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Hoskins Johnson

2.2/5, 23 Reviews
29% Recommended

83% sales valuation accuracy

0% letting valuation accuracy

56% sales fee satisfaction

56% letting fee satisfaction

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5 Star Review

By : 'Osborne'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : CF37

24 Aug 2018
People found this helpful0

Having been my preferred letting agent for over 6 years, I instructed Hoskins Johnson to sell my house in Pontypridd. I received an offer within a few weeks and the service from start to finish was excellent. Even though it was a difficult and lengthy procedure due to the nature of the chain, Gareth was always on the other end of the phone providing me with regular updates and intervening with solicitors and other relevant parties where necessary. As it neared completion, there were numerous issues that could have potentially terminated the sale, however Kayleigh and Claire went above and beyond their roles to resolve the issues and manage the buyers anxieties and expectations. I do not think my house would have sold without Kayleigh's professional and determined nature at the final hour. She was amazing! I would recommend Hoskins Johnson 100% as both a letting and sales agent.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales83.00%56.00000000000001%£99,950£247,000
Lettings0%56.00000000000001%£475£795
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
0307501106
Address

Hoskins Johnson
22 Market StreetPontypridd, Gwynedd
CF37 2ST
01443 404093

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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1 Star Review

By : 'Callum'
Branch : Pontypridd, 22 Market Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CF39

20 Apr 2023
People found this helpful1

Asked to put an offer in for a property and they didn't take the offer to the owner because we offered on the same property 2 weeks prior. So Instead of letting us know that they don't think they will accept the offer, they just didn't take the offer to the owners. When phoned the ... Read Full Review

Comments (1)Was this helpful?:

By : Sam Jones

17 Jun 2023

I myself have had a bad experience with this estate agent recently, they are completely rude when you phone to make enquiries about properties. I was promised a call back to arrange a viewing and...


Empty ...

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1 Star Review

By : 'Adrian'
Branch : Pontypridd, 22 Market Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £99950
Would you recommend ? : No
Postcode : CF37

17 Jan 2023
People found this helpful0

Was due to view a property today with Hoskins and Johnson after being told to wait a week because today was the only day they were doing viewings . I asked if anyone was to put an offer in if we would still be able to see the property and was assured that that wouldn't happen . Two hours ... Read Full Review

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Absolutely awful letting ...

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1 Star Review
UserName

UserName

By : 'Rebekah'
Branch : Pontypridd, 22 Market Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £795
Would you recommend ? : No
Postcode : CF37

4 Jun 2021
People found this helpful1

Absolutely awful letting agency. Wouldn’t go with these even if you paid me. When you try contacting them, it takes ages to get back to you. They change their mind when they want too. And if you ask too many questions, their attitude changes and they belittle you. NEVER go with this ... Read Full Review

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Will treat you like an ...

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1 Star Review
UserName

By : 'Charlotte'
Branch : Pontypridd, 22 Market Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CF37

14 May 2021
People found this helpful0

I do not recommend renting from this agency. I had a serious leak and my ceiling collapsed in. Called the emergency numbers no answer, finally after many emails and texts I eventually had to go in person to ask them to do something. Then someone showed up 24 hours after it had happened. If you have ... Read Full Review

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Disgusting estate agents we ...

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1 Star Review

By : 'Zoey'
Branch : Pontypridd, 22 Market Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : CF37

26 Jan 2021
People found this helpful3

Disgusting estate agents we viewed a property last week filled all the forms had a guarantor back up due to me working part time my partner full time, could easily afford the rent and everything, forms all went through agreed we were ok financially for the property, then get a phone call to say the ... Read Full Review

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These are the local cowboys. ...

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1 Star Review
UserName

By : 'Robert'
Branch : Pontypridd, 22 Market Street
Services : Letting (As a Owner)
Rent PCM : £495
Would you recommend ? : No
Postcode : CF37

4 Dec 2020
People found this helpful1

These are the local cowboys. Go to Peter Alan, far more professional and proactive and moreover honest. Same customer base but vett properly. The most vile individual is Gareth Johnson co owner (blagger) whatever terminology suits best. I've had that many tenants just leave without notice or ... Read Full Review


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Around 7 years ago i rented ...

