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Basingstoke RG21, Basingstoke RG21

2.3/5, 3 Reviews
33% Recommended

0% sales valuation accuracy

0% letting valuation accuracy

0% sales fee satisfaction

50% letting fee satisfaction

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"Awful Estate..."

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1 Star Review

By : 'Chris'
Services :
Would you recommend ? : No
Postcode : RG24

3 Sept 2020
People found this helpful4

If you are looking for one of the worst Agents in Hampshire who do the following, Sansome & George are the one's for you: • Lie about valuations to win business • Terribly slow at listing property, having to be chased numerous times • Not financial check potential buyers correctly, so you lose sales • Hide behind emails with any bad news, sending them out of hours meaning you're unable to discuss issues • Lie about how RightMove works forcing de-valuation to make their job easier • Get passed around 3 different agents at S&G, as none were good enough at their jobs to finish what they started • Initiating “Race to survey” with potential buyers which is not a practice that should be used • The Managing Director couldn't have cared less about the sale, and was incredibly unhelpful • No sales progression team, with all leg work being done by myself, with numerous emails/calls ignored & resorting to dealing with buyers direct as they wouldn't assist • Seemingly breaking GDPR on two occasions • Solicitor & other Estate Agents in chain being unable to get hold of anyone at S&G at a crucial part of the process • Our Solicitor & another Estate Agent in chain asking, and I quote… “at what point are Sansome & George going to start earning their commission” The 6 month process of having to deal with this lot, has been a nightmare from start to finish. You go down the complaint procedure, and the Managing Director (laughable he has that title) refuses to accept any blame, seemingly desperate for the small amount of commission they were paid (not earned). Thank god the saga is finally over & I'll never have to deal with this shocking company again. I can't imagine many things more painful than dealing with this lot. No doubt someone at S&G will comment on this. Ignore them as they're just trying to save face. Avoid at all cost.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0.00%0%£0£0
Lettings0%50%£675£825
Address

Sansome & George
41-43 Winchester StreetBasingstoke, Hampshire
RG21 7ET
01256 807 111

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Sansome & George Branches (View All 11)
Awful Estate ...

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1 Star Review

By : 'Chris'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : RG24

3 Sept 2020
People found this helpful4

If you are looking for one of the worst Agents in Hampshire who do the following, Sansome & George are the one's for you: • Lie about valuations to win business • Terribly slow at listing property, having to be chased numerous times • Not financial check potential buyers correctly, so you ... Read Full Review

Comments (0)Was this helpful?:
Absolutely amazing letting ...

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5 Star Review
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By : 'Sophie'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : RG24

24 Feb 2020
People found this helpful0

Absolutely amazing letting agents have rented twice through them, they made everything go as smoothly as they possibly could and as stress free! Highly recommend Sansome and George to any first time renters you will not be... Read Full Review

Comments (0)Was this helpful?:
Not worth one star, ...

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1 Star Review

By : 'Shelley'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : RG26

9 Aug 2019
People found this helpful4

Not worth one star, throughout the time of living in a property managed by Samsung and george they caused nothing but distress to me and my partner. Having to live in a house that is falling apart around us bath and shower was un useable to the point I was having to go to family members every night ... Read Full Review

Comments (1)Was this helpful?:

By : David sansome

29 Oct 2019

Thank you for your comments and feedback. I'm disappointed by your comments which do not match our version of events. We do take your comments very seriously, none of my staff have accessed your...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9/27/2019, 3:09:01 AM by allAgents

Awards won by Sansome & George, Basingstoke RG21 7ET