JVR Properties

JVR properties were a disaster from start to finish do not go near them! They gladly took their commission every month, but did little else. Tenants were told to do their own inventory then send it in to them, did not undertake regular property inspections, took forever to pay rent in to our ... Read Full Review

Utterly incompetent, unreliable staff who frankly lie to cover poor practise. The have demonstrated that they are only concerned with taking money from the tenant and landlord, with no real emphasis being placed on assurances and service. Stay well ... Read Full Review

Their own terms and conditions stated in the lease documents were not followed by JVR from the outset. They attempt to charge spurious, invented costs to the tenant at every opportunity, from before the lease is signed until after the property is vacated. They refused to let me enter the property ... Read Full Review

I have been lettin the property I live in for over 3 years now. I always dealt with the Musselburgh branch who where always on the ball and very welcoming. Since moving I now have to deal with gorgie, since this has happened they have dragged there heals with repairs etc. 3 months ago my landlord ... Read Full Review

Very bad agency, always a hassle to get things fixed during my 2 year residence in one of their properties. Landlord comes first, tenant last for every issue. From my 800 pounds deposit they gave me back 12.50 and I cleaned that apartment spotless before leaving and the flat was an old flat and ... Read Full Review

[[EDIT ORIGINAL START]] JVR Properties are unprofessional, rude and quite frankly fraudsters. After dutifully paying my £95 "admin fee" I have since found out this is illegal In scotland. When I contacted Shelter Scotland, they advised me. JVR had to cheek to state that I had never been ... Read Full Review

I was very disappointed in my dealings with JVR in Musselburgh (the branch has since closed), and so were my tenants. At first they were OK - the receptionist knew who I was, knew where my property was, etc, but then it became very impersonal - finance and repairs were centred in Edinburgh, ... Read Full Review

JVR in Dalkeith is by far the best letting agent I've dealt with. I would happily rent from them again in a heartbeat. Very person service, quick to return ... Read Full Review

I would never recommend them to anyone, not even my worst enemy. They are rude and not interested in doing any repairs whatsoever. They are only interested in taking your money and that includes keeping the deposit for whatever made up reasons they can think of. I would stay well clear unless you ... Read Full Review

I have had a good experience with JVR properties thanks to Sara and Margaret. They were very helpful and friendly towards me and I could not ask for better customer service. If you are going to rent a property go with ... Read Full Review

I cannot but rate this agent zero if allowed. They are rude and are thieves, they are bad for repairs, they simply will not respond to your mails. And when we moved out they formed all sort of lies from claiming we took things that were not in the house to saying we spoilt an irritating toaster ... Read Full Review

Staff are only nice until they get your money, They are so rude and unhelpful. Repairs take for every to get dealt with and their cleaning charges are ridicoilus. I would NEVER recommend this agency to ANYONE again. I would give them ZERO STARS but it wont let ... Read Full Review