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The UK's Largest Customer Review Website for the Property Industry

2.6/5, 5 Reviews
40% Recommended
0% letting valuation accuracy
60% letting fee satisfaction

Dave
By : 'James'
Services :
Rent PCM : £2500
Would you recommend ? : No
Postcode : PE27
AVOID this letting agency at all costs. Wife and I dealt with an improper boiler for two years before it was changed. Part of this was the landlord and part of this was Leaders. They sent out terrible workers to try and fix the boiler. At one point I was told to get a gym membership to take my pregnant wife and two kids to go shower everyday. What the actual???? My wife would always get blown off or not responded to by our letting manager, Dave. I believe this was sexist, because I would call/email Dave and get a response. But he didn't really do anything. He would just dance around the issues. Either he was incompetent or trying to play me. Either way he was completely unprofessional. Now that we have moved out, we have not heard back about our deposit. They have kept our deposit and not contacted us. Their communication is terrible. There are so many instances over the course of 2.5 years and none of them are positive. The only reason we didn't move is because of the amount of time left we had in the UK and the cost to move. We want our deposit back so we can finally be done with this terrible letting agency. If I could give them zero stars, I would.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 60.00% | £875 | £2,500 |
Leaders
2 Crown Street, Huntingdon, Cambridgeshire
PE27 5EB
01480 300992

By : 'D'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PE28
If you would like a Letting Agency who are awful at property management, show no empathy, make false promises, never get back to you, make excuses and allow a woman with four children to go without heating for 5 nights then LEADERS ARE THE ONE FOR YOU! The number of issues encountered over a 3... Read Full Review
By : 'Walton'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PE28
We currently use Leaders as our letting agency and they are quite terrible. Repairs either don’t happen or take extended time and multiple phone calls to resolve. Recently, our boiler went out. We’ve called every day for a week straight and still have no heat. Our boiler broke... Read Full Review

By : 'Tammy'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : PE28
I’d like to thank Tawnee Naylor for getting me a viewing the same day, when there are waiting lists for viewings atm, it’s like Covid has made everyone want to move home at the same time. But in light of this, I fell in love with the property and was put forward to rent... Read Full Review

By : 'Annabel'
Services : Letting( Admin )
Rent PCM : £2050
Would you recommend ? : Yes
Postcode : PE28
I was interested in a rental property listed with Leaders, St.Ives and was fortunate enough to have my initial phone call answered by Tawnee Naylor. Her patience,professionalism and knowledge were exemplary every time I had a question. She is a credit to the company especially as she has been there ... Read Full Review

By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : No
Postcode : PE27
AVOID this letting agency at all costs. Wife and I dealt with an improper boiler for two years before it was changed. Part of this was the landlord and part of this was Leaders. They sent out terrible workers to try and fix the boiler. At one point I was told to get a gym membership to take... Read Full Review
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Last updated at 9/16/2019, 3:41:53 AM by allAgents