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Manchester, M1
1.3/5, 66 Reviews
11% Recommended
88% letting valuation accuracy
33% letting fee satisfaction
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"Awful..."
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1 Star Review
By : 'Nat'
Services :
Rent PCM : £750
Would you recommend ? : No
Postcode : M50
14 May 2021
People found this helpful3
Bridgfords in Manchester are pretty horrendous. The only two people who are nice, friendly and helpful are Daniel and Jo. Everyone else we spoke to has been rude, flippant, and even accused us of not paying. To be honest, I should have known considering we moved into a flat that was supposed to be cleaned and painted and it had food up the walls, yellow blind, dirt everywhere that this was not going to a great start. We had an early tenancy agreement exit which the landlord agreed to do if another tenant is found. This was a stressful process as the staff put a pic of the front of the building on right move and that’s it, so obviously not a lot of interest rolled in and we were liable until august having just bought a house. So we were keen to get a new tenant. I finally spoke to Jo and Daniel who were super helpful and asked me to supply some good pics of the flat, they uploaded them and surprise surprise lots of interest and someone took the flat. We left at the beginning of May, we were told by one of the Charlotte’s to only pay the days we were going to be there (around £140), when we rang to confirm this with one of the other Charlotte’s she was incredibly rude to my partner, toldhim there were no notes to reflect that and “we can’t just pay what we want when we want” - I have literally never experienced a professional speaking to someone like that, she was really condescending and made it out like it was our fault. Fast forward a few weeks, we paid the full rent for the month of May, despite moving out on the 3rd May and we were told we would get a refund of the extra we paid (£610) once the new tenant was in. They moved in on the 10th as per confirmation from Bridgfords We have rang every day to check on this and they said it was being processed, I rang again today and it was told “there is no evidence of you paying”.... We sent the evidence (receipt sent to us by bridgfords) and now they’re processing it again. The biggest issue is the miscommunication, nobody noting anything on the account, staff “not being able to see payments” we have paid, and literally no one talking to each other. I would steer very clear of this estate agents if you work full time and can’t be dealing with ringing them to chase absolutely everything. It’s a shame, as Jo and Daniel are actually really good and helped us massively. There are a few people in that office that need some customer service and account training and I really genuinely feel for anyone else having to deal with the majority of them. It’s been an absolute shambles.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 88% | 33.00% | £550 | £1,650 |
Address
Bridgfords
21 Albion Street, Manchester, Greater Manchester
M1 5DA
0161 956 2227
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Bridgfords Branches (View All 89)
Terrible, both for lettings ...
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1 Star Review
By : 'Anon'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : M1
6 Nov 2024
People found this helpful0
Terrible, both for lettings and sales. Can't even organise... Read Full Review
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Most of these reviews I see ...
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1 Star Review
By : 'sanan'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : M3
18 Jun 2024
People found this helpful0
Most of these reviews I see here are fake. Dan Mooney had no professional bone in his body, If you don’t have a property, just say no, don’t let people have expectations because you asking them more and more information as you have 50 properties on the way, avoid this estate... Read Full Review
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Daniel Bright surpassed my ...
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5 Star Review
By : 'Ubong'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M9
17 Feb 2024
People found this helpful0
Daniel Bright surpassed my expectations with his exceptional service. Right from the beginning, I felt valued and supported as a customer. His professionalism and attentiveness were remarkable, ensuring a smooth experience. I wholeheartedly recommend Bridgfords to anyone searching for reliable and... Read Full Review
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Dan Mooney was very ...
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5 Star Review
By : 'Stevie'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : M4
17 Jan 2024
People found this helpful0
Dan Mooney was very respectful, on time, and thorough in his inspection - a friendly face for... Read Full Review
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Dan at Bridgfords is in an ...
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5 Star Review
By : 'Sally'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : M1
9 Nov 2023
People found this helpful0
Dan at Bridgfords is in an excellent Lettings Negotiator he's really professional, enjoys his job and is very lovely to work with. He has found people for my property on two occasions and is an extremely fast worker when you have a property it is very reassuring to work with Dan and the... Read Full Review
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Strictly forbidden from ...
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1 Star Review
By : 'Kieran'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M6
6 Nov 2023
People found this helpful0
Strictly forbidden from having a girlfriend/ boyfriend stay overnight. No... Read Full Review
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We and our tenants received ...
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1 Star Review
By : 'Sarah'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : M20
5 Sept 2023
People found this helpful0
We and our tenants received terrible service from Bridgefords. They also owe us £288, wrongfully taken from us in February, and have failed to reimburse us. They are now ignoring and not responding to our emails and... Read Full Review
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Absolutely shocking service, ...
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1 Star Review
By : 'debbie'
Services : Online Auctions
Would you recommend ? : No
Postcode : M22
21 Aug 2023
People found this helpful0
Absolutely shocking service, promises the world and doesn't deliver. I put my house on the market with them, said they had viewings, arrived late took a picture and then left. No communication whatsoever. I complained and still things did not improve. Spoke to Stacey the branch manager, she... Read Full Review
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Absolutely terrible. ...
