The leaders team is very efficient and responsive.l was able to get accommodation in the timeframe l needed to move and Lucy was very helpful and always kept me updated in the whole process which left me with a peace of... Read Full Review

Liam Percival has managed our rental property for several years and he has been outstanding. Liam always responds very quickly to any requests and manages everything in a thoroughly professional way. I can't praise Liam highly... Read Full Review

I have been renting my property through Leaders for the past 28 years on a fully managed basis and am impressed with the service I receive. For the past few years Liam Percival has been my property manager who is well organised and keeps me updated dealing with any issues that may arise. He... Read Full Review

Liam Percival has been very helpful and quick with communication. I am very grateful to him for his kindness and... Read Full Review

The staff was brilliant, friendly and efficient. Dan has been helpful, and keep me noted of the processing of my tenancy application. The welcome from Leaders makes you feel... Read Full Review

We had some issues with Leaders Worthing at the start of the buying process, but they smoothed these out and things got better as time went on. In brief, we booked a viewing that never got put in the diary and thus we waited outside the property for nothing, despite leaving three messages on the... Read Full Review

Leaders dealt with the sale of my property. I had 4 estate agents round to value my property and chose leaders based on my conversations with Chris. He was very helpful and understood exactly what I was looking for. Joe then handled a lot of viewings and dealt with all questions asked. He was... Read Full Review

Leaders have been great and made the whole process very easy. All of the staff are very helpful but my main contact Kirsty was brilliant and sorted out all my questions very... Read Full Review

Been with Leaders' flat renting since August 2016, maintenane staff acts quickly on problems that need to be ammended as soon as they can. You can rely on them on every help you... Read Full Review

THIS COMPANY HAS PUT ME IN A SITUATION WITH THE ELECTRICITY BOARD BY NOT TAKING PICS OF CHECK-OUT METER READINGS!! IN THE AMOUNT OF OVER £1,000.00 WHEN IN ESSENCE MY PAYMENT SHOULD HAVE BEEN JUST 7-MONTHS WHICH WOULD HAVE AMOUNTED TO JUST OVER £44.00 AS THE PROPERTY WAS... Read Full Review

Would avoid at all costs! Awful company, lied time and time again. They spoke to me about a contract and made all sorts of promises then sneakily gave me a different contract to sign while I was there. Then claimed they never made any of the promises. Tried to charge me for all sorts of problems... Read Full Review

My experience with Leaders was a positive one. Hollie Jenman was my point of contact and she was superb, always friendly, polite and patient esconded quickly to all queries &issues. At the end of the tenancy the landlord was being difficult but Hollie managed the situation with great diplomacy. ... Read Full Review

This company will seem reasonable until you vacate your property. They will then use the check out report as a money extortion opportunity by making up examples of where the property hasn't been "sufficiently cleaned" . In our case this was despite the fact that as tenants we had... Read Full Review

Would never ever recommend this company. Such a bad, unsympathetic manner towards the tenants and just interested in 'extorting' money from them in any ludicrous way. Their checkout reports are completely made up and their so called customer service team need re-training. One example - taking a... Read Full Review

Appalling (lack of) service. Calls weren't responded to and fobbed off when repairs needed doing, and when they finally got around to it, charged for it. Demanded inspections without sufficient notice and refused to schedule these at a convenient time. Rude and... Read Full Review

Simply rude and disrespectful. I went to see a house for rent and they *showed me the house swore they were going to call me back even if the landlord was not interested in me as a tenant. Guess what? Of course they didn't call back and I had to see online that the house has now been rented. Is it... Read Full Review

This is a good review for Deborah Wegner at Worthing Leaders branch. Deborah is always a pleasure to talk to , even when the office is really busy. She always has time for people and makes us feel... Read Full Review

I have now rented through Leaders twice, First time last year through Rustington and 4 months ago through Worthing office. The staff at both Rustington and Worthing are particularly friendly and helpful. They are always polite and go out of their way to make sure that the rental journey progresses... Read Full Review

I have been with Leaders for 2years and have on several occassions had to contact them with problems that occured with the property I rent, most of the time the response and service we received from them resolved the problem straight away but we did have a situation which took 2 months to resolve... Read Full Review

Found staff members very helpful and friendly - Karen Owen was particularly helpful from the very 1st phone call and gave a very professional service. She went out of her way to help us get the best deal from our rent, which we very much appreciated. So far, other staff members have been good... Read Full Review