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Hoskins Johnson

2.2/5, 23 Reviews
29% Recommended

83% sales valuation accuracy

0% letting valuation accuracy

56% sales fee satisfaction

56% letting fee satisfaction

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"These are the local cowboys...."

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1 Star Review
UserName

Gareth

By : 'Robert'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £495
Would you recommend ? : No
Postcode : CF37

4 Dec 2020
People found this helpful1

These are the local cowboys. Go to Peter Alan, far more professional and proactive and moreover honest. Same customer base but vett properly. The most vile individual is Gareth Johnson co owner (blagger) whatever terminology suits best. I've had that many tenants just leave without notice or inventory done. Big bills that I've been left to pay. Hoskins and i'll quote Gareth, getting your rent, "It's what you pay the monthly management fee for". At one point I let out a property that had a big crack in the main front window. Gareth called out his "expert". I'll use the term loosely and who gave feedback that it couldn't be the tenant's fault. Little kids bike hanging by the window but the weather!! The tenant had already accepted blame. I have all the emails. Watch out for Hoskins though, they don't like to put anything in writing that may incriminate them. Look guys do your own due diligence but I'd steer well clear of these cowboys. Ian Rees is a co-director but doesn't appear on this list. I wonder why....


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales83.00%56.00000000000001%£99,950£247,000
    Lettings0%56.00000000000001%£475£795
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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    0307501106
    Address

    Hoskins Johnson
    22 Market StreetPontypridd, Gwynedd
    CF37 2ST
    01443 404093

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Social Media
    Email
    Latest Properties

    No Property Found

    No Property Found
    Super ...

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    1 Star Review

    By : 'Callum'
    Branch : Pontypridd, 22 Market Street
    Services : Sales (Prospective Vendor/Buyer)
    Would you recommend ? : No
    Postcode : CF39

    20 Apr 2023
    People found this helpful1

    Asked to put an offer in for a property and they didn't take the offer to the owner because we offered on the same property 2 weeks prior. So Instead of letting us know that they don't think they will accept the offer, they just didn't take the offer to the owners. When phoned the ... Read Full Review

    Comments (1)Was this helpful?:

    By : Sam Jones

    17 Jun 2023

    I myself have had a bad experience with this estate agent recently, they are completely rude when you phone to make enquiries about properties. I was promised a call back to arrange a viewing and...


    Empty ...

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    1 Star Review

    By : 'Adrian'
    Branch : Pontypridd, 22 Market Street
    Services : Sales (Prospective Vendor/Buyer)
    Sold price : £99950
    Would you recommend ? : No
    Postcode : CF37

    17 Jan 2023
    People found this helpful0

    Was due to view a property today with Hoskins and Johnson after being told to wait a week because today was the only day they were doing viewings . I asked if anyone was to put an offer in if we would still be able to see the property and was assured that that wouldn't happen . Two hours ... Read Full Review

    Comments (0)Was this helpful?:
    Absolutely awful letting ...

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    1 Star Review
    UserName

    UserName

    By : 'Rebekah'
    Branch : Pontypridd, 22 Market Street
    Services : Letting (As a Prospective Landlord/Tenant)
    Rent PCM : £795
    Would you recommend ? : No
    Postcode : CF37

    4 Jun 2021
    People found this helpful1

    Absolutely awful letting agency. Wouldn’t go with these even if you paid me. When you try contacting them, it takes ages to get back to you. They change their mind when they want too. And if you ask too many questions, their attitude changes and they belittle you. NEVER go with this ... Read Full Review

    Comments (0)Was this helpful?:
    Will treat you like an ...

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    1 Star Review
    UserName

    By : 'Charlotte'
    Branch : Pontypridd, 22 Market Street
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : CF37

    14 May 2021
    People found this helpful0

    I do not recommend renting from this agency. I had a serious leak and my ceiling collapsed in. Called the emergency numbers no answer, finally after many emails and texts I eventually had to go in person to ask them to do something. Then someone showed up 24 hours after it had happened. If you have ... Read Full Review

    Comments (0)Was this helpful?:
    Disgusting estate agents we ...

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    1 Star Review

    By : 'Zoey'
    Branch : Pontypridd, 22 Market Street
    Services : Letting (As a Prospective Landlord/Tenant)
    Rent PCM : £750
    Would you recommend ? : No
    Postcode : CF37

    26 Jan 2021
    People found this helpful3

    Disgusting estate agents we viewed a property last week filled all the forms had a guarantor back up due to me working part time my partner full time, could easily afford the rent and everything, forms all went through agreed we were ok financially for the property, then get a phone call to say the ... Read Full Review

    Comments (0)Was this helpful?:
    These are the local cowboys. ...

