I rented two houses consecutively for myself and my three young children from 2018 to 2021, both with Professional Properties (PP). It was difficult from the outset to organise routine maintenance, including a mouse problem, which I had to sort out myself. When the landlords wanted to... Read Full Review

Don't even consider this company! For a letting agent with the word professional in their title, they're anything but. They are rude, they have lied and failed to respond to over twenty emails, phone calls and text messages. They couldn't even organise a contract and keys less... Read Full Review

First time renting with professional properties. Happy with everything so far. All the agents I have had contact with, have been polite and... Read Full Review

Hi, It is a pleasure to have the opportunity to comment on the service we have had from Professional properties. Things have been rather mixed from our side but we have always worked with people like Steven and Laura to make our rental as smooth as possible. Steven has provided and exemplary... Read Full Review

To all potential future tenants. Beware of this letting agency keeps money from deposit for ''damages'' that already exist in the house. They say from day one that they are aware of this for example a rusty oven, mould on the walls etc and in the end the tenants are... Read Full Review

As a tenant, they were easy to deal with, and easy to contact whenever I needed help. Our house is lovely and the process made me feel protected and secure. Organising a viewing was simple and the staff couldn't have been nicer or friendlier. Where other letting companies made us feel... Read Full Review

Quality of houses are really bad and inside house is very dirty and unhygienic. Doesn't provide detailed inventory report and even let know what electricals works and doesn't work in the house. There will be lot of minor damages and uncleaned areas before move in, but after moving out ... Read Full Review

Worst Letting Agents ever. Never reply to anything you email them and they deliberately ignore you in order to avoid providing you with a viewing. Totally unethical... Read Full Review

My name is wendy. I’ve never rented before and my first house and tenancy has been an absolute pleasure with these people from start to finish. I was told I’d have the keys within a week and I did, they got all my references through checks done in one week! Brilliant... in my... Read Full Review

I am an overseas landlord and therefore finding the right agent is important to me. I had my property looked after Professional Properties for a couple of years. Due to unfortunate event, my tenant stopped paying rent for the past 9 months. During this period, I had excellent support and more... Read Full Review

As a landlord I appreciate the help in choosing a property that is wanted in the rental market. Different types of houses and different areas make a difference to the likelihood of getting tenants in a timely manner. I spoke with Simon and he gave excellent help and advice on selecting the right... Read Full Review

The WORST letting agent i have ever encountered. I am a former tenant of a property rented by them in Derby. They allowed us to move into a property without even telling the landlord we were moving in, so the landlord turned up to the house one day asking who we were and why we were there!?! It... Read Full Review

Be aware of this agency!!! Don't rent nothing. Also i don't trust that they telling to buyers all of. We have problem with boiler on our property i have saved communication. Before end of our contract they was send us company on repair but they was telling boiler is death, it... Read Full Review

Being a landlord from 225 away I was anxious but the professionalism and timely clear communications kept me fully in the picture. I was never left worrying and they kept me in the picture when the tenant had issues. The next nspections were thorough and very accurate. They have such a high... Read Full Review

As a landlord with properties in Derby for the last ten years I've experienced several letting agents, I find Professional Properties to be very efficient, caring and professional, they have always offered sound advice with regards to my properties. I have no hesitation in recommending them to ... Read Full Review

Do you like being conned? Do you enjoy being extorted? Do you love losing hundreds of pounds? Then look no further, this is the place for you! Ironically they call themselves “Professional” Properties. They couldn't be more unprofessional if they tried. The staff such as... Read Full Review

Terrible customer service and 'unprofessional' company, please avoid for your peace of mind. They gave me the wrong keys to the apartment which caused a lot of problems as I was left outside with a van full of furniture and could not move in the apartment. They were rude and refused to acknowledge... Read Full Review