We always investigate the circumstances that would lead to a review - good or bad - as our customers comments are the best source of information. However, I have scoured our database and can find no record of a 'Harley Quinn' on our system so cannot investigate this issue. Can any further information be supplied?

Mr Quinn?? No such landlord on our database and I should know, Ive been here 15 years and built up a very successful business. Clearly just another fictitious review from another local letting agent who has too much time on their hands - perhaps i could suggest that you focus your energy into your own business rather than spending time online and producing childish false reviews?

the response to this comment from david mason demonetarises an unprofessional attitude from the agency by blaming other estate agents (much like children in a school yard) instead of responding as a professional and describing how they would resolve such concerns. As a prospective tenant, this comment (response) from your agency has lost you a tenancy agreement!

Goodness me Mr Cope and Mr Mason. Firstly you wrongly assumed I am a man. Females also own property you know, when they are occasionally permitted to leave the kitchen. Secondly, clearly Harley Quinn is clearly not my name. You will know my name, as I already contested many, many points with you at the time. Thirdly, how rude to try and convince the public than my review was from a competitor!! I had little option but to give an honest review of my treatment during my time at Professional Properties (or as you are known in my circle, UNprofessional Properties!) want to ensure other property owners are fully aware of what I went through. Currently my two properties are with another management company, and it's a more positive relationship.

Another pathetic review from the faceless internet review warrior on a worthless site that allows slanderous comments to be posted by individuals under silly false identities. If you are so sharp Harley Quinn look up Thomson v Jane Doe to uncover what the future holds for you and sites like this.

If its a critique its obviously a lie again and again. This is the reply of a man who denies his worthlessness as a service provider and proclaims that he can never do wrong and he doesn't mind splashing it across social media for all to see. What an ambassador! What? Properties is this firm called? Do you want to be a client? Think not...

Mr Mason, I have nothing to fear, I can prove my legitimacy with ease. I've kept all my records. Please feel free to bring legal action. My review is real and honest. If you want positive reviews left. Simply look after your clients, not your bank accounts!