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Burton On Trent, Burton on Trent DE14
1/5, 3 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
No Description Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £450 | £450 |
Address
Professional Properties
171 High Street, Burton on Trent, Staffordshire
DE14 1JE
01283 328816
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Professional Properties Branches (View All 2)
This company has the cheek to ...
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1 Star Review
By : 'Mr'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : DE11
16 Dec 2016
People found this helpful12
This company has the cheek to call itself Professional Properties but from the get go they have shown nothing but an UNPROFESSIONAL arrogant attitude and behaviour towards their potential clients. They have fed snippets of wrong information to us without mentioning the full details and expect... Read Full Review
Comments on Agent Fees
High fees to line their pockets only. The fees do not match the quality of service expected.
Comments (2)
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Mr A N Noyed said about Professional Properties
Services : Letting( As a Prospective Landlord/Tenant )Date: 16th Dec 2016
This company has the cheek to call itself Professional Properties but from the get go they have shown nothing but an UNPROFESSIONAL arrogant attitude and behaviour towards their potential clients. They have fed snippets of wrong information to us without mentioning the full details and expect their potential clients to fully understand their incompetent system. They have in their open PUBLIC high street office shouted out private financial details across their office of all parties involved in our dealings with them without showing a hint of privacy (surely breaching data protection) then discussing openly in front of us other clients personal circumstances in a matter of fact way (Gossip) again surely breaching some sort of data protection, we are sure the name they mentioned sounds very familiar to us (we wondered whether it was?? No it can't be 'could it' ???) Their staff have shown nothing but arrogance through out the process of dealing with us (especially Jane) leaving all parties stressed and frustrated let alone out of pocket as it appears their only aim is to force funds out of people for no reason other than to line their pockets. I will never ever deal with this idiotic company again. Oh and David Mason, if you lifted up your head from behind that computer screen of yours for one second and start listening to peoples complaints (Harley Quinn for one, use your loaf David!!) you could have a successful business as there are plenty of competitors out there who can take your business away from you before you allow Jane to snap her overweight fingers at the wrong person.
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By : Professional Properties - Burton
24 Feb 2017What an utter bag of untrue slanderous nonsense. If you have a genuine complaint please have the decency to use your real name. The comment is about as pathetic as yet another rating site that allows ...
As a landlord, have had a ...
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1 Star Review
By : 'Harley'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DE14
22 Aug 2016
People found this helpful11
As a landlord, have had a terrible time with their 'management' service. Advise to search elsewhere! Upper management collude (surnames are shared/related?), where you then stand no chance of having a complaint received fairly. My property has been seriously compromised under their 'care'. Leaving... Read Full Review
What agent could do to change your mind?
Not worth the fee - only realising this at tenancy end!
Comments on Agent Fees
Not worth the fee - only realising this at tenancy end!
Comments (7)Was this helpful?:
Harley Quinn said about Professional Properties
Services : Letting( As a Owner )Date: 21st Aug 2016
As a landlord, have had a terrible time with their 'management' service. Advise to search elsewhere! Upper management collude (surnames are shared/related?), where you then stand no chance of having a complaint received fairly. My property has been seriously compromised under their 'care'. Leaving me financially at a loss. Yet they were happy to take their monthly fee. Awful. I would give no stars if I could!!!!!!!! An aside was the branch manager, Jane Mason's, attitude to both tenants and landlord. Clearly lacking customer relation skills or manager training (Not a nice person at all)
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By : Daren Cope
24 Aug 2016We always investigate the circumstances that would lead to a review - good or bad - as our customers comments are the best source of information. However, I have scoured our database and can find no...
From a tenant's perspective, ...
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1 Star Review
By : 'Janet'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : DE73
7 Jun 2016
People found this helpful11
From a tenant's perspective, very poor service creating unnecessary stress and bad feeling. I would definitely avoid involvement with this company in the future. Very... Read Full Review
Comments on Agent Fees
N/A
Comments (0)Was this helpful?:
Janet said about Professional Properties
Services : Letting( As a Tenant )Date: 6th Jun 2016
From a tenant's perspective, very poor service creating unnecessary stress and bad feeling. I would definitely avoid involvement with this company in the future. Very disappointing.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