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1 Star Review

By : 'Kirsty'
Branch : Pontypridd, 22 Market Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CF37

27 Nov 2020
People found this helpful3

Around 7 years ago i rented from these vile people I held rent back because they took more fees off me to move out of a property that was not fit to live in damp every wer! I stopped paying them untill they sorted out problems in 2nd property he is a big over weight guy I was 7 months pregnant I ... Read Full Review

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Rented a house from Hopkins ...

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1 Star Review

By : 'Rona'
Branch : Pontypridd, 22 Market Street
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : CF37

30 Aug 2019
People found this helpful3

Rented a house from Hopkins for nearly 3 yrs. We were good tenants paid our rent on time and Wen we left the house we left it in good condition in fact we painted bits that needed painting, was spotless. Obviously Wen you live somewhere accidents happen and we had burnt a mark on the kitchen work ... Read Full Review

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Excellent Highly ...

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5 Star Review
UserName

By : 'Gemma'
Branch : Pontypridd, 22 Market Street
Services : Sales (As a Buyer)
Sold price : £123000
Would you recommend ? : Yes
Postcode : CF37

7 Jun 2019
People found this helpful0

As a first time buyer Kayleigh took the time and effort to tailor a property for our needs. She is kind, patient, caring and extremely approachable and friendly. She goes above and beyond to assist you and myself and my partner have completed this process without any faults or problems. I would ... Read Full Review


Comments on Agent Fees

Good

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Incredibly ...

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1 Star Review

By : 'InferiorAnterior'
Branch : Pontypridd, 22 Market Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CF37

17 Jan 2019
People found this helpful0

Received quotes on prices for valuations of our homes and made no agreement to even initially agree anything with them as we, as many sellers do, were having valuations from multiple agencies. Phoned them to inform them we were going with another Agent and was met with a very rude and ... Read Full Review

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Fantastic ...

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5 Star Review
UserName

By : 'Rhiannon'
Branch : Pontypridd, 22 Market Street
Services : Sales (As a Vendor)
Sold price : £247000
Would you recommend ? : Yes
Postcode : CF37

22 Nov 2018
People found this helpful0

Would highly recommend Hoskins Johnson. They were fantastic when dealing with my sale. I switched agents after having poor service with a previous provider and had an offer within a week. Regular reviews were provided throughout the whole process, which made a big difference to us. Kayleigh in ... Read Full Review


Comments on Agent Fees

in line with market rates

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Excellent professional ...

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5 Star Review

By : 'Recommend'
Branch : Pontypridd, 22 Market Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CF37

7 Nov 2018
People found this helpful0

We have recently sold and purchased within 7 weeks due to the excellent support from Kayleigh at Hoskins Johnson. I have no issues recommending them to anyone wanting a good estate ... Read Full Review


Comments on Agent Fees

Fees were excellent

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review

By : 'Osborne'
Branch : Pontypridd, 22 Market Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CF37

24 Aug 2018
People found this helpful0

Having been my preferred letting agent for over 6 years, I instructed Hoskins Johnson to sell my house in Pontypridd. I received an offer within a few weeks and the service from start to finish was excellent. Even though it was a difficult and lengthy procedure due to the nature of the chain, ... Read Full Review

Comments (0)Was this helpful?:
Excellent and Friendly ...

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5 Star Review

By : 'J'
Branch : Pontypridd, 22 Market Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CF37

21 Aug 2018
People found this helpful0

More than pleased with the excellent service from all the staff as Hoskins Johnson. From the photographs and marketing information my cottage was sold enabling me to move to Cardiff within three weeks. The after service care was professional, friendly and efficient. Pontypridd is lucky to have ... Read Full Review

Comments (0)Was this helpful?:
Professional and efficient ...

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5 Star Review

By : 'Sarah'
Branch : Pontypridd, 22 Market Street
Services : Sales (As a Vendor)
Sold price : £80
Would you recommend ? : Yes
Postcode : CF37

2 Feb 2018
People found this helpful0

Professional and efficient service. We were selling my late Mothers home which was an emotional time. The end to end process was carried out respectfully and sympathetically. Excellent customer service and a quick sale achieved. Many thanks to Ian Rees and ... Read Full Review


Comments on Agent Fees

One of the most reasonable in the area

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agree with previous review ...

