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Hulme Manchester, Manchester M15

3.8/5, 76 Reviews
73% Recommended

96% sales valuation accuracy

90% letting valuation accuracy

97% sales fee satisfaction

52% letting fee satisfaction

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Specialists in Sales and Lettings of Commercial and Residential properties in the Manchester area Independent Commercial and Residential Estate, Letting and Management Agents, continuously expanding with a growing reputation. We cover a large geographical area and always have a varied selection of properties fro
m studios to luxury penthouses. Viewing's can be arranged on weekends and evenings to provide flexibility for customers. We have a dedicated team of property consultants trained in all aspects of the business to provide an innovative and personal service to all our customers and clients whether your buying, selling, renting or want advice on property investments. Please contact us or navigate through our site for more in depth information on all our services. OPENING HOURS: MON-FRI 9.00am-6.00pm SAT 10.00am-5.00pm
"The worst renting experience..."

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1 Star Review

By : 'Tremaine'
Services :
Would you recommend ? : No
Postcode : M15

5 Jan 2021
People found this helpful3

The worst renting experience I have ever had the misfortune of experiencing. Overall the staff are completely unhelpful, the maintenance team unresponsive, and good luck getting your deposit back! We had numerous problems right from the beginning. We were lied to about the heating being electric (we were told it was gas) therefore this affected our bills as we originally told our supplier it was gas heating. There was a gap under the front door big enough to completely put your hand under, when we reported this they shrugged and told us to put down a pillow, which matched the badly fit patio doors with large gaps at the top which occasionally let in rain water, that puddled and damaged the floor, the flat itself was FREEZING cold. I mean even with high energy bills I could wake up and physically see my breath in the air. NOT acceptable. After we had already agreed to a second annual term we received a bill from our electric company for a further £2000!! During our tenancy the electric box downstairs actually blew up and was condemned by an emergency electrician we had to arrange and again CandR did absolutely nothing but shrug when we pointed this out to them. The office team appear to lose track of everything, we received threats of eviction for ‘unpaid rent’ on two separate occasions, which we had to ring and chase up only to be told “Oh sorry yeah that’s our end you did pay on time.” We often paid early!! The office team do not communicate with each other so everything has to be explained again and again to different people, getting passed around and realising they do this to avoid the issues. We felt completed trapped and helpless. I have numerous emails detailing problems throughout the two years, including the problem with mice which they never attended or even pretended to care about. When we eventually got out we spent two entire days cleaning the flat, yet almost two months after we left (we had zero correspondence until I had emailed repeatedly and rang the office 4 times regarding our deposit) we receive a large itemised bill for damages and cleaning procedures which apparently had to be carried out?! Some of this included dirt in the corridor - possibly due to the huge hole in the front door?! Which you can feel literally blows in a draft?1 Furious. However as we didn’t move far we understand the flat was moved straight into as we left and therefore we know this cleaning and damages were never actually addressed, yet apparently this ‘doesn’t matter’ when questioned. It is of our firm belief the employee in charge of deposits is likely given a ‘target’ amount of which to pull from tenants deposit at the end. An absolute disgrace! We were perfect tenants, always paying rent on time and even jet washing the balcony on occasion to improve its condition! Learnt a stiff lesson here: Document EVERYTHING! You have to be harsh and rude when getting problems solved and photograph everything when you move in, we were blamed for leaking taps and windows even though we reported these!! There are much better letting agents in Manchester. We are now with a company who give us a dedicated property manager with a good online issue reporting system. Much better to use, and they reply within the day! Avoid like the plague!! Have told everyone I know to avoid CandR.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales96.00%97%£90,000£315,000
    Lettings90%52%£500£1,000
    Areas covered
    • M15
    Address

    C & R Properties
    54 Stretford Road, Meridian SquareManchester, Greater Manchester
    M15 5JH
    0161 227 9990

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Latest Properties

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    C & R Properties Branches (View All 2)
    Great service and highly ...

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    5 Star Review
    UserName

    By : 'Paul'
    Services : Sales( As a Vendor )
    Sold price : £305000
    Would you recommend ? : Yes
    Postcode : M15

    30 May 2025
    People found this helpful0

    Great service and highly recommended, was a difficult process at times due to buyer’s solicitor but C&R helped get it... Read Full Review

    Comments (0)Was this helpful?:
    Nightmarish ...

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    1 Star Review
    UserName

    By : 'Lok'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : M12

    25 Sept 2024
    People found this helpful0

    Nightmarish experience - faulty appliances, withheld deposit for no reason, frequent viewings, refused access to power meter - would recommend staying away. Boiler, microwave, oven, dishwasher were not working when we moved in - took several months to resolve. Tried to schedule about 15... Read Full Review

    Comments (0)Was this helpful?:
    C&R provided a ...

