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Brighton Marina, Brighton BN2

2.6/5, 7 Reviews
57% Recommended

50% sales valuation accuracy

100% letting valuation accuracy

50% sales fee satisfaction

50% letting fee satisfaction

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"Having rented an apartment on ..."

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1 Star Review

By : 'Chris'
Services :
Rent PCM : £1875
Would you recommend ? : No
Postcode : BN2

1 Mar 2021
People found this helpful1

Having rented an apartment on Brighton Marina through Leaders I wanted to outline the terrible service offered by this company. The apartment was let as a 'furnished' property, all furnishings including chairs, sofas and beds were of the cheapest quality and extremely uncomfortable. Having paid $1,875/month I was expecting excellent service but received the opposite. Response times to replying to and fixing issues that arose were slow and half hearted. One example was a bulb that was not working on check in. This was not a regular bulb so I requested it to be replaced to be told, 'Just order one on Amazon'. I decided not to replace it but to use a lamp instead and they tried to chare e for it on check out! On check out I was instructed to use one of two cleaners who quoted (for a small two bedroom apartment) 550 and 700 GBP respectively. I decided to use my own cleaners who did an excellent job but I then received (two months after leaving the apartment) a bill for 422 GBP for additional cleaning that was required! I would never consider renting a property through Leaders again!

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales50%50%£0£0
Lettings100%50%£1,875£1,875
Address

Leaders
18 Waterfront,Brighton Marina VillageBrighton, East Sussex
BN2 5WA
01273 622007

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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5 Star Review
UserName

By : 'Ilona'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN2

11 Nov 2022
People found this helpful1

Leaders' property letting and management team has once again shown us to be at the top of the tree. Chloe Bradwell assessed our property in the Marina and secured good tenants within 2 days. And if you want your property managed, look no further than Leaders' Adam Mcilwane who goes that ... Read Full Review

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The worst experience renting ...

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1 Star Review

By : ''
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN2

5 Sept 2022
People found this helpful0

The worst experience renting of my life. Complete incompetence. Brighton leaders are blatantly racist, disrespectful, and are extremely dishonest. My family and I have been renting from leaders for years now and it is very apparent that the standards of living/renting have declined... Read Full Review

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Having rented an apartment on ...

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1 Star Review

By : 'Chris'
Services : Letting( As a Tenant )
Rent PCM : £1875
Would you recommend ? : No
Postcode : BN2

1 Mar 2021
People found this helpful1

Having rented an apartment on Brighton Marina through Leaders I wanted to outline the terrible service offered by this company. The apartment was let as a 'furnished' property, all furnishings including chairs, sofas and beds were of the cheapest quality and extremely... Read Full Review

Comments (0)Was this helpful?:
Treated well as tenants we ...

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4 Star Review
UserName

UserName

By : 'The'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN2

3 Jan 2019
People found this helpful0

As novices in the rental market we felt that staff at Leaders looked after us pretty well. There were some minor glitches which we felt were probably due to some understaffing. But issues were dealt with speedily and... Read Full Review


Comments on Agent Fees

They seemed reasonable

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Moving from London to ...

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5 Star Review
UserName

By : 'Uschi'
Services : Letting( As a Tenant )
Rent PCM : £2
Would you recommend ? : Yes
Postcode : BN2

22 Oct 2018
People found this helpful0

Leaders is an international Letting office which deals efficiently with their client.I have been treated and advised very respectfully by their letting... Read Full Review


Comments on Agent Fees

good

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The worst company I have ever ...

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1 Star Review

By : 'BM'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN1

11 Jan 2018
People found this helpful5

The worst company I have ever dealt with. Rented a property from them for two years and had nothing but trouble. Unorganised and rude staff that don't care at all about their customers. Made the mistake of trying to rent another flat with them recently because I liked the properties -... Read Full Review


Comments on Agent Fees

Rip off

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Absolute joke of a company ...

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1 Star Review

By : 'C'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN2

2 Jan 2018
People found this helpful9

Absolute joke of a company with outrageous fees. We went with them because the flat we viewed was perfect for us. Three of us rented in 2 rooms, and a year later one of us has left and another wants to move it. For a new person to be added to the contract, they demand that all three of us pay £400... Read Full Review


Comments on Agent Fees

Astronomical...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Leaders, Brighton BN2 5WA