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The UK's Largest Customer Review Website for the Property Industry
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2.9/5, 33 Reviews
75% Recommended
75% sales valuation accuracy
50% letting valuation accuracy
59% sales fee satisfaction
59% letting fee satisfaction
White & Sons
24 High Street, Reigate, Surrey
RH2 9AY
01737 222600
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
1 | 1 | 9 | 8 | 4 | 1 | 0 | 1 | 2 | 6 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 75.00% | 59% | £185,000 | £470,000 |
Lettings | 50% | 59% | £700 | £3,000 |
Jamie
By : 'Peter'
Branch : Dorking, 104 High Street
Services : Property Management
Would you recommend ? : Yes
Postcode : SM2
professional knowledge in property management After the handover of our building from the builder, Jamie is responsible for taking care of it. He can provide detailed advice in a reasonable timeframe. While he may not be able to control every situation, his excellent communication skills allow ... Read Full Review
By : Jennie Fundell
9 Nov 2023Thank you for taking the time to leave such a wonderful review. Really pleased to hear that our Block team are delivering excellent communication. We very much look forward to working with you, the ...
Jamie
By : 'I'
Branch : Dorking, 104 High Street
Services : Property Management
Would you recommend ? : No
Postcode : RH1
White and Sons are appalling to deal with and we have been better off as a group of residents dealing with matters ourselves for any maintenance work that requires doing so much. They charge extortionate fees for very little work and are exploitative in nature. Jamie Gray is by far the worst and ... Read Full Review
By : 'JACQUELINE'
Branch : Dorking, 104 High Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RH3
The Property Management team are hopeless; we had water pouring through light fittings from the flat above and they couldn't manage to send an electrician to make it safe. Weeks later and I have yet to receive compensation from the owner fo the flat above. I am at the stage now where I will ... Read Full Review
By : Jennie Fundell
14 Oct 2021We are fully aware of your unfortunate situation and have attempted to resolve matters with our trusted trade professionals. Unfortunately, this issue is exacerbated as we do not manage your shop,...
Emma
Sarah
By : 'sukriye'
Branch : Dorking, 104 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RH2
Endless thanks to the white&sons Dorking team, who literally reflected their experience in their work during my home rental process. They didn't leave any of my questions unanswered. In all communication channels, they have shown that they are different from other institutions with ... Read Full Review
By : Jennie
2 Aug 2021Thank you very much for your extremely kind words. We are so pleased that Sarah & Emma were able to help...
By : 'Dee'
Branch : Dorking, 104 High Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : KT20
I telephoned this company to ascertain if they could carry out a valuation on a property l wanted to purchase. They told me that their Reigate office would be able to help and said they would pass on my telephone number. A week later, l discovered that not only did they failed as promised to pass ... Read Full Review
By : Jennie Fundell
22 Mar 2021We are obviously disappointed to read your comments and would like to take this opportunity to once again apologise for the miscommunication between our Dorking and Reigate offices. We misunderstood ...
By : 'VH'
Branch : Horley, 3 Massetts Road
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : No
Postcode : RH6
Sadly the communication skills at White & Sons in Horley need urgent training. Even though we repeatedly requested they phone us with a viewing appointment to our empty property and phone the resident Manager at the complex this all fell on deaf ears. Even when I phoned with the news we ... Read Full Review
By : Jennie Fundell
21 Jan 2021Thank you for taking the time to leave your feedback. We are obviously disappointed, and a little surprised, by the comments left. Could we ask you to contact the office at your earliest...
By : 'Rachel'
Branch : Oxted, 39-41 Station Road East
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : CR3
Avoid. Terrible Property Management company just forward emails to Directors, don’t visit site or even get to know the area they are managing. Even allow directors to over rule budgets. How unprofessional. Don’t seem to have a clue and are rude to ... Read Full Review
By : Jennie Fundell
24 Sept 2020Obviously disappointed to read your review and complaints of this nature, whilst extremely rare, we take very seriously. As you are aware our client, for the development where you live, is the...
