Rockford Properties

Property manager Hazel was rude and unhelpful when I was without heating over the winter. They took a large deposit and tried to claim a 3rd of it "damage" and dirt when the flat was cleaner than when I moved in. Please do not rent from ... Read Full Review

Appalling company. Motivated purely by money. Incompetent, rude and you will be treated as though they re doing you a favour paying them extortionate amounts of money for little in return. Avoid at all ... Read Full Review

Would give 0 if I could. Useless scamlords, no doubt described better below. ... Read Full Review

I would give them a ZERO rating on how they run ... Read Full Review

My experience with Rockford Properties was fraught with problems, leading me to advise potential tenants to steer clear. From the outset, the level of professionalism and tenant care was alarmingly low. Upon move-in, the apartment was in a disheartening state of cleanliness, suggesting ... Read Full Review

My experience with Rockford Properties could best be described as a kafkaesque nightmare. They are by far the worst landlords I've ever had, and it isn't even ... Read Full Review

Unhelpful and wanted to charge £36 despite 2019 tenant fee act stating this is illegal. Did not provide moving out requirements until after handing in the ... Read Full Review

We've been with Rockford Properties Ltd. for over two years now and our experience with them has been wonderful. Logan, our property manager, has been exceptional throughout our tenure. He's always quick to respond to our emails and any issues we've faced with repairs or ... Read Full Review

Absolute JOKE of a company. Wish I had saw these reviews before going ahead with renting my flat a couple years ago. Me and my partner had enough and recently moved in December 2022. We had problems ever since the date of move in which was during COVID. We already had issues with the carpets ... Read Full Review

By far the worst agency I have ever dealt with. Staff are extremely rude and unprofessional. Nothing gets dealt with especially when it comes to repairs had to threaten legal action on a couple of occasions. Properties are not maintained to any form of standards. My advice avoid at all costs you ... Read Full Review

I have been renting properties for 7 years now and I have truly never dealt with a worst estate agency. The property that we let from this company was completely unsuitable for living. When issues we raised they ignore all major issues and very unprofessionally patched up minor ones. Both the ... Read Full Review

Property manager awful. Very incompetent has been ignoring us through the process and avoiding questions Hasn’t been able to give us a single update and have been getting updated through other landlords who own properties in the same block. Note these landlords have also notified ... Read Full Review

Worst experience with this landlord. Staff are so unhelpful and at times downright rude. Have been left with white goods that don’t work with no effort to get them ... Read Full Review

Rented August-January 2020. A mixed bag, but mostly bad. I had to collect the keys from a car-garage (??) which was a good 40+ minute drive, which I had to Uber as no bus routes went anywhere near it. Despite arriving well within the time-frame Rockford gave me to collect the keys- the workers ... Read Full Review

The worste landlord I have had in a long long time. Georgia is rude and very unprofessional. Had broken taps for the whole 2 years we were there ( guy came up and fixed the wrong tap And didn't bother coming back. The flat was not cleaned at all when we moved in, the flat stunk of dog urine ... Read Full Review

Rockford has by far been the best letting agency I've rented from. Not only is the property I lived in super nice for a very reasonable price, they are incredibly professional. They have great communication, which makes maintenance requests easy and quick to solve. They're also very ... Read Full Review

Had issues with property in the beginning but Rockford properties helped us to solve everything quickly and with great ease. All my complaints and issues were addressed on time by the property I'm glad I choose them to find a property. Great Service Rockford properties. Keep it ... Read Full Review

Rented from Rockford for about a year and a half. disclosed my disability early on, not that it made a difference. The flat sucked but it was cheap & I could see it sucked at the viewing (although they definitely didn’t clean or decorate before we moved in). During the tenancy ... Read Full Review

Best letting agent I have ever dealt with. I have rented from them for years (this is the second flat I have rented from them) and I have always received great customer service. James was very efficient with a problem I had last week with the boiler, which he had fixed on the same day. In my ... Read Full Review

My experience with customer service at Rockford has been excellent so far. Logan in particular was very quick at setting everything up for me ... Read Full Review