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2 Star Review
UserName

By : 'dragon'
Branch : Pontypridd, 22 Market Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CF46

1 Mar 2017
People found this helpful1

agree with previous review regarding FEES have paid above the norm foradmin fees and am not aware of usage of monies so intend asking for breakdown as I asked for updated tenancy agreement because haven't been issued one since signing original contract, was asked for �50 for this which I have ... Read Full Review


Comments on Agent Fees

the fee was £240 which I queried as being excessive as other agents in the area were charging £100. I was told it was because the£240 was a one off payment covering all future administration, this has since been denied by the agent.

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Nothing but bad reviews to ...

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1 Star Review

By : 'Welshlady'
Branch : Pontypridd, 22 Market Street
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : No
Postcode : CF5

24 Apr 2016
People found this helpful4

Nothing but bad reviews to give for this agent. I have been a tenant for just over a year and have had nothing but harassment and problems from this company. I am currently searching for a new property..though from reading other reviews (and by my own judgement i am not hopeful ill get my deposit ... Read Full Review


What agent could do to change your mind?

Much higher than other competitors, makes ridiculous credit checks and asks for guarantors bank statements and mortgage details..never in my life have i heard of another agent doing this...ive rented for the last 8 years.


Comments on Agent Fees

Much higher than other competitors, makes ridiculous credit checks and asks for guarantors bank statements and mortgage details..never in my life have i heard of another agent doing this...ive rented for the last 8 years.

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From day one with these ...

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1 Star Review
UserName

By : 'Lilywhite123'
Branch : Pontypridd, 22 Market Street
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : No
Postcode : CF37

13 Jan 2015
People found this helpful12

From day one with these agents, the service was poor. We were asked to come up with large sums of money for deposits and agency fees, to which we weren't given a respective move-in date. Both my partner and I had jobs that even on our own individual salaries would have comfortably paid the rent and ... Read Full Review


What agent could do to change your mind?

-When the house was beyond repair and harmful to health with severe damp, we asked to find another property with the company, they obliged but only offered us one which still had occupants in it and when we went to view it, it took us all of 5 minutes, as the house was filthy and covered in mould up the walls. I asked Gareth what he thought of the state of the property and he shrugged his shoulders and walked into another room. -When we handed our notice in, they were extremely rude to us and did not want to sign a copy to ensure they had received it. Their attitude to existing customers is awful and often try to overpower you when you raise issues with jargon unrelated to the topic.


Comments on Agent Fees

Heavily overpriced compared to competitors around once we looked into it. We found for the property we were paying approx £75-£100 more per month on rent than other competing properties in the area. We have now found a dwelling which is £100 cheaper a month and is the same size with a bigger garden.

Comments (1)Was this helpful?:

By : Jessie

26 Jun 2015

Hey Lillywhite, i just wondered how you got off with getting your deposit back? as i am currently trying to get my deposit back aswell from hoskin johnsons and all im getting is threatening phone...


My partner and I purchased a ...

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1 Star Review

By : 'Anon'
Branch : Pontypridd, 22 Market Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : CF3

29 Aug 2014
People found this helpful10

My partner and I purchased a property with Hoskins and Johnson. We were first time buyers that received nothing but lies from the start. "Gareth" the so called owner, would phone my partner and I and demand that we put in a higher offer when the seller (a work colleague)had already ... Read Full Review

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This estate/lettings agent ...

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1 Star Review

By : 'Phil'
Branch : Pontypridd, 22 Market Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : CF37

4 Nov 2013
People found this helpful8

This estate/lettings agent was vague about our enquiry to rent a property from our first telephone call. The staff were totally disinterested in our, or it seemed the property owners needs. After many telephone calls, they said a deposit was made to rent, without telling us that other parties were ... Read Full Review

Comments (2)Was this helpful?:

By : blue

15 May 2014

Please beware that hoskinsjohnson are based at 22 Market Street, Pontypridd, RCT CF37 4UL.... hoskinsmorgan are based at 498 Cowbridge Road East, Victoria Park, Cardiff CF5 1BL and have nothing to do ...


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