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Office 1, Edinburgh EH11
1.5/5, 8 Reviews
13% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
No description for branch.
"Their own terms and..."
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1 Star Review
By : 'ironman'
Services :
Would you recommend ? : No
Postcode : EH7
20 Jan 2013
People found this helpful2
Their own terms and conditions stated in the lease documents were not followed by JVR from the outset. They attempt to charge spurious, invented costs to the tenant at every opportunity, from before the lease is signed until after the property is vacated. They refused to let me enter the property on the date I requested, despite the previous tenant leaving the week before. They advised that this was due to the flat being professionally cleaned (something I have not doubt the previous tenant was charged for). However when I moved in it was filthy (food stains, cat hair, mould etc) and the vast majority of fixtures and fittings were in a poor state of repair. On more than one occasion they did not even know the address of the property. Repairs were poorly executed and even then only after hassling them (otherwise they were ignored). They were rude and condescending at best throughout my dealings with them. They are the worst agents I have had the displeasure of dealing with and I would have given them 0 out of 5 but unfortunately this was not an option.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Address
JVR Properties
270 Gorgie Road, Edinburgh, City of Edinburgh
EH11 2PP
01313379111
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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JVR Properties Branches (View All 3)
JVR properties were a ...
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1 Star Review
By : 'Pauline'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : EH32
24 Apr 2013
People found this helpful2
JVR properties were a disaster from start to finish do not go near them! They gladly took their commission every month, but did little else. Tenants were told to do their own inventory then send it in to them, did not undertake regular property inspections, took forever to pay rent in to our... Read Full Review
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Utterly incompetent, ...
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1 Star Review
By : 'Disgruntled'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH32
21 Feb 2013
People found this helpful3
Utterly incompetent, unreliable staff who frankly lie to cover poor practise. The have demonstrated that they are only concerned with taking money from the tenant and landlord, with no real emphasis being placed on assurances and service. Stay well... Read Full Review
What agent could do to change your mind?
Provide the service that you set out to do. Be detailed and accurate.
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Their own terms and ...
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1 Star Review
By : 'ironman'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH7
20 Jan 2013
People found this helpful2
Their own terms and conditions stated in the lease documents were not followed by JVR from the outset. They attempt to charge spurious, invented costs to the tenant at every opportunity, from before the lease is signed until after the property is vacated. They refused to let me enter the property... Read Full Review
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I have been lettin the ...
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1 Star Review
By : 'Scottie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH21
4 Dec 2012
People found this helpful5
I have been lettin the property I live in for over 3 years now. I always dealt with the Musselburgh branch who where always on the ball and very welcoming. Since moving I now have to deal with gorgie, since this has happened they have dragged there heals with repairs etc. 3 months ago my landlord... Read Full Review
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Very bad agency, always a ...
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1 Star Review
By : 'JimmyGee'
Services : Letting( As a Tenant )
Would you recommend ? : No
23 Oct 2012
People found this helpful3
Very bad agency, always a hassle to get things fixed during my 2 year residence in one of their properties. Landlord comes first, tenant last for every issue. From my 800 pounds deposit they gave me back 12.50 and I cleaned that apartment spotless before leaving and the flat was an old flat and... Read Full Review
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[[EDIT ORIGINAL START]] JVR ...
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1 Star Review
By : 'sarah'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
10 Aug 2012
People found this helpful4
[[EDIT ORIGINAL START]] JVR Properties are unprofessional, rude and quite frankly fraudsters. After dutifully paying my £95 "admin fee" I have since found out this is illegal In scotland. When I contacted Shelter Scotland, they advised me. JVR had to cheek to state that I had never been ... Read Full Review
What agent could do to change your mind?
Never. I have reported them to Trading standards and I urge everyone else to do the same.
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By : Mcdodo
6 Sept 2012I have had good dealings with jvr properties but I would like to point out that the admin fee has no become illegal yet as no one knows when this will go ahead it will be this year but it hasn't yet...
I have had a good experience ...
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5 Star Review
By : 'Lovejvr'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
16 Feb 2012
People found this helpful0
I have had a good experience with JVR properties thanks to Sara and Margaret. They were very helpful and friendly towards me and I could not ask for better customer service. If you are going to rent a property go with... Read Full Review
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I cannot but rate this agent ...
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1 Star Review
By : 'NEVER'
Services : Letting( As a Tenant )
Would you recommend ? : No
22 Nov 2011
People found this helpful4
I cannot but rate this agent zero if allowed. They are rude and are thieves, they are bad for repairs, they simply will not respond to your mails. And when we moved out they formed all sort of lies from claiming we took things that were not in the house to saying we spoilt an irritating toaster... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 3/23/2018, 9:07:20 AM by allAgents