By : 'Susan'
Branch : Oxted, 39-41 Station Road East
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RH18
Unbelievably unprofessional. Tried to make a rental offer on a house that I know well and was told I had to view the property first, fair enough. Then I was told all offers would be submitted to the owner and considered, after viewing. Calling back to confirm viewing times I'm now told ... Read Full Review
By : 'Anonymous'
Branch : Dorking, 104 High Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : RH5
Dont keep you informed about very important decisions, underhanded and not one to trust at all, take your well earned money to a professional agent. You have been ... Read Full Review
By : 'Beth'
Branch : Dorking, 104 High Street
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : No
Postcode : RH2
AVOID LIKE THE PLAGUE!!! They are very very rude and their so called estate agents are clueless! For landlords definitely avoid as their fees are EXTORTIONATE!! And they dont manage their properties properly. We reported windows we couldn't open months ago and they never sorted it. This is a ... Read Full Review
By : 'Mrs'
Branch : Dorking, 104 High Street
Services : Sales( As a Vendor )
Sold price : £470000
Would you recommend ? : Yes
Postcode : RH3
Thank you to Phil who was extremely professional and informative regarding my recent sale. Kept me up to date throughout, was considerate of the circumstances, friendly and approachable. Maddie and Tom picked up whenever Phil not about and kept me up to date. A stressful time made very unstressful ... Read Full Review
A necessary evil but fair enough!
By : 'Gwen'
Branch : Oxted, 39-41 Station Road East
Services : Sales( As a Vendor )
Sold price : £340000
Would you recommend ? : Yes
Postcode : RH8
Fantastic effort made to sell our hard to shift niche property. delighted that they never gave up and found us the perfect buyer. Very impressed with Keith, Darren, Jenny and Loraine who were so very helpful and friendly all the way through. Everyone was so engaged on our behalf we are going to ... Read Full Review
Very fair - especially considering all the extra miles they went to for us!
Anne
By : 'James'
Branch : Reigate, 24 High Street
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : RH2
Having been in contact with Anne for most of the process of moving into the property, I can honestly say it has been an absolute pleasure. Anne was incredibly polite and always chased any questions or issues up immediately, she has made the process of moving in a complete non-event and I wouldn't ... Read Full Review
By : 'adam1'
Branch : Dorking, 104 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Excellent customer service Friendly staff Kept fully informed of ... Read Full Review
By : 'Jakir'
Branch : Dorking, 104 High Street
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : RH6
Went for a viewing for the flat in St. Georges close, Horley with my wife. We did like that flat and wanted to go through with this. They asked me to put an offer but I said I am happy to pay the amount per month as advertised. I was been told that they will contact with me. But they did not ... Read Full Review
By : White & Sons
21 Apr 2015We are very disappointed to hear that your experience with us wasn't a satisfactory one, we pride ourselves on providing great customer service and frequently receive feedback to support this. We do ...
Andrea
anne marie
By : 'hannah'
Branch : Dorking, 104 High Street
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : RH5
I had a fantastic experience with this letting agents for the start they helped out and where patient and understanding.I couldn't be happier with the service that was given especially by Andrea and Anne Marie. I would highly recommend them.We are a young couple expecting a baby and they truly ... Read Full Review
Fees where the highest ive ever paid but dream property.
Fees where the highest ive ever paid but dream property.
Andrea
By : 'Bobby'
Branch : Dorking, 104 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RH4
The agent is easy to contact and providing immediate action whenever some problem arises in the flat. She is always providing an option or early solution for the problems for emergency solution. Andrea is very professional, approachable, and supportive staffs. I will recommend the letting agency ... Read Full Review
By : 'Anna'
Branch : Dorking, 104 High Street
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : GU2
I was recently looking to move down to Surrey for a job which I decided not to go for in the end. Whilst initially looking for a rental property I used White & Sons and I found there service great. I would highly recommend them to anyone looking in the ... Read Full Review
Paul
June
By : 'Frances'
Branch : Dorking, 104 High Street
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : RH2
Paul was the agent I met first and he really listened to the vision I had for my desired property. After a few viewings that weren't quite right he presented an opportunity to see a property that was not being marketed however selectively viewed and I fell in love with it. It met my brief and ... Read Full Review
Fees are high however not out of proportion for the location or the service
Fees are high however not out of proportion for the location or the service
By : 'Mrs'
Branch : Dorking, 104 High Street
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : RH5
From the very start White and Sons and all of their staff have been very helpful. They had time to discuss our requirements and genuinely wanted to find the right property for us.recommend them to . ... Read Full Review