The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.2/5, 706 Reviews
78% Recommended
100% sales valuation accuracy
96% letting valuation accuracy
83% sales fee satisfaction
83% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 83% | £25,000 | £830,000 |
| Lettings | 96% | 83% | £300 | £4,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 128 | 10 | 384 | 106 | 20 | 0 | 23 | 0 | 22 | 12 |
Life Residential
FC200 Building, 2 Lakeside Drive, London, Greater London
NW10 7FQ
020 8896 9990

By : 'Mr'
Branch : Head Office, FC200 Building, 2 Lakeside Drive
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W5
Kacey Smail is a hardworking and commited consultant.She takes the ownership of jobs allocated to her and complete the process ahewad of ... Read Full Review

By : 'Dissatisfied'
Branch : Head Office, FC200 Building, 2 Lakeside Drive
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : TW3
I’ve been without hot water in my rented property over two weeks, and Life Residential has still not resolved the issue. When I contacted them, I was told to go to a local gym to shower—which is completely impractical, especially as I start work at 4am. This is not the level of service you expect ... Read Full Review
By : 'Harikishan'
Branch : Head Office, FC200 Building, 2 Lakeside Drive
Services : 2
Sold price : £1300
Would you recommend ? : Yes
Postcode : TW3
I had an excellent experience with Kacey Smail. She handled my contract renewal very professionally and communicated clearly between me and the landlord. She helped us reach a fair and suitable deal that worked both sides. I really appreciate her prompt responses, understanding of the situation, ... Read Full Review


By : 'Laura'
Branch : Canary Wharf, 36 Millharbour
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE10
LIFE Renewal Consultant; Amrita Rathod proactively brought to our attention that our tenants' AST was ending in 3.5mths time and felt it important to plan ahead. With the help of our Senior Property Manager; Rosita Kausiute, they determined our tenants wished to renew & in no time at all, ... Read Full Review
By : 'Vytas'
Branch : Head Office, FC200 Building, 2 Lakeside Drive
Services : 1
Would you recommend ? : Yes
Postcode : NW9
I have used Life residential a few years now. Great experience so far, with extending the contracts of tenant. Quick response, easy communication with a company. Kacey went back and forward to tenant until we managed to agree the deal both ... Read Full Review
By : 'Vytas'
Branch : Head Office, FC200 Building, 2 Lakeside Drive
Services : 1
Would you recommend ? : Yes
Postcode : NW9
I have used Life residential a few years now. Great experience so far, with extending the contracts of tenant. Quick response, easy communication with a company. Kacey went back and forward to tenant until we managed to agree the deal both ... Read Full Review

By : 'Roa'
Branch : South Bank, County Hall Southbank,252 Westminster Bridge Rd
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE1
I honestly can’t say enough good things about Life Residential, and especially Ralph Rampersaud. He’s been such an incredible support me — really took the time to guide me through everything and made the whole process so much easier. What I appreciated most was his honesty and straightforwardness; ... Read Full Review

By : 'Alireza'
Branch : Greenwich, 6 Victoria Parade
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE10
Keishan is very helpful and professional and on time gentleman. He showed us the flats which was match with our ... Read Full Review
By : 'Sarah'
Branch : Greenwich, 6 Victoria Parade
Services : Letting (As a Prospective Landlord/Tenant)
Sold price : £0
Rent PCM : £0
Would you recommend ? : No
Just wanted to say a big thank you to Beth your help in finding a flat! Very professional and friendly also knowledgeable on the local area we were looking at! Would not hesitate to recommend and would definitely use again! Thank ... Read Full Review

By : 'Sayed'
Branch : Head Office, FC200 Building, 2 Lakeside Drive
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW10
Great team - Ludmila was super helpful. I’d highly ... Read Full Review
By : 'Xiaoyu'
Branch : Head Office, FC200 Building, 2 Lakeside Drive
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B5
Many thanks Ms.Amrita Rathod her exceptional service during my renewal tenancy of the property.From the initial communication to the finalization of the agreement, the entire process was seamless and handled with remarkable professionalism. She patiently and efficiency provided timely updates, and ... Read Full Review
By : 'CY'
Branch : London West, 203 Victoria Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Ludmila Carvalho is responsive and professional. I am happy with the service provided the lease renewal ... Read Full Review

By : 'WM'
Branch : Head Office, FC200 Building, 2 Lakeside Drive
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
I want to express my appreciation for the excellent service provided by Amrita Rathod in renewing my tenant agreement. She was professional, efficient, and made the entire process seamless. Amrita was always prompt in responding to my queries and ensured every detail was handled with care. Her ... Read Full Review
By : 'Bani'
Branch : Nine Elms Riverside, 11 Flagstaff House, St Georg Wharf, Wandsworth Road
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : SW8
Lucy and Zainab are Most unprofessional property management Two months they are unable to fix a shower and kitchen exhaust and light. Have stopped taking calls. And respond as if they are doing an obligation on you ! If you want further reference please let me know ! Happy to help ! Very ... Read Full Review

By : 'Ali'
Branch : London West, 203 Victoria Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW9
Fantastic experience, my agent ( Andrey ) was very cooperative and helped me a lot to get everything done properly. Thank you so ... Read Full Review

By : 'Naniko'
Branch : Greenwich, 6 Victoria Parade
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE10
Keishan Simms, an agent from life residental was super professional and helped me to find an apartment with the exact requirements that I had in a very short time and life residental agents helped me to move in very efficiently and were very professional. It was my first time renting in London and ... Read Full Review
By : 'Akhilesh'
Branch : Canary Wharf, 36 Millharbour
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
Esmee has proactively dealt with all issues so far and helped solved them on urgent basis. Also she remains available for communication at all times which is of great help as and when matters ... Read Full Review
By : 'Confidential'
Branch : Canary Wharf, 36 Millharbour
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E14
I am very happy with the property manager Ashleigh Bates, who is very efficient and professional at response all my queries. But I am not unsatisfied with your accounts team, almost every time my statements was mistake, pls can you change an account manager?Which I requested since last year , yet ... Read Full Review
By : Lucy
12 Jul 2024Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations...

By : 'Sam'
Branch : Canary Wharf, 36 Millharbour
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
Lauren, my property manager was fantastic! She always got back to me in a timely manner. She would always get the job done. Fantastic attitude and friendly to work ... Read Full Review
By : Lucy
12 Jul 2024Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations...

By : 'Tsze'
Branch : Head Office, FC200 Building, 2 Lakeside Drive
Services : Letting (As a Owner)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : E14
During the recent rent review conducted by Life Residential for my existing tenants, Chanelle Pierre provided very clear updates on the markets as well as made suitable recommendations which resulted in an uplift of the rentals after one year. Very happy with the 'hands-off' process and ... Read Full Review
By : Lucy
12 Jul 2024Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations...
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Last updated at 9/17/2019, 3:01:47 AM by allAgents