The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 2 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Tingleys Lettings
46 Church Road, Hove, Brighton and Hove
BN32FA
01273 710 03
By : 'Shocked'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN3
In 18 years of renting I have never experienced such unprofessional-ism and horrendous customer service and response to our queries. Many inconsistencies - not returning phone calls, sending our direct debit instructions to the wrong bank, being given different information from different staff -... Read Full Review
If the agent was sympathetic to our situation, apologised for the long delays, kept us updated and accepted some fraction of responsibility I would not feel so strongly. However, there is now nothing the agent could say that would change our opinion of them.
By : 'AJJones'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BN41
Tingleys managed our property for several years and the quality of this management was poor. Mistakes were constantly made: eg we agreed to a tenancy renewal for 12 months, they renewed it for 18 months. Once we had to return a tenancy agreement back to them three times there were so many... Read Full Review
Poor customer service, constant mistakes
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.