpful?:
By : Nadia
31 Mar 2015Hi AJW Thank you so much for your review on All Agents. We are so pleased that you are happy with the service we are providing and that we have successfully managed and let your property for such a...
I used this estate agent to ...
Share On :
5 Star Review
By : 'Ian'
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : NE2
17 Feb 2015
People found this helpful0
I used this estate agent to sell my jesmond flat in 2014. The photos were beautiful and I received an offer close to the asking price on the flat within 2 weeks of it going on the market! I found all the staff helpful and supportive during a very stressful time and would definitely recommend them... Read Full Review
What agent could do to change your mind?
Competitive fees
Comments on Agent Fees
Competitive fees
Comments (0)Was this helpful?:
1 - 15 of 15 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
<p><strong>Easiliving Complaints Procedure</strong></p>
<p>If you have a problem relating to Easiliving, please discuss this with one of our branch staff. Our aim is to deal with your problem sympathetically, fairly and quickly.</p>
<p>If you feel that the matter is not being resolved to your satisfaction, please ask to speak to the Manager of the Branch dealing with your enquiry. The Manager will try to resolve the matter on the day you raise your complaint, although whether this is possible will; of course, depend on the nature of the complaint.</p>
<p>If resolution is not possible on the day, a letter/email of acknowledgement will be sent to you within 3 working days. It will also set out our understanding of your complaint, and state when we will be able to reply in greater detail.</p>
<p>You may also be asked for additional information if this is required to assist resolving the matter. A formal written outcome of this investigation will be sent to you within 15 working days.</p>
<p>In all but exceptional cases, by the end of eight weeks following receipt of your complaint, Easiliving will have given you its final response by letter. This will be accompanied by The Property Ombudsman Consumer Guide.</p>
<p>If you are still not satisfied with the steps taken by Easiliving you can write to:</p>
<p>The Property Ombudsman Ltd, 4 Bridge Street, Salisbury, Wiltshire, SP1 2LX (Telephone: (01722) 333306 or e-mail:admin@tpo.co.uk).</p>
<p>The Property Ombudsman will consider your complaint, taking in to account any points made by you and Easiliving. The Ombudsman may, however, refuse to investigate a complaint where your issue refers to something that happened more than 12 months before you complained in writing to the Member Agency, or you referred your complaint to the Ombudsman more than six months after you received the Member Agency’s final offer of settlement or answer.</p>
<p>The Ombudsman’s Office may try to settle the dispute by agreement between you Easiliving If this is unsuccessful, the Ombudsman will consider all the relevant factors and make a decision according to what he believes to be fair in all the circumstances.</p>
<p>The Ombudsman will send his decision to you and Easiliving. You can accept or reject his decision. If you reject the Ombudsman's decision, it will lapse and you are free to do as you wish. If you wish take legal action, you can do so. Your legal rights will not have been affected by the Ombudsman's decision.</p>
Last updated at 4/21/2015, 4:27:25 AM by allAgents
