Sadly the communication skills at White & Sons in Horley need urgent training. Even though we repeatedly requested they phone us with a viewing appointment to our empty property and phone the resident Manager at the complex this all fell on deaf ears. Even when I phoned with the news we had just exchanged sale contracts a message was taken but no follow up phone call. All they are interested in is getting their commission, so if you are expecting excellent customer service you will be better off going elsewhere. We have another property in the area to sell shortly and will definitely be going to a different agent. You just know if you leave a message to please phone back you might just as well be telling a brick wall!