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    5 Star Review

    By : 'Steve'
    Services : Letting( As a Owner )
    Rent PCM : £1000
    Would you recommend ? : Yes
    Postcode : M15

    14 Feb 2022
    People found this helpful0

    C&R provided a professional & friendly service during the 10 years plus that they managed the rental of my property. Equally good during the sale... Read Full Review

    Comments (0)Was this helpful?:
    Brilliant agents!The speed of ...

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    5 Star Review
    UserName

    By : 'P'
    Services : Sales( As a Vendor )
    Sold price : £205000
    Would you recommend ? : Yes
    Postcode : M15

    8 Dec 2021
    People found this helpful0

    Brilliant agents! The speed of listing, the quality of the photos and video, responsive interaction all lead to a smooth house sale. Thanks... Read Full Review

    Comments (0)Was this helpful?:
    It has been a very traumatic ...

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    5 Star Review
    UserName

    By : 'Debbie'
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : WN5

    6 Dec 2021
    People found this helpful0

    It has been a very traumatic time for my brother and I who have lost a member of our family each year for the past three years. Losing mum almost took us to breaking point and I'll never forget Gourmet giving us some kind words and reassurance at a time we needed it most. After the first... Read Full Review

    Comments (0)Was this helpful?:
    Avoid this place people! I ...

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    1 Star Review
    UserName

    By : 'HonestReviewer'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : M1

    1 Dec 2021
    People found this helpful1

    Avoid this place people! I had a terrible experience with them. They have zero respect for their clients. When you leave, they will take your deposit and claim all sorts. The manager * is very bitter and staff are rude and arrogant. Avoid at all... Read Full Review

    Comments (5)Was this helpful?:

    By : Gurmet Chumber

    1 Dec 2021

    Dear Reviewer, Thank you for your comments to establish the truth, I would be very interested to know who you are and what property you lived at and at what period. I guess you had no issues...

    We have had issues with them ...

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    1 Star Review
    UserName

    By : 'Jade'
    Services : Letting( As a Tenant )
    Rent PCM : £525
    Would you recommend ? : No
    Postcode : M15

    18 Sept 2021
    People found this helpful1

    We have had issues with them from the start. First we were not told the full amount to be paid until A WEEK before move in, which was rudely rebutted with a ‘well you should have known’ sort of response. Then the move in time was pushed back even later from 2pm to 4pm (who moves ... Read Full Review


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    Comments (3)Was this helpful?:

    By : Gurmet Chumber

    2 Dec 2021

    Hello Jade, I'm a little surprised by your review. I don't understand why would you not know what you would have to pay? you were sent this information from the very start of your application...

    Useless. DONT DO ...

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    1 Star Review

    By : 'Daniel'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : M15

    4 Sept 2021
    People found this helpful0

    Moved In to a property without power or hot water. Contacted them and the call was not answered multiple times. When I did get through they said they will call me back, they never did. The next day I got an email basically saying “can you sort it”. I replied “no,... Read Full Review

    Comments (1)Was this helpful?:

    By : Gurmet Chumber

    4 Sept 2021

    Hi Daniel, I'm sorry that you have not had a smooth move in. I don't understand what has gone wrong as all of our properties have all mains connected and should be a case of just turning a...

    Had an awful experience with ...

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    1 Star Review

    By : 'Tim'
    Services : Letting( As a Tenant )
    Rent PCM : £700
    Would you recommend ? : No
    Postcode : M1

    1 Sept 2021
    People found this helpful0

    Had an awful experience. Awful customer service. I was renting a flat from this agency. When it comes for payments or any other fee that tenants have to pay, they immediately write an email or call. But when tenants need some help, or returning deposit money, they say they are so busy. Rude,... Read Full Review

    Comments (0)Was this helpful?:
    AWFUL! Rude, unprofessional, ...

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    1 Star Review

    By : 'Peter'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : M15

    17 Aug 2021
    People found this helpful1

    AWFUL! Rude, unprofessional, dismissive and disinterested. Why on earth any landlord would use them (probably really cheap, but cheap is what you get)... This is a question I thought as I waited for them in the rain for 25 minutes because they were late and couldn't be bothered to even... Read Full Review

    Comments (0)Was this helpful?:
    The worst renting experience ...

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    1 Star Review

    By : 'Tremaine'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : M15

    5 Jan 2021
    People found this helpful3

    The worst renting experience I have ever had the misfortune of experiencing. Overall the staff are completely unhelpful, the maintenance team unresponsive, and good luck getting your deposit back! We had numerous problems right from the beginning. We were lied to about the heating being... Read Full Review


    Attached Files
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    Comments (0)Was this helpful?:
    All they are good for is ...

