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Greenwich East, London SE10
2.3/5, 4 Reviews
25% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
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"Avoid renting from John Payne ..."
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1 Star Review
By : 'Catherine'
Services :
Rent PCM : £2100
Would you recommend ? : No
Postcode : SE12
1 May 2020
People found this helpful2
Avoid renting from John Payne at all costs. We had arranged for the house to be in a certain condition and they lied to us before moving in saying that it would be. We then found the property to be not as agreed and since we saw the property even more maintenance was needed. This has caused us lots of emotional distress and their poor customer service continued as we went through the complaints process. We took them to the TPO and got a distress and inconvenience award and we have attached the findings below just to show how poor they are. It seems from the reviews that we aren't the only people they have done this to. The property we were getting was £2100.00pm. For this you would expect a high level of customer service, yet we got the worst we've ever had. Please don't make the same mistake as us and go through these people to rent!
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £1,900 | £2,100 |
Address
John Payne
11-15 Woolwich Road, London, Greater London
SE10 0RA
020 3846 1414
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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John Payne Branches (View All 5)
Disrespectful to ...
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2 Star Review
By : 'Yulia'
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : No
Postcode : SE10
12 Sept 2024
People found this helpful0
As a tenant I can confirm how disrespectful the agents are. A few times they informed me same day about visits and viewings without agreeing on it in advance. Very disturbing and... Read Full Review
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Avoid renting from John Payne ...
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1 Star Review
By : 'Catherine'
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : No
Postcode : SE12
1 May 2020
People found this helpful2
Avoid renting from John Payne at all costs. We had arranged for the house to be in a certain condition and they lied to us before moving in saying that it would be. We then found the property to be not as agreed and since we saw the property even more maintenance was needed. This has caused us ... Read Full Review
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This company brought along ...
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1 Star Review
By : 'LISA'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE18
8 Apr 2020
People found this helpful0
This company brought along viewers to the apartment I was letting outside of the tenancy agreement with the intention of showing them around when we were not home. We explained we had symptoms of Covid 19 and were self isolating which didn't deter them at... Read Full Review
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Excellent ...
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5 Star Review
By : 'Jo'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE10
25 Sept 2018
People found this helpful0
Susan at John Payne in East Greenwich was incredibly helpful and supportive during the buying process. She was always contactable and was regularly in touch with me during what is always a stressful process! I highly recommend John Payne and especially Susan.The after sales is also excellent and ... Read Full Review
Comments on Agent Fees
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 11/1/2017, 9:30:53 AM by allAgents