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    1 Star Review
    UserName

    By : 'Robert'
    Branch : Pontypridd, 22 Market Street
    Services : Letting (As a Owner)
    Rent PCM : £495
    Would you recommend ? : No
    Postcode : CF37

    4 Dec 2020
    People found this helpful1

    These are the local cowboys. Go to Peter Alan, far more professional and proactive and moreover honest. Same customer base but vett properly. The most vile individual is Gareth Johnson co owner (blagger) whatever terminology suits best. I've had that many tenants just leave without notice or ... Read Full Review


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    Around 7 years ago i rented ...

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    1 Star Review

    By : 'Kirsty'
    Branch : Pontypridd, 22 Market Street
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : CF37

    27 Nov 2020
    People found this helpful3

    Around 7 years ago i rented from these vile people I held rent back because they took more fees off me to move out of a property that was not fit to live in damp every wer! I stopped paying them untill they sorted out problems in 2nd property he is a big over weight guy I was 7 months pregnant I ... Read Full Review

    Comments (0)Was this helpful?:
    Rented a house from Hopkins ...

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    1 Star Review

    By : 'Rona'
    Branch : Pontypridd, 22 Market Street
    Services : Letting (As a Tenant)
    Rent PCM : £550
    Would you recommend ? : No
    Postcode : CF37

    30 Aug 2019
    People found this helpful3

    Rented a house from Hopkins for nearly 3 yrs. We were good tenants paid our rent on time and Wen we left the house we left it in good condition in fact we painted bits that needed painting, was spotless. Obviously Wen you live somewhere accidents happen and we had burnt a mark on the kitchen work ... Read Full Review

    Comments (0)Was this helpful?:
    Excellent Highly ...

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    5 Star Review
    UserName

    By : 'Gemma'
    Branch : Pontypridd, 22 Market Street
    Services : Sales (As a Buyer)
    Sold price : £123000
    Would you recommend ? : Yes
    Postcode : CF37

    7 Jun 2019
    People found this helpful0

    As a first time buyer Kayleigh took the time and effort to tailor a property for our needs. She is kind, patient, caring and extremely approachable and friendly. She goes above and beyond to assist you and myself and my partner have completed this process without any faults or problems. I would ... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)Was this helpful?:
    Incredibly ...

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    1 Star Review

    By : 'InferiorAnterior'
    Branch : Pontypridd, 22 Market Street
    Services : Sales (Prospective Vendor/Buyer)
    Would you recommend ? : No
    Postcode : CF37

    17 Jan 2019
    People found this helpful0

    Received quotes on prices for valuations of our homes and made no agreement to even initially agree anything with them as we, as many sellers do, were having valuations from multiple agencies. Phoned them to inform them we were going with another Agent and was met with a very rude and ... Read Full Review

    Comments (0)Was this helpful?:
    Fantastic ...

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    5 Star Review
    UserName

    By : 'Rhiannon'
    Branch : Pontypridd, 22 Market Street
    Services : Sales (As a Vendor)
    Sold price : £247000
    Would you recommend ? : Yes
    Postcode : CF37

    22 Nov 2018
    People found this helpful0

    Would highly recommend Hoskins Johnson. They were fantastic when dealing with my sale. I switched agents after having poor service with a previous provider and had an offer within a week. Regular reviews were provided throughout the whole process, which made a big difference to us. Kayleigh in ... Read Full Review


    Comments on Agent Fees

    in line with market rates

    Comments (0)Was this helpful?:
    Excellent professional ...

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    5 Star Review

    By : 'Recommend'
    Branch : Pontypridd, 22 Market Street
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : CF37

    7 Nov 2018
    People found this helpful0

    We have recently sold and purchased within 7 weeks due to the excellent support from Kayleigh at Hoskins Johnson. I have no issues recommending them to anyone wanting a good estate ... Read Full Review


    Comments on Agent Fees

    Fees were excellent

    Comments (0)Was this helpful?:
    Excellent ...

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    5 Star Review

    By : 'Osborne'
    Branch : Pontypridd, 22 Market Street
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : CF37

    24 Aug 2018
    People found this helpful0

    Having been my preferred letting agent for over 6 years, I instructed Hoskins Johnson to sell my house in Pontypridd. I received an offer within a few weeks and the service from start to finish was excellent. Even though it was a difficult and lengthy procedure due to the nature of the chain, ... Read Full Review

    Comments (0)Was this helpful?:
    Excellent and Friendly ...

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    5 Star Review

    By : 'J'
    Branch : Pontypridd, 22 Market Street
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : CF37

    21 Aug 2018
    People found this helpful0

    More than pleased with the excellent service from all the staff as Hoskins Johnson. From the photographs and marketing information my cottage was sold enabling me to move to Cardiff within three weeks. The after service care was professional, friendly and efficient. Pontypridd is lucky to have ... Read Full Review

    Comments (0)Was this helpful?:
    Professional and efficient ...

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    5 Star Review

    By : 'Sarah'
    Branch : Pontypridd, 22 Market Street
    Services : Sales (As a Vendor)
    Sold price : £80
    Would you recommend ? : Yes
    Postcode : CF37

    2 Feb 2018
    People found this helpful0

    Professional and efficient service. We were selling my late Mothers home which was an emotional time. The end to end process was carried out respectfully and sympathetically. Excellent customer service and a quick sale achieved. Many thanks to Ian Rees and ... Read Full Review


    Comments on Agent Fees

    One of the most reasonable in the area

    Comments (0)Was this helpful?:
    agree with previous review ...

