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Deptford, London SE10
4.1/5, 65 Reviews
80% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
84% letting fee satisfaction
The LiFE Residential Deptford branch is based within the maritime borough of Greenwich and is right next to the Deptford Bridge DLR Station - perfectly placed to support you in your search for your next property in this vibrant and upcoming area.
With an extensive naval history including the site of Henry VIII’
s royal dockyard, in recent times Deptford has become better known for its thriving creative community and nightlife scene. Neighboured by Greenwich and its numerous restaurants and bars, and just a stone’s throw from the financial hubs of the City and Canary Wharf, Deptford property is steadily becoming amongst the most sought after in London, offering all clients comfort and luxury at relatively affordable prices.
"My experience with Life..."
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1 Star Review
By : 'Alisa A'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : SE8
24 Feb 2021
People found this helpful1
My experience with Life Residential was quite bad from the get go. We were supposed to move in to Apartment 106 in a building called The Crescent (the building is awful too, but that asks for a separate review). On the day we moved in, we arrived to a filthy, unwashed apartment, with a broken living room window that was sealed shut without the possibility of opening it, with yellow stains in the bathroom and mattress, basically the apartment was absolutely gross and unprepared (considering the amount of times they chased us for anything they needed, this was absolutely appalling). We had to pay for this mess to be cleaned up and they put us in an aparthotel nearby. Cliff Walker, the person who met us to show the flat, said that he will mention the possibility of a refund for one day, considering how they failed to prepare the flat for our arrival. When I emailed the agency a few days later, the response from a junior lady working there was - of course no one is giving you a refund, we offered you a hotel for one night (that basically we paid for), nothing else will be done. Nice. We had so much food that went bad that day because of all this mess. And why even bring this up then, if it's a blatant lie? Absolutely ridiculous. The window was broken during the whole duration of our stay. It was basically hanging on one of its' hinges in an open position, sometimes we wouldn't be able to close the window for hours and it was awful in the winter months. They sent someone down one day (without any 24 hour notice, as per the contract, the guy just came in at 8am by ringing the door???) had a look, but the problem with the window that it broke occasionally, not all the time, but sometimes if you smack it in there, it would get "fixed". But would fall out of that one hinge the next day... So the guy came in when it was fine and just said - "it's all ok...".When it wasn't and the problem persisted for the whole duration of 1,5 years we stayed there. The very first handyman who came in said most of the windows are bad in the building because of its' shape so there's that. Apart from this, I'm clinically extremely vulnerable and the handyman would ALWAYS come in without any mask or PPE in the first months of the pandemic, even though I would email on numerous occasions about this and asked to please ensure they wear it. He never did. Very irresponsible. He was also never on time. Sometimes I would have to sit home all day, because they'd say he'd come before 12 when in actuality he would come at 17:00 and I'm not even exaggerating, that was always the case. We would've moved out so much sooner, we hated the flat with the cheap appliances and everything constantly breaking, but couldn't because of COVID. Also, right at the time of COVID starting, the landlord increased rent... Now when we moved out, left the flat cleaned to a professional level and they are (of course they are) disputing us and want £144 for the "omissions". Their report falsely states that when we moved in, the flat was "cleaned to a professional level" which it wasn't, so they straight up lied in the report at the time of writing it. I don't think that's legal but that's how they roll. We emailed out agent numerous times regarding this and asked to acknowledge, they're just ignoring. I've never seen anything like this. This whole experience feels very scam-like, really unimpressed with the service, glad to not be dealing with any of this lot. To be fair, the junior staff, a few girls, were quite polite and helpful. But with the speed they all quit and changed around there, we didn't really get the chance to get used to any of our "managers" or "helpers" or whatever they're called. Very glad to not be dealing with this awful agency. Do not recommend Life Residential under any circumstance, also stay away from. the building. Our parcels would constantly get stolen, the mailboxes would get broken into and more. They're not recycling at all and overall it's a mess.
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Latest Reviews
Helen Robertson
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £214,000 | £480,000 |
| Lettings | 100% | 84% | £320 | £2,100 |
Address
Life Residential
Block A, Hudson Building, Deals Gateway, Blackheath Road, London, Greater London
SE10 8EA
020 8692 2244
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Life Residential Branches (View All 8)
Amazing ...
