Edenvale-UK

WORST agency ever, i would give them -5 starts if i could. They treat you nice until you sign the contract and pay the deposit, after that you will be ignored and they will try everything to steal your ... Read Full Review

I tried to make an appointment to view the property, which was currently tenanted. The agent refused to even let me see the property unless I was prepared to purchase with tenant (I am looking to purchase with vacant possession, but this was the only landlord who is not prepared to provide viewings ... Read Full Review

Do not use this agency !!!!! Worst agency ever. They will treat you very nice till you pay the deposit and reserve the property ( in my case I was renting ) then they will start ignoring your calls and emails "she is out of the office I will ask her to call you " and again and again and ... Read Full Review

Do NOT USE THIS AGENCY!!!! The rent deposit agency has had my deposit for over 12 months because Edenvale will not respond to them. The have totally ripped me off with demands of money from my deposit. I moved into my flatland had to complain because it was filthy yet when I moved in they had a ... Read Full Review

We were actually warned about Edenvale by our Estate Agent as she had had clients have to move out due to their incompetence but decided to take the chance since we really loved the flat and thought the building (Lumiere) wasn't terrible. The flat was in horrible condition when we viewed it but ... Read Full Review

DO NOT USE THIS LETTING AGENCY! attempting to withhold deposit back listing unreasonable reasons for doing so! removal of coat hanger, removal of 1 cocktail sausage roll from the freezer! no response to emails or phone calls avoid Stephanie at all costs, no help whatsoever, very rude, very ... Read Full Review

The landlord refuses to return our deposit claiming a stained mattress and cleaning needing to be done. This apartment was left in an immaculate condition which was better than when we first moved in. The agents do not reply to your correspondence ... Read Full Review

AVOID THIS LETTING AGENCY!!!!!!!!! Horrible service. Inefficient, incompetent, lazy bunch! They do a horrible job at managing their properties. You have to call them up several times before anything gets done. Investors, avoid this agency! They will not insure that your property will be kept to a ... Read Full Review

Hi rang up, nobody available to chat with me girl on reception took a message. Still hadn't heard anything in 24 hours so rang again, once again girl on reception took a message. About a hour later got a phone call back by a cocky gentleman who was no help at all. I am a investor with a few ... Read Full Review

Tim is friendly and was very helpful whilst we viewed a selection of properties he had suggested to us, I cannot recommend him highly enough. Once we had decided on a property, we were introduced to Caroline who was efficient and knowledgable through the application and move in process, she ... Read Full Review

[[EDIT ORIGINAL START]] I rented from June 2012 to December 2012 - EDENVALE are being sued in Court by one out of three tenants - they scam, steal, rob never conduct maintenance or repairs - if you withold the rent to force them to pay they will deduct from your debit card without your ... Read Full Review

We rented with Edenvale for the best part of 4 years, majority of our time spent in MASSON PLACE in Manchester city centre. When we moved out in April 2013, similar issues as to what others have already posted arose. Edenvale are very poor at responding in a timely manner to any sort of query, ... Read Full Review

This is literally the WORST estate agent I have ever used in my 10 year renting history. Firstly the letting agent 'Tim Sweetman' illegally took money off my mothers debit card. We authorised the deposit of £1075 to come off the card but then he put through a seperate charge of £75 that he ... Read Full Review

I rented with Edenvale when I first moved to Manchester. Having rented with other agents, I can now refelect on my time with Edenvale as one of the most traumatic, frustrating and worrying times with any letting agent. After livign in the apartment for a week, we noticed the wooden floor ... Read Full Review

THIS IS THE WORST ESTATE AGENT I HAVE EVER DEALT WITH! I AM ACTUALLY SHOCKED THAT THERE ARE POSITIVE REVIEWS TOWARDS EDENVALE ON THIS PAGE! MOST PEOPLE LIVING AT LUMIERE ARE DEALING WITH EDENVALE AND ARE DEALING WITH LUCY RAINES ALSO. I HAVE SPOKE TO LITERALLY 12 PEOPLE THAT ARE DEALING WITH LUCY ... Read Full Review

[[EDIT ORIGINAL START]] I really hate edenvale I will never ever deal with edenvale again they're liars and thieves. It has been now six months since I moved out and they didn't give me back the deposit for my old apartment and the extra month i paid by mistake.  And it has been 3 months ... Read Full Review

I have rented in the City for about 9 years or so and have used quite few of the Agents in Manchester, so I talk from experience! I have been with Edenvale for about 18 months or so and when any sort of repair issue has been reported to them, they have been very quick to respond and I have always ... Read Full Review

Normally I dont bother writing reviews, but I felt I had to due to the help and support offered by Katie Allen and the Lettings Team at Edenvale. I had been let down by another Agent on a property and only had a matter of days to find another property to move too. I rang around a number of ... Read Full Review

This Estate Agent refuse to take ownership of a problem and keep passing the book. Due to a leak/burst pipe in the building which they took months to repair and only did repair when they were threatened by United Utilities (UU). UU said they would repair the pipe themselves if they (edenvale) ... Read Full Review

[[EDIT ORIGINAL START]] Unlike others here, I found Edenvale mostly to be ok while we were in the property- mostly, not always- but they tried to lie and cheat their way to keeping half of our deposit. Their inventory when we moved in was piss poor- didn't list half of the things that were in the ... Read Full Review