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    2 Star Review
    UserName

    By : 'dragon'
    Branch : Pontypridd, 22 Market Street
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : CF46

    1 Mar 2017
    People found this helpful1

    agree with previous review regarding FEES have paid above the norm foradmin fees and am not aware of usage of monies so intend asking for breakdown as I asked for updated tenancy agreement because haven't been issued one since signing original contract, was asked for �50 for this which I have ... Read Full Review


    Comments on Agent Fees

    the fee was £240 which I queried as being excessive as other agents in the area were charging £100. I was told it was because the£240 was a one off payment covering all future administration, this has since been denied by the agent.

    Comments (0)Was this helpful?:
    Nothing but bad reviews to ...

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    1 Star Review

    By : 'Welshlady'
    Branch : Pontypridd, 22 Market Street
    Services : Letting (As a Tenant)
    Rent PCM : £700
    Would you recommend ? : No
    Postcode : CF5

    24 Apr 2016
    People found this helpful4

    Nothing but bad reviews to give for this agent. I have been a tenant for just over a year and have had nothing but harassment and problems from this company. I am currently searching for a new property..though from reading other reviews (and by my own judgement i am not hopeful ill get my deposit ... Read Full Review


    What agent could do to change your mind?

    Much higher than other competitors, makes ridiculous credit checks and asks for guarantors bank statements and mortgage details..never in my life have i heard of another agent doing this...ive rented for the last 8 years.


    Comments on Agent Fees

    Much higher than other competitors, makes ridiculous credit checks and asks for guarantors bank statements and mortgage details..never in my life have i heard of another agent doing this...ive rented for the last 8 years.

    Comments (0)Was this helpful?:
    From day one with these ...

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    1 Star Review
    UserName

    By : 'Lilywhite123'
    Branch : Pontypridd, 22 Market Street
    Services : Letting (As a Tenant)
    Rent PCM : £475
    Would you recommend ? : No
    Postcode : CF37

    13 Jan 2015
    People found this helpful12

    From day one with these agents, the service was poor. We were asked to come up with large sums of money for deposits and agency fees, to which we weren't given a respective move-in date. Both my partner and I had jobs that even on our own individual salaries would have comfortably paid the rent and ... Read Full Review


    What agent could do to change your mind?

    -When the house was beyond repair and harmful to health with severe damp, we asked to find another property with the company, they obliged but only offered us one which still had occupants in it and when we went to view it, it took us all of 5 minutes, as the house was filthy and covered in mould up the walls. I asked Gareth what he thought of the state of the property and he shrugged his shoulders and walked into another room. -When we handed our notice in, they were extremely rude to us and did not want to sign a copy to ensure they had received it. Their attitude to existing customers is awful and often try to overpower you when you raise issues with jargon unrelated to the topic.


    Comments on Agent Fees

    Heavily overpriced compared to competitors around once we looked into it. We found for the property we were paying approx £75-£100 more per month on rent than other competing properties in the area. We have now found a dwelling which is £100 cheaper a month and is the same size with a bigger garden.

    Comments (1)Was this helpful?:

    By : Jessie

    26 Jun 2015

    Hey Lillywhite, i just wondered how you got off with getting your deposit back? as i am currently trying to get my deposit back aswell from hoskin johnsons and all im getting is threatening phone...


    My partner and I purchased a ...

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    1 Star Review

    By : 'Anon'
    Branch : Pontypridd, 22 Market Street
    Services : Sales (As a Buyer)
    Would you recommend ? : No
    Postcode : CF3

    29 Aug 2014
    People found this helpful10

    My partner and I purchased a property with Hoskins and Johnson. We were first time buyers that received nothing but lies from the start. "Gareth" the so called owner, would phone my partner and I and demand that we put in a higher offer when the seller (a work colleague)had already ... Read Full Review

    Comments (0)Was this helpful?:
    This estate/lettings agent ...

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    1 Star Review

    By : 'Phil'
    Branch : Pontypridd, 22 Market Street
    Services : Letting (As a Prospective Landlord/Tenant)
    Would you recommend ? : No
    Postcode : CF37

    4 Nov 2013
    People found this helpful8

    This estate/lettings agent was vague about our enquiry to rent a property from our first telephone call. The staff were totally disinterested in our, or it seemed the property owners needs. After many telephone calls, they said a deposit was made to rent, without telling us that other parties were ... Read Full Review

    Comments (2)Was this helpful?:

    By : blue

    15 May 2014

    Please beware that hoskinsjohnson are based at 22 Market Street, Pontypridd, RCT CF37 4UL.... hoskinsmorgan are based at 498 Cowbridge Road East, Victoria Park, Cardiff CF5 1BL and have nothing to do ...


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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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