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5 Star Review
By : 'Lethu'
Services : Letting (As a Tenant)
Rent PCM : £1950
Would you recommend ? : No
Postcode : SE9
30 Mar 2023
People found this helpful0
I’d just like to say a special thank you to Ethan Lewis from the Life Residential Deptford branch. His communication skills and willingness to help really made all the difference in finding a new place to... Read Full Review
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The worst agency ever. Barley ...
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1 Star Review
By : 'Eli'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE8
10 Feb 2023
People found this helpful0
The worst agency ever. Barley spoke with the same property manager. Landlord does not want to do repairs as per tenancy agreement.... Read Full Review
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Incompetent, rude and they ...
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1 Star Review
By : 'Helen'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SE13
21 Jun 2022
People found this helpful0
Incompetent, rude and they didn't apologise when they did stupid, completely avoidable things. Don't waste your time. Avoid at all... Read Full Review
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I wanted to leave a review ...
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5 Star Review
By : 'Bey'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE13
23 Sept 2021
People found this helpful0
I wanted to leave a review for Jonathan Pearson. He was really helpful and communicative throughout the whole process, and I would personally recommend... Read Full Review
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My experience with Life ...
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1 Star Review
By : 'Alisa'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE8
24 Feb 2021
People found this helpful1
My experience with Life Residential was quite bad from the get go. We were supposed to move in to Apartment 106 in a building called The Crescent (the building is awful too, but that asks for a separate review). On the day we moved in, we arrived to a filthy, unwashed apartment, with a broken... Read Full Review
Comments (0)Was this helpful?:
Where do I start. Awful from ...
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1 Star Review
By : 'Natalie'
Services : Letting (As a Tenant)
Rent PCM : £1950
Would you recommend ? : No
Postcode : SE7
16 Sept 2020
People found this helpful4
Where do I start. Awful from the beginning. I am extremely disappointed with the lack of organisation and communication at Life Residential. From the get go I constantly had to 'chase' the estate agent - Sarah, whether it be to reply to simple texts/emails, I had to ASK to pay a... Read Full Review
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Really ...
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1 Star Review
By : 'Nathaniel'
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : SE4
24 Jan 2020
People found this helpful0
Every single stage of the tenancy was difficult. Property manager and landlord treated us with contempt most of the time. Took six months to get our deposit back - also note there is a move-out fee which you may not have noticed in your contract. I would highly recommend speaking to Conran in... Read Full Review
Comments (2)Was this helpful?:
By : Helena Holder
24 Jan 2020Hi Nathaniel, thank you for your feedback. We are sorry to hear that you were disatisfied with your tenancy. This is not what we like to hear. We have investigated this and understand that there were ...
Horrible ...
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1 Star Review
By : 'Alex'
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SE13
12 Sept 2018
People found this helpful3
Life Residential is absolutely terrible agency. Among the issues that I faced are: - no heating in winter at all - staff lying to me - inability to get anything solved upon request (I had the postbox broken, little water leak in store room, low water supply, etc.) Property managers (I had 2 of... Read Full Review
Comments on Agent Fees
Bad
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Do not rent from this agent!! ...
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1 Star Review
By : 'Emmeline'
Services : Letting (As a Tenant)
Rent PCM : £1140
Would you recommend ? : No
Postcode : SE13
11 Nov 2017
People found this helpful3
Do not rent from this agent!! This is the worst letting agent I have ever dealt with as a tenant. The staff are incompetent at best! They never respond to emails, and if you're lucky and manage to get them on the phone they're extremely obnoxious and unhelpful. We're still waiting... Read Full Review
Comments on Agent Fees
Bad
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Terrible experience from ...
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1 Star Review
By : 'Sam'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE84
10 Jun 2017
People found this helpful3
Terrible experience from start to finish - Avoid at all costs. They are very happy to chase you when they want but if you have any problems you will have difficulty getting hold of somebody willing to help you. Be very careful with inventories because they will try everything to take money off your ... Read Full Review
Comments on Agent Fees
Fees are extortionate - will attempt to charge you for as much as they possibly can
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Sharnae was realy nice to me ...