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    1 Star Review

    By : 'N/a'
    Services : Letting( As a Tenant )
    Rent PCM : £725
    Would you recommend ? : No
    Postcode : M15

    12 Sept 2019
    People found this helpful5

    I can't express enough to stay away from C & R properties. If there was a 0 rating I would use it. Not only were they rude & manipulative, they also ignored countless emails regarding maintenance which later they used against us to take our deposit, they sent private &... Read Full Review

    Comments (0)Was this helpful?:
    Avoid like the plague! Their ...

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    1 Star Review

    By : 'George'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : M15

    6 Sept 2019
    People found this helpful2

    Avoid like the plague! Their staff don't respect being asked to give proper notice, had one just try and let themselves in. They got angry when I turned them away! Horrible Horrible... Read Full Review

    Comments (0)Was this helpful?:
    Market leaders for a ...

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    5 Star Review
    UserName

    By : 'Abul'
    Services : Sales( As a Buyer )
    Sold price : £171000
    Would you recommend ? : Yes
    Postcode : M154

    1 Jun 2019
    People found this helpful0

    Recently completed the purchase of a house in the Hulme area. We decided to view some properties listed under C&R Properties as they are easily the market leaders. It's hard to miss the sheer number of properties that they either let out or sell when one views the TO LET or FOR... Read Full Review


    Comments on Agent Fees

    No fees for buyers

    Comments (1)Was this helpful?:

    By : Amanda

    19 Feb 2020

    Gurmet and the team were fantastic all the way through the sales process. Great communication, very friendly. Would definitely...

    House ...

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    5 Star Review
    UserName

    UserName

    By : 'Anu'
    Services : Sales( As a Vendor )
    Sold price : £172500
    Would you recommend ? : Yes
    Postcode : M15

    8 May 2019
    People found this helpful0

    C&R did a good professional job through the whole sale process. They kept me informed of progress and worked hard to achieve an agreed sale and followed the process through to completion. I also use C&R for property rental and they are very knowledgeable and well regarded in the... Read Full Review


    Comments on Agent Fees

    Fees are fairly priced for the services provided

    Comments (0)Was this helpful?:
    Fantastic ...

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    5 Star Review
    UserName

    By : 'Mrs'
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : M15

    11 Apr 2019
    People found this helpful0

    We were remotely selling a property and C&R did everything for us. House clearance, decorating, repair works were all taken care of by the C&R team. The work was to an immaculately high standard, and exceptionally affordable. Communication was excellent throughout. Within 1week of having... Read Full Review


    Comments on Agent Fees

    Out of 4 quotes, C&R was the lowest.

    Comments (0)Was this helpful?:
    property ...

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    1 Star Review
    UserName

    UserName

    By : 'Homi'
    Services : Sales( As a Vendor )
    Would you recommend ? : No
    Postcode : M16

    19 Feb 2019
    People found this helpful3

    Absolute nightmare to deal with and never give you an update on my sale ,ongoing sale for 5 months and I have incurred large legal fees . Many failed viewings causing headache for my tenant. They never call you back or respond to your email Avoid this agent like the plague... Read Full Review


    Comments on Agent Fees

    Bad for the service they provide

    Comments (0)Was this helpful?:
    Dishonest and ...

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    1 Star Review

    By : 'Pasquale'
    Services : Letting( As a Tenant )
    Rent PCM : £850
    Would you recommend ? : No
    Postcode : M15

    23 Jan 2019
    People found this helpful4

    Apologies for the long review but if it helps even one single person staying away from this agency it will be worth the time I've spent writing it. We have been 2 years with C&R and during that time we have mostly been ignored while we highlighted some issues that needed sorting (broken... Read Full Review


    Comments on Agent Fees

    unprofessional and dishonest

    Comments (1)Was this helpful?:

    By : Gurmet Chumber

    19 Mar 2019

    Dear Pasquale, n nThank you for your review, which we note all the issues you claim to have raised. We remember very clearly the whole application process and the fact that you had a pet dog and...

    BRILLIANT ...

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    2 Star Review

    By : 'Marc'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : M54T

    20 Dec 2018
    People found this helpful0

    I have been a tenant of C and R properties for approximately 5 years and I have to say that on all the occasions that I have had to contact their Hulme office all of the staff have been very helpful. All maintenance issues are dealt with promptly and efficiently and with no fuss. I would have no... Read Full Review


    Comments on Agent Fees

    N/A

    Comments (0)Was this helpful?:
    I dont reccomend this agency, ...

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    1 Star Review

    By : 'Customer'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : M15

    20 Dec 2018
    People found this helpful2

    Everything started the very first day when we went to sign the tenancy agreement. Before signing the agreement we were ment to look around the house for the last time to make sure everything is fine, but got told to sign the agreement first and then have a look around, the reason for this was that... Read Full Review

    Comments (0)Was this helpful?:
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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 10/19/2022, 7:53:38 AM by allAgents

    Awards won by C & R Properties, Manchester M15 5JH