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1 Star Review
By : 'Elena'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : No
Postcode : M1
12 Jul 2023
People found this helpful0
Absolutely terrible. Negligent af, left me and my flatmates without hot water for three months straight and this was in the middle of winter. Then tried to gaslight me into claiming they had already done repairs on the flat in December, when I had been in all month. Receptionist on their phone line ... Read Full Review
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My name is Malic Adeleye, me ...
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5 Star Review
By : 'Malic'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : M7
20 Dec 2022
People found this helpful0
My name is Malic Adeleye, me and my family had a good relationship and experience with Izzy Tollitt and charlotte in the process of them helping us with our apartment M72LA though we are still in the process of moving into the apartment but I recommend both of them for anybody on search of... Read Full Review
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Very helpful an kind , ...
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3 Star Review
By : 'Sujata'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : M11
7 Apr 2022
People found this helpful0
Very helpful an kind , give’s you good service I would recommend the people if you would like to rent a house please go to bridgfords Manchester agency... Read Full Review
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Worst service Bridgfords ...
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1 Star Review
By : 'mick'
Services : Sales( As a Buyer )
Sold price : £475000
Would you recommend ? : No
Postcode : M22
29 Nov 2021
People found this helpful0
“Worst service and company!!" Cheadle Branch ,we already give the offer at high on market 20k, we just want to know offer is accept or reject ,but we called and sent email to same effect. 1 weeks later, no response, until property not on the market (sold).Do not use this estate... Read Full Review
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Awful ...
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1 Star Review
By : 'Nat'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : M50
14 May 2021
People found this helpful3
Bridgfords in Manchester are pretty horrendous. The only two people who are nice, friendly and helpful are Daniel and Jo. Everyone else we spoke to has been rude, flippant, and even accused us of not paying. To be honest, I should have known considering we moved into a flat that was supposed to... Read Full Review
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Never pick up the phone and ...
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1 Star Review
By : 'Myfanwy'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : M14
4 Nov 2020
People found this helpful1
Never pick up the phone and don't respond to emails. We had a problem with a waste pipe which left the garden covered in raw sewage, its been 4 days and still no action. Impossible to get through to... Read Full Review
Comments (1)Was this helpful?:
By : Sam Waily
29 Apr 2021Hi Myfanwy, I've some friends that have also experienced a similar situation recently. If possible could you email me sd844788@gmail.com ?...
Never respond to emails, ...
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1 Star Review
By : 'Abi'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : M15
25 Aug 2020
People found this helpful2
Never respond to emails, never answer when you call, always busy on the phone or on lunch and never call you back. I reported a leak in my ceiling and they only bothered to do anything about it or move me out until my ceiling fell in and there was a square metre rotting hole above my bed. I was... Read Full Review
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By : Sam Davids
6 May 2021Hi Abi, I have some friends that have had a similar experience. Please could you email me on sd844788@gmail.com if you get...
Worst ...
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1 Star Review
By : 'Majida'
Services : Letting( As a Tenant )
Rent PCM : £660
Would you recommend ? : No
Postcode : M8
13 Jul 2020
People found this helpful1
Worst service...they put me in big trouble they get me in the property without electricity. This is not like the energy provide cut the supply but it some internal property electric wiring issues...they are not receiving my phone even...i know do ehat to do...please... Read Full Review
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Was told my apartment was ...
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1 Star Review
By : 'Asad'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M3
16 Mar 2020
People found this helpful3
Was told my apartment was secured and asked to make payment. An hour later I called to make payment and the apartment had been given to another couple. Utterly... Read Full Review
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Better to sleep on the ...
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1 Star Review
By : 'Niharika'
Services : Letting( As a Tenant )
Rent PCM : £24
Would you recommend ? : No
Postcode : M15
13 Feb 2020
People found this helpful3
Only if I had negative stars to give. I can never imagine any company so rude, negligent towards there customer. It is the worst estate agents to deal with, it is better to sleep on the roadside rather than renting from them. My husband and I have called and emailed them 3 or 4 times every day... Read Full Review
Comments (1)Was this helpful?:
By : Sam Davids
6 May 2021Hi Niharika, I'm just messaging because some of my friends have experienced something similar. Would you mind getting in touch with me on sd844788@gmail.com if you get a chance....
Be very careful with them, ...
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1 Star Review
By : 'Keven'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : No
Postcode : M15
18 Dec 2019
People found this helpful1
Be very careful with them, they are professional stealers! Keep a thorough written record of every time you contact them or viceversa, every contract, email or even phone records. I will tell you my story briefly. Rented an apartment in machetes City Centre, had to pay £950 deposit. Was ... Read Full Review
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By : Sam Davids
29 Apr 2021Hi Myfanwy, I've some friends that have also experienced a similar situation recently. If possible could you email me sd844788@gmail.com ?...
Please avoid them. Worst ...
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1 Star Review
By : 'Phil'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : No
Postcode : M1
28 Nov 2019
People found this helpful1
Please avoid them. Worst company to deal with had bad experience buying, selling and renting. Team lacks skills, very rude and... Read Full Review
Comments (1)Was this helpful?:
By : Samuel Davids
29 Apr 2021Hi Phil I've some friends that have also experienced a similar situation recently. If possible could you email me sd844788@gmail.com ?...
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