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5 Star Review
By : 'Szilvia'
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SE5
21 Jun 2015
People found this helpful0
Sharnae was realy nice to me and my friend meanwhile we were looking for flat. She searched all potential flats for us. She is not just very kind but also really knowledgable. We appreciate her help during our flathunting and Im so sorry I leave this feedback just now, 2months... Read Full Review
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We are very appreciative of ...
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5 Star Review
By : 'Joseph'
Services : Letting (As a Owner)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : SE10
23 Apr 2015
People found this helpful0
We are very appreciative of the efficient handling of departure of previous tenant, finding and installing a new tenant with minimal void-period. This included taking over the apartment, inventory having the apartment cleaned, advertising and organising viewing of prospective new tenants and... Read Full Review
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Dimitar worked tremendously ...
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5 Star Review
By : 'James'
Services : Sales (As a Buyer)
Sold price : £300000
Would you recommend ? : Yes
Postcode : SE8
22 Apr 2015
People found this helpful0
Dimitar worked tremendously hard during the sale process, from providing advise to chasing different parties in the process. Fantastic job and I would say that he worked harder than any other party on the deal. Would definitely... Read Full Review
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Sharnae was brilliant, she ...
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5 Star Review
By : 'Irene'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SE7
16 Apr 2015
People found this helpful0
Sharnae was brilliant, she advised me to set an early viewing to maximise my chances and she was great during the whole process negotiating with the landlord. Felt I could trust her completely and I value that when looking for a new home. Thank you very... Read Full Review
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Stephen was absolutely ...
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5 Star Review
By : 'Victoria'
Services : Letting (As a Tenant)
Rent PCM : £2036
Would you recommend ? : Yes
Postcode : N5
9 Apr 2015
People found this helpful0
Stephen was absolutely fantastic from the moment we had a viewing through to the entire process, ensuring he was doing everything he could to get us moved in when we wanted. Also, every time head office does not do their job (work that needs to take place, questions we have), Stephen is always been ... Read Full Review
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Dimitar was courteous, ...
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5 Star Review
By : 'Matt'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE13
1 Apr 2015
People found this helpful0
Dimitar was courteous, professional and always available throughout the transaction. When some unexpected delays hit, he remained patient and understanding. Made the whole process as painless as... Read Full Review
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I sold my property throught ...
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5 Star Review
By : 'Baquba7'
Services : Sales (As a Vendor)
Sold price : £247000
Would you recommend ? : Yes
Postcode : SE13
1 Apr 2015
People found this helpful0
I sold my property throught Dimitar. He is professional and responsive and keeps me updated frequently on how things are going on. He deals with setbacks positively and try to overcome them with fresh ideas so that what I set to achieve, that is to get my unit sold, is achieved within the... Read Full Review
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prompt reply, freindly, and ...
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5 Star Review
By : 'jimmy'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE8
23 Mar 2015
People found this helpful0
prompt reply, freindly, and follow-up my case timely overall, a good... Read Full Review
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By : Jani
30 Nov 2015Generally, Gold wave generally, is an approach where drugs, vitamins, compounds and herbs are combined together in a formula that is given and injected into the middle region of the skin (called ...
Great guy to work with, ...
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5 Star Review
By : 'Raza'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE13
23 Mar 2015
People found this helpful0
Great guy to work with, facilitates all the parties involved and acts as a solid link of communication. Prompt and always supportive. A real gem in the world of estate... Read Full Review
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Dimitar's professionalism is ...
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5 Star Review
By : 'Jenny'
Services : Sales (As a Vendor)
Sold price : £214000
Would you recommend ? : Yes
Postcode : SE13
20 Mar 2015
People found this helpful0
Dimitar's professionalism is outstanding. As a property agent he is leagues above the rest. Dimitar understands the needs and requirements of stakeholders and works closely with all the parties involved. He is a highly effective relationship manager. Through a stressful sale he was consistently... Read Full Review
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