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Basingstoke RG21, Basingstoke RG21
2.3/5, 3 Reviews
33% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
50% letting fee satisfaction
No description for branch.
No Staff Registered
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 0% | £0 | £0 |
| Lettings | 0% | 50% | £675 | £825 |
Address
Sansome & George
41-43 Winchester Street, Basingstoke, Hampshire
RG21 7ET
01256 807 111
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Sansome & George Branches (View All 11)
Awful Estate ...
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1 Star Review
By : 'Chris'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : RG24
3 Sept 2020
People found this helpful4
If you are looking for one of the worst Agents in Hampshire who do the following, Sansome & George are the one's for you: • Lie about valuations to win business • Terribly slow at listing property, having to be chased numerous times • Not financial check potential buyers correctly, so you ... Read Full Review
Comments (0)
If you are looking for one of the worst Agents in Hampshire who do the following, Sansome & George are the one's for you:
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Chris Scott said about Sansome & George
Services : Sales( As a Vendor )Date: 2nd Sep 2020
If you are looking for one of the worst Agents in Hampshire who do the following, Sansome & George are the one's for you:
• Lie about valuations to win business
• Terribly slow at listing property, having to be chased numerous times
• Not financial check potential buyers correctly, so you lose sales
• Hide behind emails with any bad news, sending them out of hours meaning you're unable to discuss issues
• Lie about how RightMove works forcing de-valuation to make their job easier
• Get passed around 3 different agents at S&G, as none were good enough at their jobs to finish what they started
• Initiating “Race to survey” with potential buyers which is not a practice that should be used
• The Managing Director couldn't have cared less about the sale, and was incredibly unhelpful
• No sales progression team, with all leg work being done by myself, with numerous emails/calls ignored & resorting to dealing with buyers direct as they wouldn't assist
• Seemingly breaking GDPR on two occasions
• Solicitor & other Estate Agents in chain being unable to get hold of anyone at S&G at a crucial part of the process
• Our Solicitor & another Estate Agent in chain asking, and I quote… “at what point are Sansome & George going to start earning their commission”
The 6 month process of having to deal with this lot, has been a nightmare from start to finish. You go down the complaint procedure, and the Managing Director (laughable he has that title) refuses to accept any blame, seemingly desperate for the small amount of commission they were paid (not earned).
Thank god the saga is finally over & I'll never have to deal with this shocking company again. I can't imagine many things more painful than dealing with this lot.
No doubt someone at S&G will comment on this. Ignore them as they're just trying to save face. Avoid at all cost.
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Absolutely amazing letting ...
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5 Star Review
Sansome
By : 'Sophie'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : RG24
24 Feb 2020
People found this helpful0
Absolutely amazing letting agents have rented twice through them, they made everything go as smoothly as they possibly could and as stress free! Highly recommend Sansome and George to any first time renters you will not be... Read Full Review
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Sophie baldry said about Sansome & George
Services : Letting( As a Tenant )Date: 24th Feb 2020
Absolutely amazing letting agents have rented twice through them, they made everything go as smoothly as they possibly could and as stress free! Highly recommend Sansome and George to any first time renters you will not be disappointed!
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Not worth one star, ...
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1 Star Review
By : 'Shelley'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : RG26
9 Aug 2019
People found this helpful4
Not worth one star, throughout the time of living in a property managed by Samsung and george they caused nothing but distress to me and my partner. Having to live in a house that is falling apart around us bath and shower was un useable to the point I was having to go to family members every night ... Read Full Review
Comments (1)Not worth one star, throughout the time of living in a property managed by Samsung and george they caused nothing but distress to me and my partner. Having to live in a house that is falling apart around us bath and shower was un useable to the point I was having to go to family members every night just to shower!, toilet was broken which put me in hospital (7 weeks after a total hip replacement), back fence had fallen down and was down for about 6 months I could list alot more!
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Shelley lousie said about Sansome & George
Services : Letting( As a Tenant )Date: 8th Aug 2019
Not worth one star, throughout the time of living in a property managed by Samsung and george they caused nothing but distress to me and my partner. Having to live in a house that is falling apart around us bath and shower was un useable to the point I was having to go to family members every night just to shower!, toilet was broken which put me in hospital (7 weeks after a total hip replacement), back fence had fallen down and was down for about 6 months I could list alot more!
Never getting back to your emails or phone calls and pretty much laughing at the fact I was stuck in the house due to contract.
Finally I was able to leave but 2 days before giving the keys back I went back to the property to do my final checks to realise some of my belongings were missing with no sign of break in entry. It could only be this company as it's only myself and Samsung and george that have keys, I had not given consent for them to enter my property. When reporting my findings to Samsung and george I got nothing but abuse, denial and threatening behaviour.
Save your time and money people.
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By : David sansome
29 Oct 2019Thank you for your comments and feedback. I'm disappointed by your comments which do not match our version of events. We do take your comments very seriously, none of my staff have accessed your...
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Complaints Procedure
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Last updated at 9/27/2019, 3:09:01 AM by allAgents
