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Hove, BN32FA
1/5, 2 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
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"Tingleys managed our property ..."
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1 Star Review
By : 'AJJones'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : BN41
19 Jan 2013
People found this helpful0
Tingleys managed our property for several years and the quality of this management was poor. Mistakes were constantly made: eg we agreed to a tenancy renewal for 12 months, they renewed it for 18 months. Once we had to return a tenancy agreement back to them three times there were so many mistakes in it. They never passed on messages to us from our tenant, in the end tenant just came to us directly so we were effectively managing the property ourselves! Staff were also often rude when we contacted the branch.
What agent could do to change your mind?
Poor customer service, constant mistakes
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Shocked and Disgusted
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Address
Tingleys Lettings
46 Church Road, Hove, Brighton and Hove
BN32FA
01273 710 03
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Tingleys Lettings Branches (View All 2)
In 18 years of renting I have ...
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1 Star Review
By : 'Shocked'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN3
30 Sept 2013
People found this helpful0
In 18 years of renting I have never experienced such unprofessional-ism and horrendous customer service and response to our queries. Many inconsistencies - not returning phone calls, sending our direct debit instructions to the wrong bank, being given different information from different staff -... Read Full Review
What agent could do to change your mind?
If the agent was sympathetic to our situation, apologised for the long delays, kept us updated and accepted some fraction of responsibility I would not feel so strongly. However, there is now nothing the agent could say that would change our opinion of them.
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Tingleys managed our property ...
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1 Star Review
By : 'AJJones'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BN41
19 Jan 2013
People found this helpful0
Tingleys managed our property for several years and the quality of this management was poor. Mistakes were constantly made: eg we agreed to a tenancy renewal for 12 months, they renewed it for 18 months. Once we had to return a tenancy agreement back to them three times there were so many... Read Full Review
What agent could do to change your mind?
Poor customer service, constant mistakes
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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