The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.6/5, 7 Reviews
43% Recommended
100% sales valuation accuracy
50% sales fee satisfaction
By : 'Paul'
Services :
Sold price : £516000
Would you recommend ? : No
Postcode : CO4
* misled me by inaccurately describing a Colchester property I bought through Michaels Property Consultants. Their Rightmove listing and property brochure claimed an integrated kitchen appliance was included in the sale and he repeated the claim in my viewing. I based my offer on that information. Unfortunately for me that information turned out to be inaccurate and misleading. The day I moved in, I was shocked to discover that the integrated appliance had been removed, leaving a large gap between kitchen units and damage to the neighbouring kitchen unit. I would not have bought a property with an unfinished kitchen. When I raised the issue, * told me that their property listings don’t form part of the contract and that the matter was not under his control. As a result, I have been forced to raise a formal complaint involving the Property Ombudsman and to initiate legal action to try to resolve the matter. The Michaels Property website says they “strive to provide people with a customer service well beyond their expectations” but I feel badly let down. Given the very poor experience I’ve had with Michaels Property Consultants, I wouldn’t believe anything they say again and would urge potential sellers, buyers, landlords and tenants to steer well clear of Michaels Property Consultants.
By : Michael Simpson
20 Mar 2021Paul, I am astounded that despite your conversations with Michael Bickmore today you have still felt the need to leave this outrageously inaccurate review. In a bid to clear this up I will be totally frank and straight to the point - your issue regarding an item that was supposed to be included as a ‘fixture’ in the property you recently purchased should be taken up with either your solicitor or the previous owners of the property. It is both theirs and your responsibility to check this paperwork before committing yourself legally to the purchase. If this paperwork did not show the wine fridge as remaining in such paperwork and if this item was so important to you then you should have queried it - this is not a process we have any involvement in. However having read through the correspondence between both sets of solicitors I see that yours did in fact query which items were being left prior to your purchasing the house and the wine fridge was not included at this time, so it is beyond me why you would be taking this issue up with my colleagues and not at the very least your lawyers. To conclude, I am sorry you felt like you were mislead in your purchase Paul, however it is clear that my team played absolutely no part in this and I am struggling to see how you could possibly hold them responsible in these circumstances. If you feel it necessary to take this further then please by all means contact the TPO and they will handle the matter accordingly, but please do not leave unnecessary reviews on public sites before these matters have actually been determined - it is ridiculously unfair and I am sure that you would not appreciate it in whatever line of work you are in.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 50.00% | £350,000 | £516,000 |
Michaels Property Consultants Ltd
29 Crouch Street, Colchester, Essex
CO3 3EN
01206 576999

By : 'Chris'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CO3
I would like to thank Rhys and all the staff in the new Office in Colchester. I have been renting houses (On & Off) for some time through Michaels and recently introduced to Rhys. I would like to thank him for hit patience and excellent advise. I look foreword to contacting Rhys and the... Read Full Review

By : 'S'
Services : Sales( As a Buyer )
Sold price : £350000
Would you recommend ? : No
Postcode : CO4
18.01.2022 They are a scam company. Read my experience with them. They sold me a property with tenants in situ. They did not reveal the fact all the tenants are defaulters. Some of them are served with eviction notice. They had an arrangement with the previous landlord to hide all these... Read Full Review
By : 'Paul'
Services : Sales( As a Buyer )
Sold price : £516000
Would you recommend ? : No
Postcode : CO4
* misled me by inaccurately describing a Colchester property I bought through Michaels Property Consultants. Their Rightmove listing and property brochure claimed an integrated kitchen appliance was included in the sale and he repeated the claim in my viewing. I based my offer on that... Read Full Review
By : Michael Simpson
20 Mar 2021Paul, I am astounded that despite your conversations with Michael Bickmore today you have still felt the need to leave this outrageously inaccurate review. In a bid to clear this up I will be totally ...
By : 'David'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : CO3
Do not rent with these chancers. Other reviewers have had similar experiences renting through them. My other half was treated appallingly by the Colchester lettings office for her entire 3 years rental. Every day was a struggle to get anything repaired or seen to. The garden was full of dog... Read Full Review
By : 'Katie'
Services : Sales( As a Vendor )
Sold price : £365000
Would you recommend ? : Yes
Postcode : CO3
We cannot fault the service that Michaels provided for us throughout our sale from beginning to end. The housing market is particularly busy at the minute with difficult circumstances surrounding COVID but this didn't effect the good quality that was offered to us throughout. When we decided... Read Full Review
By : 'Indy'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CO2
Asked to remove listing from selling platforms. After confirming this to me by phone and email they then re-listed without my permission and without my... Read Full Review

By : 'Chris'
Services : Letting( Admin )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : CO1
Maria and her team are great to work with. Highly recommend their letting team who are approachable and professional at all... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.